1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,659 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

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“I was happy to take my policy out as Sara talked me through everything, she really knew her stuff, she was lovely polite and I wasn't rushed to make a decision.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Ruth. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“I spoke to a man called IAN who was very helpful and informative, explained everything to me very clearly and was polite and curtious. Many thanks to you. 👍🙂”

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Posted 3 years ago

Thank you for your lovely review, Stuart. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Chloe looked after me, told me my previous funeral plan had shut down. She calmed me down and found a plan better than the one I had. She was so sweet and easy to talk to.”

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Posted 3 years ago

“I found Samantha to be very informative and easy to understand 1st Line Funeral Care silver package.”

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Posted 3 years ago

Thank you for your lovely review, Angela. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Sara was amazing with all the information she told me yesterday”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Christina. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very friendly, efficient and very knowledgeable. Thank you will defiantly recommend 😀”

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Posted 3 years ago

“First class service, every cover .. thank you.yours Pete Atkin”

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Posted 3 years ago

“Explained everything to detail and was spoken to by a very pleasant lady called christine”

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Posted 3 years ago

Thank you for your lovely review, Deborah. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very happy with everything he explained everything to me wish I was aware about this plan before Clive was a very nice and helpful thank you”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Kelvin. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Sara was very bubbly & explained everything in detail.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Sheila. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Sounds great just what i want”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Daniel. I am so pleased that you are happy with the service Christine provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Spoke very nice and explained everything”

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Posted 3 years ago

“Clive Watkins did explain everything we asked nice to have face to face consultation”

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Posted 3 years ago

“Very good service from Mr Clive Watkins nice to have a face to face consultation”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Dawn. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Trish did a very good job today”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Lynne. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Trish was very helpful and gave clear information”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Audrey. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Trish was very helpful and explained everything clearly”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, John. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

“Very pleased”

Helpful Report

Posted 3 years ago

“I’ve been paying into sunlife for a few years now but i never realised it was only “life insurance “(not into a funeral plan!a lady called Sara,went above and beyond to explain to me the benefits of moving across to the funeral plan?she was thoroughl,helpful with nothing being too much trouble she kept to her word when ringing back only to learn I was out celebrating my birthday so when she rang back she eve remembered and asked how my lunch out had been,too many ppl these days are keen just to get what they can from you but Sara,you were a pleasure to talk to ❤️”

Helpful Report

Posted 3 years ago

“Helpful & considerate explained everything clearly”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Carol. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s

Posted 3 years ago

1st Line Future Planning is rated 5.0 based on 2,659 reviews