“This is the first time I’ve used this platform and it was useful and I found the part I needed at an affordable price from heartlands and it arrived packed well and in good time . I was disappointed to find that part of the glass on the light had yellowed but as it’s on the upper edge I don’t think it will affect performance, in hindsight I should have asked more questions as there was no picture with the advert”
“Tried to order a replacement lock for my Drivers side door. spoke to Orange who were very helpful. Unfortunately they advised replacement lock wasn't working and had to cancel order. Have now solved issue by using Wd40.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with a supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
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Customer Care - 1st Choice.
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 05/02/2024.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The site found the part but the supplier, Evolvparts, has failed to deliver the goods for over a month and refuses to refund the amount paid, despite accepting that they can't find the goods. They merely said for me to get in touch with my bank.
1st Choice gave this supplier a high rating, but seemingly can do little to stop this sort of unprincipled trading. Be aware!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Posted 2 years ago
Update 12/02/2024
The latest from the supplier is:
'Sorry but this is not us. we have tried to speak to him let us know who he had paid and he said by bank card but we do not take card payments for this amount'.
If you have more details to further investigate then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
