123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.61

4.6 Rating 13,377 Reviews

92 %

of reviewers recommend 123 Flowers

4.6

Based on 13,377 reviews

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Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 1st November 2025

757

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“If I could zero stars I would. For my order I chose the florist choice, which were nice pale pinks. Instead my mum received really dark colours the only thing that was light coloured were the yellow roses. Unfortunately some of the the stems of flowers seemed half dead, I contacted customer support and they said nothing was wrong with them, really not happy.”

Helpful Report

Posted 3 weeks ago

Hello Mags, We’re very sorry to hear about the mismatch in the bouquet and the condition of some stems. This isn’t the experience we aim to provide, and we understand your frustration. A member of our reviews team has now reached out. Kind regards, Team 123 Flowers

Posted 2 weeks ago

“A trusted supplier, always happy with choice.”

Helpful Report

Posted 3 weeks ago

Hello Doreen, Thank you for the wonderful 5-star review. We’re glad you’re happy with 123 Flowers and that you find us a trusted supplier. If there’s anything else we can help with for future orders, please let us know. Warm regards, Team 123 Flowers

Posted 2 weeks ago

“Thank you 123 flowers for the flower delivery. Sent some flowers as a sympathy. The flowers were really lovely. Will deffo use 123 flowers again.Thanks again.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your kind words. We’re glad the sympathy flowers were lovely and that you’d use 123 Flowers again. If there’s anything else we can help with for future orders, please let us know. Warm regards, Team 123 Flowers

Posted 3 weeks ago

“123, so pleased with your blooms, every order is just beautiful! Friends who receive them say they are gorgeous and last for ages Thank you”

Helpful Report

Posted 3 weeks ago

Hello Annie, Thank you for your wonderful review. We’re thrilled you’re pleased with the blooms and that your friends find them gorgeous and long-lasting. If there’s anything else we can do to help with future orders, please let us know. Warm regards, Team 123 Flowers

Posted 3 weeks ago

“When I choose to send flowers to someone for her birthday on a specific day I expect to be delivered exactly on that day. If you have your delivery by Royal Mail and you don't know that they don't delivered on weekends, this is unacceptable for your customers. I really hope that the flowers gonna look more than beautiful... I'll be back after delivery ....”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your review. We’re very sorry your delivery did not arrive exactly on the requested day and for the frustration caused by weekend delays with Royal Mail. This isn’t the experience we aim to provide, and we understand your disappointment. Kind regards, Team 123 Flowers

Posted 3 weeks ago

“Lovely flowers delivered on time”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your wonderful review. We’re glad the flowers were lovely and delivered on time. If there’s anything else we can do to help with future orders, please let us know. Warm regards, Team 123 Flowers

Posted 3 weeks ago

“What a fantastic selection of bouquets! Something beautiful for every possible occasion. Easy to choose. Easy to order. Easy to pay for. The perfect shopping experience!”

Helpful Report

Posted 4 weeks ago

Hello John, Thank you for your wonderful review. We’re delighted you’re enjoying the selection, ease of ordering, and overall shopping experience. If there’s anything else we can do to make future orders even smoother, please let us know. Warm regards, Team 123 Flowers

Posted 4 weeks ago

“I have used 123 Flowers many times now and recipients have never been disappointed will continue to use. Thank you for lovely service”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re delighted to hear that you and your recipients are happy with 123 Flowers, and we appreciate your continued support. If there’s anything we can do to make future orders even smoother, please let us know. Warm regards, Team 123 Flowers

Posted 1 month ago

“Easy to join and easy to make my order.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad the sign-up and ordering process was easy. If there’s anything we can do to make future orders even smoother, please let us know. We appreciate your support and look forward to serving you again. Warm regards, Team 123 Flowers

Posted 1 month ago

“Received flowers from a friend. Received in very poor condition and only lasted a few days before they were dying. Absolute disgrace for the money they cost.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. We’re very sorry your flowers arrived in poor condition and only lasted a few days. This isn’t the experience we aim to provide, and we understand your disappointment given the cost. If not done already, please could you get in touch with our Customer Support team at enquiries@123-flowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Katie

Posted 1 month ago

“Ordered flowers as a birthday present in plenty of time. Got a message on the day that they won't be delivered for another two days. I'm so disappointed.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. We’re very sorry your flowers weren’t delivered on time and for the disappointment this caused. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. Kind regards, Team 123 Flowers

Posted 1 month ago

“Very disappointing! The basket of bulbs was delivered in a terrible state, the basket wouldn’t stand up and the bulbs appeared to have been thrown in. The only compensation offered was a £5 credit to be spent on a future order. It was even suggested I should provide my own container! As far as I’m concerned I have wasted £29.99; the recipient was distressed. Never again 123 flowers.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. We’re very sorry your order arrived in such a poor state and for the inconvenience this caused. This isn’t the experience we aim to provide, and we understand your frustration with the basket, the condition of the bulbs, and the compensation offered. From the image provided, we can see no quality issue with the bulbs. Our team has sent an email with instructions on how to repot the bulbs. Kind regards, Team 123 Flowers

Posted 1 month ago

“Flowers were lovely, however no card in them so don't know who they are from”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re glad the flowers were lovely. We’re sorry there was no card to identify the sender. If you’d like, we can include a card with a message in future orders. Please let us know any details. We appreciate your feedback and look forward to serving you again. Warm regards, Team 123 Flowers

Posted 1 month ago

“We received a bunch of flowers , a birthday gift from a close friend. They arrived on time in perfect condition, the first time we have felt that a Thank you to the supplier is worth a compliment. We have had many disappointments in the past, so well done 123 Flowers. Highly recommend your business to friends & family.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your wonderful review. We’re delighted the flowers arrived on time and in perfect condition, and that the gift from your close friend felt like a compliment to the supplier. We appreciate your recommendation and look forward to serving you again. Warm regards, Team 123 Flowers

Posted 1 month ago

“Florists pick is obviously just a clever way of using up what they have a glut of. Bouquet received couldn’t have looked more different than the one ordered. Different flowers, colours and size. Great scam. Don’t be attracted by free delivery as you can’t guarantee the day. Rubbish. Tried adding photos but it doesn’t work.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. I’m so sorry to hear that the Florist’s Choice bouquet didn’t meet your expectations. Our website does explain that each arrangement is unique and that the images online are examples of the style. We really value your feedback and will be sure to pass it along to our Florist Manager. Kind regards, Katie

Posted 1 month ago

“I ordered a beautiful fabolous freesia bouquet medium for my husband’s 40th birthday, which should contain white and yellow flowers. The whole bouquet is a disappointment , I feel myself so embarrassed. None of them are yellow at all, it’s all white . I attached how it should look like, and the other pic what he actually got.”

Helpful Report

Posted 1 month ago

Hello, We’re very sorry your bouquet did not match the intended colors and left you disappointed. This isn’t the experience we aim to provide, and we understand how important it was for this occasion. A member of our reviews team has reached out. Kind regards, Team 123 Flowers

Posted 1 month ago

“Awful my wife had a bad fall and our daughter ordered fresh flowers and next day delivery they arrived 4 days later and nothing like the picture how do you get away with it”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely upsetting. I’m very sorry to hear that the flowers did not meet your expectations based on the images online, and I sincerely apologise for any disappointment this may have caused. Kind regards, Team 123 Flowers

Posted 1 month ago

“Awful. Don’t bother ordering from here. I ordered the “large” option at a total of £29.99. What my dear friend received for her birthday was an embarrassment and certainly nothing like what was advertised on the website. I could have got a better bunch in Aldi for £6.99. She sent me a “thank you” text with a photo of the flowers. I usually order flowers from Next or M&S and really wish I’d stuck to either of those this time. An expensive lesson learnt. I have tried to attach photos but - surprise surprise- it won’t let me.”

Helpful Report

Posted 1 month ago

Hello, We’re very sorry your order didn’t meet expectations and for the disappointment this caused. This isn’t the experience we aim to provide. A member of our reviews team has now contacted you. We hope this can be resolved. Kind regards, Team 123 Flowers

Posted 1 month ago

“Didn’t arrive in the day I ordered for, very disappointing as this was for my wife’s birthday”

Helpful Report

Posted 1 month ago

Hello, We’re very sorry your order didn’t arrive on the day you ordered and for the disappointment this caused. This isn’t the experience we aim to provide. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we advise on our website. I am very sorry for this and for any disappointment caused on this occasion. Kind regards, Team 123 Flowers

Posted 1 month ago

“My mum was very upset when I sent her a picture of the seasons joy bouquet that she had sent me for my birthday, it looked nothing like the picture and frankly is just 3 flowers and a load of green. Very disappointed. Avoid this company”

Helpful Report

Posted 1 month ago

Hello, We’re very sorry to hear the bouquet didn’t meet expectations and that this caused disappointment. This isn’t the experience we aim to provide. Kind regards, Team 123 Flowers

Posted 1 month ago

123 Flowers is rated 4.6 based on 13,377 reviews