Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“Good service and very helpful”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Brian. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Julie was a lovely lady she went throu everything was happy with service”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“All assistance has been good”

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Posted 3 years ago

“Great service, Sam did a brilliant job giving me all the information required. And even when I changed my mind, she didn’t fluster at all”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Cheyenne. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very good customer service very helpful”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Paul. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very good service Jo”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Gerald. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Good salesman, good offers, reasonable plans.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Donald. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Callum was very helpful and explained everything to me ..”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Daphne. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 4 years ago

“Very helpful and easy to understand”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Lynn. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 4 years ago

“The gentleman was very good in explaining everything to me, it not the thing you really want to talk about. I don't like being pushed into anything and when people keep phoning me thats when i get angry.”

Helpful Report

Posted 4 years ago

“I spoke to Julie. Last week but very friendly and very bubbley.lady help my me understand my plan what I will and it will my family. A big thank you Julie.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Alison. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st

Posted 4 years ago

“Today with a conversation I had with one your representative is very good at his job and I would recommend anybody talking to him”

Helpful Report

Posted 4 years ago

“vwey helpful agent James explained about the plan thank you x”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Mary. I am so pleased that you are happy with the service James W provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Brad was very informative and explained everything clearly and gave a friendly phone calll”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Julie. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“She told me what I needed to know”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Linda. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st Delete

Posted 4 years ago

“I found Sharn the advisor to be easy to talk to and very professional and I'm very happy with the service I received”

Helpful Report

Posted 4 years ago

Thank you Ralph Hale for your great review. I am glad to hear that Sian was professional and provided you with great service. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“This was my second telephone conversation with Adnan & although there was a lot of information for me to take on board he was unfailingly courteous & patient & ensured that I understood what I was signing up for. I would recommend FirstLine to anyone else without hesitation”

Helpful Report

Posted 4 years ago

Thank you Mr Hugh Oxburgh for your lovely review. I am pleased to hear that Adnan was so patient and courteous ensuring you had all the information you needed to make your decision. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 4 years ago

“Satisfied with the call very informative thankyou”

Helpful Report

Posted 4 years ago

Thank you Christina Jones for your lovely review. I am glad that Adnan & Malcolm were able to provide you with valuable information regarding your choices. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 4 years ago

“I would like to thank Callum for making live a lot easier with my new funeral plan thank you Callum”

Helpful Report

Posted 4 years ago

Thank you Karen Hurrell for your great review. I am so glad that Callum was able to help you by providing all the information to choose your plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you

Posted 4 years ago

“I was with another insurance it was an over 50's plan I'm sure you can guess who with but this plan I had was no good as I wasn't told anything about this plan and it turns out that in about 10 years due too cost of living going up my plan wouldn't cover my funeral But the 1st line funeral care I have after 10yrs it's paid in full and my funeral costs will NOT go up so let's say a standard funeral at the moment is 3,500 in 10 years time that could be 5,500-8,500 mine will be paid off and it would of cost me 3,500 it's peace of mind to know that in 10 years all my funeral expenses will be paid for and I don't have to worry about leaving my loved ones with a big bill on my death”

Helpful Report

Posted 5 years ago

Good Morning Will Clayton, thank you for your wonderful review. I am pleased to hear that Ian, your advisor was able to provide you with such peace of mind and provide you will all the valuable information to enable you to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews