“Purchased a headlight £100, item took over a week to arrive, on arrival it was unusable & damaged, I complained with zero customer service, I had to purchase another from a more reputable supplier. AVOID AVOID AVOID”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Two options delivered within hours. Chose Vauxcentre. Spoke to Steve . Very knowledgeable, explained clearly what I needed. Part arrived quickly.
So your system and recommendation was sound”
“Received loads of quotes very quickly after my initial enquiry, prices varied as would be expected and I chose a middle of the price range quoted. Received as stated with a very good courier.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I needed a part which Mercedes didn't make anymore. I got 4 offers within 5 minutes of posting the part number. Tge actual part was delivered within 2 days.”
“Very efficient service and a fair price. The part was sourced within a few days and delivered two days later in perfect condition - would definitely recommend them.”
“Purchasing a head unit for my car was quick,and easy. The parcel arrived as promised and after I fitted it worked perfectly. Thanks to all concerned.”
“I needed a spare wheel and where I live there are no scrap yards within a 25 mile radius. I was on the net searching and came across 1st Choice Spares. I gave them a try and sure enough within an hour I had a list of three yards who had a spare wheel for me, I chose one supplier and ordered the wheel.
The wheel arrived two days later by Royal Mail, perfectly wrapped.
The condition of the wheel was 9/10 and that satisfies me immensely as I only needed it as a spare. The price was excellent and with no shown post and packing the whole buying experience went very well.
I can recommend 1st Choice as a good site for searching car parts and I will use them again for sure.”
