1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,652 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,652 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian Cooper was the person who paid me a visit to discuss with me and my partner the pros and cons of taking out a will, after listening to the information we both decided to do just that. Ian was very helpful and very informative, I'm sure that we made the right decision...”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Dean. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Our first consultation was very informative and really gave us an I sight into the various types of Will packages for our needs moving forward into the future. Joanne was very thorough and checked our understanding regarding the information she was giving us in order to make an informed decision on what we actually need.”

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Posted 2 years ago

Thank you for your lovely review, Jennifer. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Wear are are papers to be sightnot happy with this”

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Posted 2 years ago

“Was lovely meeting Sue today , she give all the information I needed to make or think of decisions for my future planning, very friendly and down to earth person .”

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Posted 2 years ago

Thank you for your lovely review, Sarah. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Top Class from the first phone call, through to the home visit and signing of the Full Plan, completed on the visit. Special thanks to Ian Cooper for his professional and helpful approach with the information he provided”

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Posted 2 years ago

Thank you for your lovely review, Brian and Sharon. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“The consultant was very helpful and clear when giving the information.”

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Posted 2 years ago

Thank you for your lovely review, Jeffrey. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Was very helpful and friendly.”

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Posted 2 years ago

Thank you for your lovely review, Graham. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Very good and professional service and a very good customer service team”

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Posted 3 years ago

“They were very helpful and friendly.”

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Posted 3 years ago

Thank you for your lovely review, Patricia. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“SARA WAS HELPFULL. DOES HER JOB WELL.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Ian. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“As it's a new experience 1st line has been very helpful and understanding.”

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Posted 3 years ago

Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“First call today . Prove to me your the company to give my children peace of mind”

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Posted 3 years ago

“Not received voucher”

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Posted 3 years ago

“Sounds a great deal giving its for a burial policy as well as a cremation and with the cost of living I guess you can not afford to refuse right so hopefully i can pursue to the very end with this latest policy thanks”

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Posted 3 years ago

Thank you for your lovely review, Steven. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Was polite and went on to explain every thing to me only problem I can't register the number of the reward me now it just says not right no matter uv done it right”

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Posted 3 years ago

“The young lady spoke very kindly and respectful. She responded to my questions and was eager to find out the things she did not know. This was important for me as I don’t want to buy any worthless policies.”

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Posted 3 years ago

Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“I think they spoke really well.”

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Posted 3 years ago

Thank you for your lovely review, Margaret. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“I was very happy with the help that was given to me.”

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Posted 3 years ago

Thank you for your lovely review, Kathleen. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“The plan is what I wanted Clive watkins was professional dealing with dealing with my plan”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Kevin. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

1st Line Future Planning is rated 5.0 based on 2,652 reviews