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1st Line Future Planning Reviews

5.0 Rating 2,682 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,682 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
“Person conducting the funeral plan went above and beyond he answered all my questions fully and explained everything clearly”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Ivan. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Spoke to Kelvin he was friendly and professional while keeping the conversation light and not depressing.”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Fiona. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“trish was very helpful.and went through everything .so nothing was let out .very clear and straight forward .thanks would recommend. five star”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, William. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Very helpful”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Colin. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“I spoke to Christine about taking out a funeral plan and found her to be very friendly, helpful and knowledgeable.”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Janet. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Very quick very polite and very friendly”
Helpful Report
Posted 4 years ago
“The agent Samantha was very informative and explained everything in detail”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Dean. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Avalon takes the best care of you so that you can really rest in peace .”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Christopher. I am so pleased that you are happy with the service Les provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“They have been very helpful thank you”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“They were very helpful and pleasant people”
Helpful Report
Posted 4 years ago
“Excellent customer service explained things very well the gentleman I spoke to was more than happy to make sure I understood everything he had said would highly recommended you”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Nicola. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Mr Ian Oliver was amazing and gave me peace of mind regarding my funeral plan. He is so professional in his work I know my daughter will never have any problems when I pass away. He is a credit to the company. Good luck Ian all the best for the future. He deserves 2 bottles of wine and chocolates for his wife. 👍🍀🍷🍫. Take care of yourself. Regards and best wishes for the future Marion Allen. Maz.”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Marion. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Very good”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Carole. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“I had a telephone conversation with Ian Oliver today he was very helpful & made sure I understood everything before going ahead & setting up my funeral plan,I am very happy with my decision & would recommend the company to anyone who I know who maybe wanting a plan Thankyou”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Julie. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“My policy advisor Samantha was nice and helpful”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Craig. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Kevin mullan is a credit to your company, went above and beyond and explained every little detail. Will definitely recommend to all that will listen because of him. Well done having a human being instead of a robot, made all the difference!”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Tamsin. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Trish was such a lively person to talk to she was very understanding with me and it was a pleasure to have her to talk to”
1st Line Future Planning 5 star review on 13th May 2022
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Very friendly & helpful staff”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“My advisor Samantha was very nice and friendly with my application”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Craig. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
“Very helpful explaind everything”
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
1st Line Future Planning is rated 5.0 based on 2,682 reviews