123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.59

4.6 Rating 13,460 Reviews

91 %

of reviewers recommend 123 Flowers

4.6

Based on 13,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 1st November 2025

757

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always quick delivery and always high quality flowers”

Helpful Report

Posted 9 months ago

Hello Anthony, Thank you for your fantastic review! We're thrilled to hear that you appreciate our quick delivery and high-quality flowers. Best wishes, 123 Flowers

Posted 9 months ago

“Not many flowers more greenery, doesn’t look anything like photo”

Helpful Report

Posted 9 months ago

Hello, Thank you for your feedback. We're sorry to hear that the bouquet you received contained more greenery than flowers and didn't resemble the photo you expected. We understand how disappointing this can be, and we truly appreciate your comments as they help us improve. If you haven't already, please send us some images of the bouquet to enquiries@123-flowers.co.uk along with your order number and 'REVIEW' in the subject line. Warm regards, Tom

Posted 9 months ago

“The flowers are always so beautifully presented.”

Helpful Report

Posted 9 months ago

Hello Christopher, Thank you for your glowing review! We’re delighted to hear that you find our flower arrangements so beautifully presented. Warm regards, 123 Flowers

Posted 9 months ago

“I’ve used this Florist several times to send flowers to the UK and the recipient has always been pleased. It was very easy to do and I am not very techie. Thank you very much.”

Helpful Report

Posted 9 months ago

Hello, Thank you for your wonderful review! We’re so pleased to hear that sending flowers to the UK has been a smooth experience for you. Your satisfaction means the world to us, and we’re here to help whenever you need. Warmest regards, 123 Flowers

Posted 9 months ago

“Fácil e comprar e bons preços.”

Helpful Report

Posted 9 months ago

Hello, Thank you for your kind feedback! We're so glad to hear you found the ordering process easy and our prices competitive. We hope you loved the flowers and look forward to serving you again soon! Best wishes, 123 Flowers

Posted 9 months ago

“Very quick and easy to use, account set up in 2 minutes”

Helpful Report

Posted 9 months ago

Hello Joanna, Thank you so much for your kind review! We're thrilled to hear that you found our account setup quick and easy. Your satisfaction is our priority, and your feedback truly inspires us to deliver the best experience possible! Warm wishes, 123 Flowers

Posted 9 months ago

“Had a bouquet of Peruvian Lily's and Roses delivered as a surprise for my wife today because she has had a hard time recently, I ordered the large bouquet which looks nothing like the picture for £29.99 there were 5 pink Roses and 5 lily's, I could have bought the same flowers from Tesco for £5. The flowers are lovely but a very disappointing quantity. I feel ripped off and would not recommend this company 😕”

Helpful Report

Posted 9 months ago

Hello Simon, Thank you for your review. We're truly sorry to hear that your experience with your bouquet was not what you expected. We understand how disappointing it can be to feel that the quantity didn't meet your expectations, especially when it’s meant to bring joy to your wife during a tough time. Your feedback is greatly appreciated and will help us improve our offerings in the future. If you haven't already, please could you send us some images of the bouquet to enquiries@123-flowers.co.uk with your order number and 'REVIEW' in the subject line? Warm regards, Rosie

Posted 9 months ago

“Very easy to use website and great prices.”

Helpful Report

Posted 9 months ago

Hello, Thank you for your wonderful review! We're so pleased to hear that you found our website easy to use and enjoyed our great prices. Your feedback means a lot to us and drives us to keep enhancing your shopping experience! Warm wishes, 123 Flowers

Posted 9 months ago

“First of all they got the delivery date wrong , then when I visited my aunt and seen them I was shocked , they look nothing like the picture ,I would say there was maybe a third of what there should have been , I was so ashamed to have gifted my aunt such a poor looking bunch of flowers”

Helpful Report

Posted 9 months ago

Hello, We’re truly sorry to hear about your experience with the delivery and the quality of the flowers you received. We understand how disappointing it can be when the product doesn’t match the expectations, especially when gifting to someone special. Your feedback is invaluable to us, and we will certainly look into this matter to ensure improvements are made. Thank you for sharing your concerns. Warm regards, Rosie

Posted 9 months ago

“Totally appalling, flowers were dried out and dying- not a bouquet but a small bunch- customers service agreed with the photos I provided that the bouquet was not as described however then offered a £5 voucher and not a refund”

Helpful Report

Posted 9 months ago

Hello, We’re truly sorry to hear about your experience with the flowers you received. It's immensely disappointing when the quality doesn’t match the expectations, and we understand how frustrating this situation has been for you. Your feedback is important to us, and we're committed to making improvements based on it. Thank you for bringing this to our attention. Warm regards, Rosie

Posted 9 months ago

“Absolutely gutted with what I received. The bouquet I ordered was £39.99 reduced to £19.99. The picture showed a beautiful full bouquet & I received something that was totally the other end. 1 rose, 2 carnations, some pink flowers, some greenery. I could have got better & more from a supermarket. I have complained & you see nothing wrong with it! You should be ashamed, I was embarrassed to give the bouquet (bunch) to my colleague but had no other choice as they would have had nothing. Very very disappointed”

Helpful Report

Posted 9 months ago

Hello, We're truly sorry to hear that your experience with us was disappointing. It's completely understandable to feel let down when the bouquet didn’t meet your expectations, especially for a special occasion. We strive to provide beautiful arrangements, and your feedback is crucial in helping us improve our offerings. Thank you for sharing your thoughts, and we hope to have the opportunity to serve you better in the future. Warm regards, Katie

Posted 9 months ago

“Great selection of flowers, easy to order online”

Helpful Report

Posted 9 months ago

Hello, Thank you for your fantastic review! We're delighted to hear that you enjoyed our great selection of flowers and found it easy to order online. Your feedback motivates us to keep improving our services! Warm wishes, Katie

Posted 9 months ago

“Great flowers delivered on time”

Helpful Report

Posted 9 months ago

Hello Brodie, Thank you for your fantastic review! We're thrilled to hear that you received great flowers right on time. Your support inspires us to keep delivering excellence! Warm wishes, Katie

Posted 9 months ago

“Absolutely amazing choice of flowers. Beautiful bouquets, amazing delivery days and times”

Helpful Report

Posted 9 months ago

Hello Stacey, Thank you for your fantastic review! We're so glad to hear that you appreciate our amazing choice of flowers and the delivery options we provide. Your encouragement keeps us motivated to deliver beauty every day! Warm wishes, Rosie

Posted 9 months ago

“Vibrant and Beautiful!”

Helpful Report

Posted 9 months ago

Hello Christina, Thank you for your fantastic review! We're so happy to hear that you found our flowers to be vibrant and beautiful. Your kind words inspire us to keep delivering the best! Warm wishes, Rosie

Posted 9 months ago

“Extremely disappointed with the flowers I sent my Auntie for her birthday & would not recommend! Nothing like the picture on the website! I ordered a large bouquet & delivery was a few measly stems that I could have got in a supermarket for a fiver ! Hugely disappointed & would not recommend”

Helpful Report

Posted 9 months ago

Hello Tracey, We're truly sorry to hear that your experience did not meet your expectations. We understand how disappointing it must have been to send a gift that didn't match the picture you were hoping for. Our goal is to provide beautiful arrangements and your feedback is invaluable in helping us improve. Thank you for sharing your thoughts with us. Warm regards, Rosie

Posted 9 months ago

“Love the service and delivery flowers always beautiful fresh”

Helpful Report

Posted 9 months ago

Hello Valerie, Thank you for your wonderful review! We're delighted to hear that you love our service and find our flowers to be fresh and beautiful. Your satisfaction means the world to us! Warm wishes, Rosie

Posted 9 months ago

“Ive always been very pleased with the service and wuality of flowers”

Helpful Report

Posted 9 months ago

Hello Tina, Thank you so much for your amazing review! We're thrilled to hear that you consistently enjoy our service and the quality of our flowers. Warm wishes, 123 Flowers

Posted 9 months ago

“Beautiful Bouquets, really good quality and value for money and always arrive on time!”

Helpful Report

Posted 9 months ago

Hello Tracy, Thank you for your lovely review! We’re delighted to hear that you appreciate the quality of our bouquets and that they always arrive on time. Warm wishes, 123 Flowers

Posted 9 months ago

“The flowers we received were of poor quality and despite following the instructions for flower care the flowers buds have never opened and the leaves have shivaled up. We have raised a complaint but as we were outside the 48hr period for raising an issue your company were not interested in any redress. these flowers were ordered by our daughter and sent to us for our 55th wedding anniversary, I don,t believe we had any terms and conditions included with the flowers mentioning any issue was to raised with company within 2 days. My opinion is that the company has a poor customer service attitude. Please don,t reply with thanking us for o ur feedback and will help to improve the service. This is another example of dealing with a faceless organisation. Sue and john”

Helpful Report

Posted 9 months ago

Hello John and Sue, We're truly sorry to hear about your experience and understand how disappointing it must have been, especially as the flowers were a special gift for your anniversary. We strive to offer quality products and support, and it's disheartening to know we did not meet your expectations this time. While we have set policies in place, we appreciate your perspective regarding communication on these terms. Warm regards, Rosie

Posted 9 months ago

123 Flowers is rated 4.6 based on 13,460 reviews