Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Excellent service from Ian Oliver, made my worries about the will & power of attorney a straight forward process. It was easy and professional from beginning to end.”

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Posted 16 hours ago

“Ben was excellent in his explanation regarding Power of Attorney and patient. Polite and professional. Very easy process.”

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Posted 1 day ago

Thank you for your lovely review Alan and Sue. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 day ago

“Very helpful. IAM very happy thank you.”

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Posted 1 day ago

Thank you for your lovely review Stephen. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 day ago

“Kerry was really helpful and explained everything very clearly. She talked through various options, was clear about costs and what each option would mean for our family when the time comes. Would highly recommend.”

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Posted 3 days ago

Thank you for your lovely review Louisa. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 days ago

“Ben is polite, professional and friendly, had good knowledge of future planning and answered the many questions we asked in relation to our future. Ben made us feel at ease in knowing my family will be supported if anything was to happen. I would recommend future planning for my family and friends if the process continues as it started with Ben.”

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Posted 5 days ago

Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 days ago

“Ben was very good he explained everything in detail if I didn't understand anything he would repeat it my daughter & son in law was with me as well Ben did a good job thanks”

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Posted 6 days ago

Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Ben provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 5 days ago

“Leslie was very professional and easy to chat to She listened to our questions and answered in language that was easy to understand She was punctual in arriving both visits and drank coffee and used the loo 😂😂”

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Posted 1 week ago

Thank you for your lovely review Cherry. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“I found Ian very informative and helpful.”

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Posted 1 week ago

Thank you for your lovely review Elaine. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Leslie arrived promptly which was a bit of a problem as I at short notice was unavailable for 1/2 an hour. She didn’t let me forget it for the whole of the process. A really good explanation of what was on offer and in, for me the right vein”

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Posted 1 week ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“I wanted to update my will but have now made the decision to also do the POA and set up a trust. Mary Mckeon was excellent explaining everything with no pressure and realistic life examples. I previously was told about the same products from a different company and it scared me the pressure of the need to have this I avoided thinking about it for 6 years. Thank you we have a follow-up call to process this next week.”

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Posted 1 week ago

Thank you for your lovely review Lynnette. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“I was impressed with how well this was explained in simple stages which made sense and made us decide to go for the package we chose. I initially wanted to alter my will but ended up with setting the trust up and POA. Mary helped immensely with this she was non judgmental and just gave us the information.”

Helpful Report

Posted 1 week ago

Thank you for your lovely review Lynnette. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Sue had given us all the information we needed to get our power of attorney thanks Sue”

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Posted 1 week ago

Thank you for your lovely review Richard. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“We had never used them until last week I can highly recommend them”

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Posted 1 week ago

Thank you for your lovely review Denise. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Your representative, Sue was very professional and explained everything in detail.”

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Posted 1 week ago

Thank you for your lovely review Christopher. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Friendly and helpful service. Clear and detailed answers to all the questions I had”

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Posted 1 week ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“We had an appointment with the lovely Kerry, who was friendly, sympathetic and very informative about Trust Funds.”

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Posted 1 week ago

Thank you for your lovely review Caron. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Firstly i would like to say how professional Mercia has been right from the start of our WILL and etc we are having with your company. Look forward to hearing from you soon to complete everything Kind Regards Mr & Mrs M Davey”

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Posted 1 week ago

Thank you for your lovely review Sara. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Rowenna explained to me my options clearly. I could understand what she was saying, as I have trouble taking information in.”

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Posted 1 week ago

Thank you for your lovely review Gordon. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Thank you Leslie for your time and professionalism in explaining everything to us, you are very professional and explained everything we needed to know and put us to ease.”

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Posted 2 weeks ago

Thank you for your lovely review Janet and Melvyn. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

“Lesley was very knowledgeable friendly and helpful during her visit to our home last week.thanks to her excellent advise I have now instructed 1st line planning to set up my trust and wills giving me peace of mind to protect my husband and children.Thank you”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review Glynis. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 1 week ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews