“They are a decent honest company. The guy I dealt with did what he said. Unfortunately I received the wrong part. I sent it back and received a full refund. I would definitely recommend them!”
“The parts I ordered were just as described and fitted perfectly ,slight niggle I ordered a subframe and two days later a cross member, when I ordered the second part I was told the first part had already been collected by the courier so I paid an extra delivery charge ,but both parts turned up on the same delivery when they could have been wrapped as one parcel.”
“Ordered a wing mirror for an old Jag X type. Got a good quote and ordered the part by phone. It was delivered by courier a few days later. efficient service”
“Correct good quality parts sent in very impressive packaging. Slightly delayed service caused van to be offroad for 2 days longer than expected. Nevertheless I'd recommend First Choice.”
“It was a great experience to order my rear glass for my car. Just, not very happy with delivery, should have arrived on Wednesday, then they said Monday, and after 3 attempts to ring them and find out when is coming, they told me, is coming next Wednesday. However, came and is fixed already. I will work with them again. Thank you, Lidia”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Service produced quick responses from scrap suppliers, although some of those suppliers were immediately on the phone with a pressure call rather than me reviewing offers and accepting one. I had to push back a little but I still found a good price with good delivery and a minimum of one month warranty.”
“Very good service from 1st Choice Spares will use them again,but the spare part I ordered was the wrong part,cost me £11 for postage and the same to post back,thought it was not worth sending back so I adopted the part by cutting and some sealant.Worked out ok in the end.”
“very very good web side its help find parts very very easly mostly same parts which you need delivery some take longer i am working years and years with 1st choice and very happy and always recommenced others .
thanks 1st choice”
“I have used this service on several occasions and I have found what I was looking for. The spare part came on time. I will highly recommend this service.”
Hi
Thank you for your recent review. We were sorry to hear you were experiencing problems with this supplier. We raised an issue with our Customer Service team [on this reference number & also 14503094].
Our records show that we contacted you later that day with the reply and reopening dates of the breaker.
If there is something else we can do please contact us here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Posted 6 years ago
Hi
Thank you for your recent review. We were sorry to hear you are experiencing problems with this supplier. We raised an issue with our Customer Service team on 30/12/2019.
Our records show that we replied to you with the breaker's reply & reopening details on the same day.
If there is more that we can do please contact us here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The operation was very good and I had offers from 2 companies. The first I selected then found my part was damaged. The second company then provided the part in good time. Thanks very much”
