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1st Line Future Planning Reviews

5.0 Rating 2,681 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,681 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Satisfied with the call very informative thankyou
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Posted 5 years ago
Thank you Christina Jones for your lovely review. I am glad that Adnan & Malcolm were able to provide you with valuable information regarding your choices. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 5 years ago
I would like to thank Callum for making live a lot easier with my new funeral plan thank you Callum
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Posted 5 years ago
Thank you Karen Hurrell for your great review. I am so glad that Callum was able to help you by providing all the information to choose your plan. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you
Posted 5 years ago
I was with another insurance it was an over 50's plan I'm sure you can guess who with but this plan I had was no good as I wasn't told anything about this plan and it turns out that in about 10 years due too cost of living going up my plan wouldn't cover my funeral But the 1st line funeral care I have after 10yrs it's paid in full and my funeral costs will NOT go up so let's say a standard funeral at the moment is 3,500 in 10 years time that could be 5,500-8,500 mine will be paid off and it would of cost me 3,500 it's peace of mind to know that in 10 years all my funeral expenses will be paid for and I don't have to worry about leaving my loved ones with a big bill on my death
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Posted 5 years ago
Good Morning Will Clayton, thank you for your wonderful review. I am pleased to hear that Ian, your advisor was able to provide you with such peace of mind and provide you will all the valuable information to enable you to make an informed decision. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Callum was very helpful and explained everything to me x
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Posted 5 years ago
Good afternoon, Julie Cox, thank you for your lovely review. I am pleased that Callum was able to explain everything in a helpful way to you. As a company we pride ourselves in assisting others as we have done for you. If you would like to recommend a friend or relative to our services, we are offering a £50 shopping voucher for this recommendation. To do so, please email the details to hello@1stlinefuneralcare.com or call us on 08000096494. Thank you
Posted 5 years ago
Very good and polite
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Posted 5 years ago
Thank you Virginia for your review. I am glad to hear that James W was helpful and polite. As a company we wish to assist others in the same way so if you have a friend or relative you wish to recommend, please email hello@1stlinefuneralcare.com or call on 08000096494, we're offering a £50 voucher for the recommendation. Thank you
Posted 5 years ago
Very valuable info recieved and was really pleased that I should save money thank you
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Posted 6 years ago
Thank you for your very kind review. We really do value your custom and it's great to hear we did a good job in setting up you're funeral plan. We're really pleased that we could help you, in the same way as we've helped many other customers plan their funeral and freeze future costs. We're on a mission to help as many people like yourself, by saving individuals and families as much money as possible and help individuals plan ahead to their desired wishes & taking the burden away from loved ones, come the time of need. Great News - Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 6 years ago
Kyle was very helpful I was unsure of giving bank details over the phone he was very patient and sent my e.nails to confirm it was a genuine company
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Posted 6 years ago
Kyle was very helpful and understood my needs he was knowledgeable and listened to what I had to say and what my needs were the service provided was at a level that is easy to understand and was explained very well Kyle is a total professional and i would recommend this service to anyone needing to sort and plan an affordable funeral
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Posted 6 years ago
very well explained to me although there was a lot to take in, I was assured if I had any queries or uncertainties I could always phone up to help sort it out. To be honest, I was not very interested at first , but the young man was very good at his job and persuaded me to take up the offer eventually.
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Posted 6 years ago
it is a good plane it gives you peace of mind knowing that when the time has come you will not be a burden to the ones you leave be hind
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Posted 7 years ago
very helpful, explained very thing we want to in detail.
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Posted 7 years ago
found then polite and what I needed explanned to me
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Posted 7 years ago
Very good and helpfull customer service people
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Posted 7 years ago
Very helpful & clearly explained
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Posted 7 years ago
1st Line Future Planning is rated 5.0 based on 2,681 reviews