123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 10,109 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 10,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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English

“The hampers was a lot smaller than I expected. A bit disappointed to be honest”

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Posted 4 years ago

“Initial customer service was very good - however I am still not sure if my hamper has arrived as I have received no confirmation..”

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Posted 4 years ago

“Was informed by relatives receiving hampers was great so therefore will definitely use again”

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Posted 4 years ago

“Your service was good and delivered on time . Thank you My family sent me a photo of the chocolate basket. I was a little disappointed in its presentation .”

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Posted 4 years ago

“I have used this service before. The ordering is simple. Payment is easy. However, I am still waiting for proof of delivery”

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Posted 4 years ago

“The website was easy to use and delivery was on time. However disappointed it was an ordinary cardboard box! When opened it looked almost empty:( which to be honest contents not worth the price we paid.”

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Posted 4 years ago

“Unfortunately the goods did arrive on the correct date, 15th December, but this date was too early as the labelling on the package showed consume by 19th., which was not shown on the website. This was not at all helpful and led to disappointment.”

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Posted 4 years ago

“It would be better if you can select alcohol-free, or food only etc etc, and then be able to select price scaling as an option. If those options were there, I did not see them, ergo it still needs a bit of a redesign.”

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Posted 4 years ago

“I find it difficult to use the website, it’s not clear enough, although the hampers are great.”

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Posted 4 years ago

“Not the easiest to get around but managed it the end. But will order again now I've got the hang of it.”

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Posted 4 years ago

“Difficult to navigate. Post office address data you hold id out of date”

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Posted 4 years ago

“So far so good, but I'll wait to see if I get my discount of 10% as promised and my friend gets his hamper in time for his 80th birthday!”

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Posted 4 years ago

“Website was fine. but I went to check out as I couldn`t see that because I am sending this gift to a friend so had to put her address in the Recipients box when I went to pay it didn`t ask me to confirm my own address. It only had my postcode. I actually cancelled the first order as I was sure I had missed something so tried again. The same happened again so hope the order has gone through properly with the Recipients address in Warwickshire but the card address is in Devon. Rosemary Jordan”

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Posted 4 years ago

“Found it a bit of a faff but hope recipient will be delighted”

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Posted 4 years ago

“I am very let down. Your web site states in bold as I select the hamper and give in my details that I will get the current black Friday discount of £10. You say not relevant. VERy VERy POOR.........how to lose customers I'm afraid.”

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Posted 4 years ago

“I could not use my "joining code"and found the website very frustrating.”

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Posted 4 years ago

“I ordered a wine gift for my Dads 97th birthday but realised I didnt get to lwrite a note to him. It said that i could leave a free message at check out but didnt see where I could do this.”

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Posted 4 years ago

“Sorry, but had great difficulty getting through to make payment online. But all is now OK.”

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Posted 4 years ago

“I had a terrible time yesterday while trying to order more than one item. It would not let me proceed. Everyone on the emails were very supportive but it was not feasible to call overseas to try to place this order. In the end, I tried again today and was finally successful. Unfortunately, because of this delay in ordering, my gift will not be on time for their Anniversary but will be delivered late on the day after. I am upset by that.”

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Posted 4 years ago

“Products are great but when I went to add more products to my order it wouldn’t let me, so had to make multiple orders which just makes more work for your team having to do separate packages sent to the same address.”

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Posted 4 years ago

123 Hampers is rated 4.8 based on 10,109 reviews