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1st Line Future Planning Reviews

5.0 Rating 2,644 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,644 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Mersia was very friendly and helpful, answered all our questions, very professional.
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Posted 10 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
I now known now what I need to get to move on with my will, just like to send a note to you that to say(23/7/24) my mind can't do it because I have heard that my mum needs me😭today and I will have to be by phone for her.
1st Line Future Planning 5 star review on 23rd July 2024
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Posted 10 months ago
Happy with the service. Sue very nice
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Posted 10 months ago
Thank you for your lovely review Brian. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
We were very impressed with the way Leslie Davies explained everything, she answered all our questions for us and put our minds at ease.
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Posted 10 months ago
Thank you for your lovely review Stephen. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
It was so easy to understand and Sue was really helpful.
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Posted 10 months ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Had a good experience with all staff, both on the phone and face to face. They were helpful and informative.
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Posted 11 months ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
All the phone calls and the private meeting with Mercia were professional, courteous and respectful. It was straightforward and easy to speak with everyone and I feel reassured my needs were dealt with correctly.
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Posted 11 months ago
Thank you for your lovely review Christine. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Ian was very friendly & explained everything... Many thanks
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Posted 11 months ago
Thank you for your lovely review Gwynneth. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
All explained clearly & fully. Consultant very knowledgeable & professional.
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Posted 11 months ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Excellent advice, all explained in clear & understandable terms.
Helpful Report
Posted 11 months ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
EXCELLENT CUSTOMER SERVICE AND FRIENDLY.
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Posted 11 months ago
Thank you for your lovely review Mandy. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Kerry was extremly helpful .
1st Line Future Planning 5 star review on 11th July 2024
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Posted 11 months ago
Thank you for your lovely review Malcolm. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Mary was very helpful and understanding, it was just a shame the process to get it completed took so long
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Posted 11 months ago
Thank you for your lovely review Steven. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Excellent consultant, she really knew her stuff and would recommend 1st Line Future to anyone.
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Posted 11 months ago
Thank you for your lovely review Mark. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Very nice man Ian Cooper explained everything we're happy to go ahead
Helpful Report
Posted 11 months ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Honest person did not beat about the bush well done Ian cooper
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Posted 11 months ago
Thank you for your lovely review Patricia. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Mr Ian Cooper is a credit to your company.He was very professional,informative and friendly
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Posted 11 months ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 11 months ago
Very helpful indeed I hope to talk to her again if I got any issues
Helpful Report
Posted 11 months ago
Thank you for your lovely review Jairzinho. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 11 months ago
Margaret and I are very thankful withJoanne for guiding us through the introduction to our Power of Attorney in which she explained everthing to us perfectly so we can be rest assured within weeks our POA can commence, yes we are very satisfied thanks to Joanne.
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Posted 11 months ago
Thank you for your lovely review Edwin. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 11 months ago
Clear and defined introduction into 1st Line be Future Planners Ng. Helpful. Quelled my concerns. Respectful with a kind and understanding approach. I valued that so much. I'm pleased to have Joanne Hardy for support and guidance.
1st Line Future Planning 5 star review on 28th June 2024
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Posted 11 months ago
Thank you for your lovely review, Carol. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 11 months ago
1st Line Future Planning is rated 5.0 based on 2,644 reviews