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1st Line Future Planning Reviews

5.0 Rating 2,674 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,674 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Helpful with my decision on my funeral plans.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Anita. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Sara was lovely to speak to. Very helpful and polite. Couldn't of asked for a better advisor.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Anita. I am so pleased that you are happy with the service Sara provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Clive, my adviser is absolutely brilliant, very professional clear and precise in explaining the plan benefits, I would highly recommend using 1st line, and in particular Clive. Thank you very much
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Posted 4 years ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I spoke to Samantha, she was brilliant, she went through quite a few policies for me, she totally reassured me, that my daughter hasn't got to arrange any of my funeral which is what I want, she was extremely pleasant to talk too, we even had a laugh together, I'm totally going to be covered for everything, the 2 best points are any money left over from my funeral goes to my children, & the price I'm charged each month never changes, I've had the gold policy with golden leaves for £28.28 a month
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Paula. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Polite, friendly and helpful agent
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Posted 4 years ago
Thank you for your lovely review, Diane. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Had a very good conversation with Chris put me at ease happy with my plan
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Susan. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I would like to say Louise Lewis was very very helpful and good at explaining about the funeral plan I feel confident now it's in place
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Jeanette. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Samantha called today about my funeral care package. Was very helpful and explained very clearly about the different package deals. I recommend Avalon for funeral package deals. Thank you Samantha.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
It's great care for family.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Cham. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Sue was very efficient and explained everything about the policy in detail, which helped emensly with my discusion to take out the policy.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Noreen. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Great service Chloe Lewis was so patient slowed down for me went at my pace she was efficient and helpful very knowledgable thank you
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Tracey. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very efficient
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Catherine. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Was very helpful listene to my wishes.wpuld recommend to family and friends
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Gillian. I am so pleased that you are happy with the service Chris provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Trish was fantastic and explained everything about funeral care I would of given a 10
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Alan. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Mr Bradley Johnson, was very nice and very efficient, very understanding did, rush me took his time, explained everything to me, he also arrange a funeral for my husband, he put our minds to rest, I wish there was people like him, thankyou
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Juliette. I am so pleased that you are happy with the service Bradley provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
At this moment I can only comment on the adviser I spoke to on the phone today. She was very efficient and explained everything in great detail so that I could understand what everything was. She was also very friendly and when I asked questions about the policy, explained everything in detail.
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Karen. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I spoke to a lady named Trish she was so polite and helpful answered all my questions with a detailed description so I understood what my policy is .Id recommend these to anyone great value and no hidden surprises. I'm one very happy customer..
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Michele. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The lady I spoke to about the funeral pack was Tricia ,she was very helpful explaining plus we had a good laugh thanks Tricia 😊
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Janice. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Beautiful respectful and professional
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Posted 4 years ago
Thank you for your lovely review, Helen. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Well explained plan
Helpful Report
Posted 4 years ago
Thank you for your lovely review, Stephen. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
1st Line Future Planning is rated 5.0 based on 2,674 reviews