123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 10,109 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 10,109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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English

“I had a tough time to get my USA credit card accepted. I do not know the items in the hamper. Hope the gift receiver is happy with the contents.”

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Posted 3 years ago

“I sent this to someone for a gift so I didnt see the hamper but my brother and his partner were very pleased with it.”

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Posted 3 years ago

“The customer support team- Really needs some training and guidance on how to answer calls and speak. They need product knowledge and dietary requirements to be known.”

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Posted 3 years ago

“could do with filtering option with range of prices so customer can easily zoom into range that they can afford”

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Posted 3 years ago

“123 Hampers were very quick to send the parcel to the Royal Mail parcel hub, but it has been stuck there for a couple of days. THINK ITS ON THE MOVE AGAIN NOW.”

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Posted 3 years ago

“I have found it difficult to actually pay for the gift as I assumed I was purchasing from M&S.”

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Posted 3 years ago

“123 hampers itself is great. But the website is frustrating. I can only order 1 item at a time. As going to different addresses. Frustrates the heck out of me. Miss out on deals for my whole order because of it too.”

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Posted 3 years ago

Hello Leza, Thank you for your review. We are very sorry to hear about this. You can add the hampers you want to your basket and then each product in there can go to a different address. If you have any issues with us in the future, please do not hesitate to contact our Customer Support team and they would be happy to help. Warm regards Tom

Posted 3 years ago

“Arrived a day late but was told still in good condition thanks”

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Posted 3 years ago

Hello Irene, Thank you for your review, we are sorry to hear there was a delay in your order being received on this occasion. I have located your order and personally emailed you in regards to the delay in your order being received. We are grateful the bouquet was still enjoyed by the recipient. Warm regards Kayleigh

Posted 3 years ago

“aS A PARTIALLY SIGHTED PERSON i FOUND YOUR WEBSITE A BIT CONFUSING IN THAT i ACCIDENTALLY ORDERED 3 HAMPERS RATHER THAN JUST OINE. tOOK ME A LONTIME TO REDUCE TO JUST ONE”

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Posted 3 years ago

“Sent as a surprised gift for an uncle and aunt who were over the moon. The nicest surprise that had in a long time and enjoyed.”

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Posted 3 years ago

“Slightly over priced, even on offer, very dissapionted”

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Posted 3 years ago

“The actual cake I ordered was good HOWEVER -DPD delivered it to my partners door but just left it in the doorstep in the rain !! It’s a miracle that it wasn’t stolen or just ruined in the rain - not impressed !!!!”

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Posted 4 years ago

“Great hamper but a bit disappointed as two items were missing from the list ot contents If they were not available then a substitute should have been made”

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Posted 4 years ago

“Recipient very pleased. Good birthday treat for a man. Thank you.”

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Posted 4 years ago

“Wacky chocolate cake was nice kids enjoyed it but it was falling apart when cutting it”

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Posted 4 years ago

“We were disappointed that the pork pies were very dry to eat. The filling was fine but the pastry was very dry.”

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Posted 4 years ago

“Hamper had a lovely choice of products in- however we chose to have it delivered on a particular date but it arrived 3 days early on the wrong date. Normally this wouldn't be an issue (rather early than late) but we picked the specific date for a reason. I feel if it gives you the option to choose a date it should be stuck to. That being said the recipient loved it and the selection was lovely.”

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Posted 4 years ago

“I really don’t know as I was the person who sent the hamper to my sister-in-law & her family, so I have no idea what the hamper is like! Perhaps you need to check with the person who received the hamper?!”

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Posted 4 years ago

“Content and presentation was good.”

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Posted 4 years ago

“Unfortunately, you delivered 10 early!! What a shame. How they can use all goodies for Christmas”

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Posted 4 years ago

123 Hampers is rated 4.8 based on 10,109 reviews