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1st Line Future Planning Reviews

5.0 Rating 2,667 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,667 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
I thought they were very helpful
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Tina. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
My consultation with your colleague Ian was very pleasant he's a very knowledgeable man,who I now consider to be a personal friend and mentor,very polite and always professional and considerate,a very valuable member of your team,who I think you might consider for a pay rise/promotion.Outstanding individual
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Posted 4 years ago
Thank you for your lovely review, Paul. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
If you are offered Abbey Family Funerals DONT TAKE IT. I did then cancelled as none of the telephone numbers linked you to that company and the same number on their website do not belong to them. STAY CLEAR
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Posted 4 years ago
Absolutely brilliant could not be better loving people to talk to very helpful
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Posted 4 years ago
Thank you for your lovely review, Tracey. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very nice happy to hear what she had to say and put my mind at ease thank you 😊
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very nice to hear about funruell and Wells she was polite and helpful
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I had a chat With Chloe Dono about my circumstances, she was very professional and polite also very patient as I have a stammer and she was very respectful of that. Many thanks.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Graham. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I originally tryed another company but had no response after four weeks.During w that time I had spoken to Mr Ian Oliver who was really helpful and said if I needed any help just to call .After no response from other company I called Mr Oliver and was treated so professionaly I understood every step and was delighted to join avalon.mr Oliver makes you feel so welcomed you feel like your joining a family.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, William. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very polite helped me understand everything great guy
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Posted 4 years ago
Clive came to see me about the funeral plan. He was a pleasant man very helpful and explained everything in detail. I’d highly recommend his advice. Thanks Clive
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Posted 4 years ago
Thank you for your lovely review, Jason. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I met today with Susan Rena. What a really cheerful lady like a breath of fresh air explaining everything answered all questions couldn’t fault her Thank you
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very easy to talk to Trish was fantastic and made me feel very relaxed not pushy not pushing for expensive items I really recommend this great funeral plan Thank u
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
The lady I spoke too was very helpful and explain very well her name is Samantha
1st Line Future Planning 5 star review on 11th April 2022
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Deborah. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Trish was very helpful and I understood everything as she explained things very well....
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Lisa. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Great services.Went through and explained everything to me in detail
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Mark. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Not received voucher
Helpful Report
Posted 4 years ago
Fantastic service from Ian and other members of staff that I spoke to
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Jane. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Fantastic service, Ian was very helpful
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Jane. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
Very clear and helpful in all aspects
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Alison. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
I spoke to Sara. She explained everything step by step. So I now know what will happen and for how long.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 3 years ago
1st Line Future Planning is rated 5.0 based on 2,667 reviews