123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,555 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,555 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, big choice, delivered on request day though unable to indicate expected time as independent courier... this might prevent using again if timing more critical.”

Helpful Report

Posted 2 years ago

“Great hampers, just too many clicks for check out. Thought I'd bought a hamper for delivery a few days ago. After it never arrived, I realised I'd not bought it at all. Have now bought it again and realised there was an extra 'not obvious' button after all the normal finance stuff asking if I was sure I wanted to proceed. Reduce your clicks, and people will buy more!”

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Posted 2 years ago

“This hamper was a Fathers Day gift. It arrived on time and was carefully packaged to keep the contents cool. However instead of containing a pork pie which is my dads favourite it contained a steak one which wasn't realised until it was cut into. Customer services replied promptly with an apology saying the packaging was similar. Maybe they should make the packaging less similar. Disappointed.”

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Posted 2 years ago

“1st class service for delivery but then product was damaged when I received it - not like the picture”

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Posted 2 years ago

“As it was a gift and only delivered yesterday I cannot comment on the contents. The delivery was fine and on the requested day.. Thanks”

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Posted 3 years ago

“Ordered cookies for my sister in law who had had an operation a week previously. Arrived when stated She said they were delicious. Previously sent the artisan brownies to my goddaughter for her 30th bd which were also very good apparently”

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Posted 3 years ago

“Arrived on time well presented thanks”

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Posted 3 years ago

“Ordered this hamper because it had NO wine but 1 was sent. Photo showed Fray Bentos Steak (and kidney) pie in tin. Not sure if one was sent.? Recipient was satisfied and surprised”

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Posted 3 years ago

“Not great for the visually impaired as am I.”

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Posted 3 years ago

“Mainly OK but I was a bit confused as I applied a discount code but the discount didn't show after that. It was fine in the end as I did get the discount. Saw a couple of spelling errors on the site, which is a bit annoying.”

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Posted 3 years ago

“Selection of products & hamper itself was good. Zero contact after order, no delivery tracking”

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Posted 3 years ago

“Good, clear, information - and easy to use!”

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Posted 3 years ago

“The hamper was delivered on time to my family. However I did feel that it was very basic for £32.00. Not at all sure that I would use 123 Hampers again.”

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Posted 3 years ago

“We purchased 2 items for delivery for our Daughter's Birthday - 1 arrived on time - the other didn't arrive until 4 days later. I complained and 123hampers kindly arranged for a replacement item to be delivered to my Daughter. All good in the end - but a little disappointing initially.”

Helpful Report

Posted 3 years ago

“Several gifts sent to family recently. All arrived as promised and all enjoyed. One black mark however, 10% discount does not seem to have been applied to first order”