123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 10,097 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 10,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 10th December 2024

261

Anonymous

Anonymous // 01/01/2019

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English

“The Hamper was Surprisingly and very gladly received and was very much appreciated. Many thanks”

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Posted 3 years ago

“Quick and efficient ordering service -delivered on time and much appreciated by the recipients -well done and Happy Christmas!”

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Posted 3 years ago

“The hamper I ordered has not been delivered.I heard nothing from 123 Hampers since they said it was a confirmed order.. I had no message saying it was packed and ready to be sent out as I was promised.. I want it delivered by Christmas at least on the 24th of December or I want a refund..”

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Posted 3 years ago

Hello Robert, thank you for your review. I am very sorry to hear that your order was not delivered on your chosen date as requested. This is very disappointing to hear. I have located your order and can see that this order was received on the 22nd Best wishes Katie

Posted 3 years ago

“Royal mail took 3 days to deliver due to strike action”

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Posted 3 years ago

“All 5 hampers that I ordered arrived and everyone seemed very pleased with them”

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Posted 3 years ago

“Sadly the hamper was delivered a day late so my friends cant eat any of the meat. Neither of us can get any response from the company to know if they will replace the perishables before or after Christmas. I feel maybe the delivery company let them down but there os no customer service either by phone or email. Such a shame as the products look great. Pls call me back Helen Powell order 101753”

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Posted 3 years ago

Hello Helen, thank you for your review. I am very sorry to hear that your order was delayed in transit which meant that your recipient was not able to enjoy this gift. I have located your email and responded to look into this further. Best wishes Ellie

Posted 3 years ago

“Very good indeed”

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Posted 3 years ago

“Always a great pleasure to deal with a company who lives up to their promises. Thank you”

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Posted 3 years ago

“I paid £90 for a carefully chosen hamper. A day later than expected I received a completely different hamper worth £40, and since then have been trying to resolve this- nobody answers the phones (waited over an hour on 3 occasions), the chat robots say nobody is available, and my emails seem to fall down a pit. Very disappointed as I wanted to send friends something special for Xmas, and 123 Hampers totally failed me.”

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Posted 3 years ago

Hello, thank you for your review. We are sorry to hear that your order was delayed and the incorrect hamper was sent. This is very disappointing to hear. I have located your order and can see that this has been resolved with our customer support department. Best wishes Katie

Posted 3 years ago

“The hamper was delivered a day early.”

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Posted 3 years ago

“Lovely selection of gift ideas”

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Posted 3 years ago

“THE HAMPERS WERE GIFTS SO I DONT YET KNOW THE QUALITY T HE ORDERING EXPERIENCE WAS EASY AND GOODS ARRIVED ON TIME AS PROMISED DEREK G”

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Posted 3 years ago

“Beautifully packaged quality hamper. Will definitely buy again. Thank you.”

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Posted 3 years ago

“Christmas gift so can't comment on the end experience, but so far all good, easy to order with a wide selection of drinks. Kept informed about progress, would have liked a gift wrap and tracking option. So only 4 stars. Would use again.”

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Posted 3 years ago

“Easy to use website lots of variety at good prices”

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Posted 3 years ago

“You did exceptionally well - the person who received the gift was delighted with the style of the hamper and overjoyed with the quality of the contents. I would hope to use you again!!”

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Posted 3 years ago

“Speedy and efficient.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“It was a beautiful wrapped gift for a present 🎁 and my mother in law really enjoyed it. It was delivered on time with great value. Would recommend it.”

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Posted 3 years ago

“Extra good service, each hamper was delivered before their planned dates”

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Posted 3 years ago

123 Hampers is rated 4.8 based on 10,097 reviews