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123 Flowers Reviews

4.6 Rating 13,108 Reviews
93 %
of reviewers recommend 123 Flowers
4.6
Based on 13,108 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 123 Flowers Reviews
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Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 24th April 2025
A
123 Flowers 5 star review on 17th April 2025
S McGreevy
123 Flowers 5 star review on 14th April 2025
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123 Flowers 5 star review on 20th December 2024
E Storm-Petersen
123 Flowers 5 star review on 6th March 2024
4 Gallon Road
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
754
Anonymous
Anonymous  // 01/01/2019
Very easy to use the website and order. I live in Dublin and needed to send flowers to my friend in the north of Ireland which is why I chose this company. I did request next day but they arrived a day later, however my friend was thrilled with them and in my opinion that’s all that matters ☺️
Helpful Report
Posted 1 week ago
Hello Patricia, Thank you for your wonderful 4-star review! We’re thrilled to hear that you found our website easy to use and that your friend loved the flowers. We apologize for the delay in delivery and appreciate your understanding. Your feedback truly brightens our day! Warm wishes, 123 Flowers
Posted 1 week ago
My friend was delighted to receive her bouquet of flowers, first time I’ve used your company. Thank you. Marcia Hughes
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Posted 2 weeks ago
Hello Marcia, Thank you for your lovely 4-star review! We’re thrilled to hear that your friend was delighted with her bouquet! It’s wonderful to know that this was your first experience with us, and we hope it won't be your last. Warm regards, Team 123 Flowers
Posted 2 weeks ago
This was the first time I had used 123 flowers to send flowers to my 89 year old Mum in the UK. The flowers were fantastic, great value and arrived on time for her birthday. There was only one issue I never received confirmation of despatch as promised by 123 and no tracking so I had no idea if they were on their way. Checked my junk email but there was zero follow up from 123 once the purchase had been made.
Helpful Report
Posted 3 weeks ago
Hello, Thank you for your thoughtful 4-star review! We’re glad to hear that the flowers for your mum were fantastic, great value, and arrived on time for her birthday. It means a lot to us that we could help celebrate such a special occasion. We apologize for the lack of communication regarding the dispatch confirmation and tracking details. Your feedback is invaluable, and we will work on improving this aspect of our service. We appreciate your support and hope to serve you again in the future! Warm regards, Rosie.
Posted 3 weeks ago
This is the first time that l have ordered flowers from 123. It was a lovely bouquet of pink roses and tulips and arrived on time. It was sent to a friend who is recovering at home to cheer her up. I would have given 5 stars but there were less roses and tulips than advertised. A little disappointed but would still order again for such a fast service. R. Pattison
Helpful Report
Posted 1 month ago
Hello R. Pattison, Thank you for your thoughtful 4-star review! We’re glad to hear the bouquet brightened your friend’s day and that it arrived on time. We apologise for any disappointment regarding the quantity of flowers. We look forward to serving you again with our swift service! Warm regards, The 123 Flowers Team
Posted 1 month ago
Absolutely stunning bouquets. My only criticism is the difference between medium and large. Having paid £60 - £70 on large bouquets the large is filled with a few decorative fillers not large at all.
Helpful Report
Posted 2 months ago
Hello, Thank you for your lovely 4-star review! We're thrilled to hear that you found our bouquets absolutely stunning. We appreciate your feedback regarding the size variation, and we’re always looking to improve our offerings. Your insights are invaluable to us. Warm regards, The 123 Flowers Team
Posted 2 months ago
This is my first orders and so can not comment yet on the flowers, But ease of use regarding the site was simple easy and smooth. The prices were very competitive and if I am happy with the flowers I am sure I will be using them more and more. Heres to the future orders.
Helpful Report
Posted 2 months ago
Hello, Thank you for your thoughtful 4-star review! We’re glad to hear that you found our website easy to navigate and our prices competitive. We truly appreciate your feedback and can’t wait for you to experience our flowers. Warm regards, The 123 Flowers Team
Posted 2 months ago
Flowers I ordered for my daughter,she received a beautiful bouquet of flowers,she loves them and thim impressed with the photo she sent me, beautiful thankyou
Helpful Report
Posted 4 months ago
Hello, Thank you so much for your lovely 4-star review! We're absolutely delighted to hear that your daughter loves the bouquet we sent her. We truly appreciate your feedback, and we look forward to helping you create more joyful moments in the future! Warm regards, The 123 Flowers Team
Posted 3 months ago
Easy ordering process and only place I could find for next day delivery at a later time in the day
Helpful Report
Posted 8 months ago
Hello Connor, Thank you for your thoughtful 4-star review! We’re delighted to hear that you found our ordering process easy and that we could accommodate your next day delivery needs. It’s great to know that we’re here to help with your floral needs at convenient times. We’re always striving to enhance our services, and your feedback is invaluable. We look forward to serving you again in the future! Warm regards, The 123 Flowers Team
Posted 7 months ago
They’re quick and easy
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Posted 10 months ago
Hello Paul, Thank you for your 4-star review! We’re thrilled to hear that you found our service quick and easy. We strive to provide a seamless experience for our customers, and it's great to know we're hitting the mark. If there’s anything we can do to elevate your experience to a perfect 5 stars next time, please let us know. Warm regards, The 123 Flowers Team
Posted 7 months ago
It wasn't the easiest website to move around and see what there was, but I am hoping the flowers will be amazing.
Helpful Report
Posted 11 months ago
Hello there, Thank you for your 4-star review! We appreciate your feedback regarding the website experience and understand that it can be a bit challenging to navigate at times. We're constantly working to improve our user interface, and your comments help us in that endeavor. We're excited for you to see the flowers, and we hope they exceed your expectations! Thank you for choosing 123 Flowers, and we look forward to serving you again in the future. Warm regards, The 123 Flowers Team
Posted 7 months ago
Easy to follow website. Great photos! Love that I can order flowers to send to family in the UK. Living in Australia, not all sites let me do that. Well done and keep up the good work!
Helpful Report
Posted 11 months ago
Hello Rachelle, Thank you for your wonderful 4-star review! We’re thrilled to hear that you found our website easy to navigate and enjoyed our vibrant photos. It’s fantastic that you can send flowers to your family in the UK from Australia—making those connections is what we’re all about! Your kind words mean a lot to us, and we appreciate your support. We’re committed to providing a seamless experience and look forward to serving you again in the future! Warm regards, The 123 Flowers Team
Posted 7 months ago
Although the flowers were beautiful I don’t understand that if I specify a delivery date with 2 weeks notice I.e for a Birthday that they can’t be delivered on that specific date! So my mums flowers were delivered a day late??
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Posted 1 year ago
no problems so far, will wait and see on delivery
Helpful Report
Posted 1 year ago
Dear Alfie, thank you so much for taking the time to give 123 Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you have had no problems so far. We understand that the delivery is crucial, and rest assured, we are doing our best to ensure a smooth and timely delivery to you.
Posted 1 year ago
excellent service
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Posted 1 year ago
Dear Margaret, Thank you so much for your 4-star rating and kind words about 123 Flowers! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service.
Posted 1 year ago
Simple process and flowers are usually beautiful
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Posted 1 year ago
Thank you, Anne, for your 4 star rating of 123 Flowers! We're glad that you found our process simple and that you found the flowers beautiful. Kind regards, Tom.
Posted 1 year ago
Very easy website to use - clear photos and descriptions, competitive prices and speedy delivery. No issues so will definitely use again.
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Posted 1 year ago
Thank you so much for your 4 star rating, Susan! It's great to hear that you found our website easy to use, the photos and descriptions helpful, and our prices and delivery speed competitive. We are thrilled that you will be using us again!
Posted 1 year ago
Easy process to order
Helpful Report
Posted 1 year ago
Thank you for giving 123 Flowers a 4 star rating. We are so glad you found the process of ordering to be so easy. We strive to make sure all our customers have an enjoyable experience with us and your words mean a lot to us. Thank you for your support!
Posted 1 year ago
Just found payment but difficult
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Posted 1 year ago
Thank you for your 4 star rating of 123 Flowers, Angela. We appreciate the feedback. We apologize for any difficulty you encountered while making the payment.
Posted 1 year ago
Very easy site to use thank you
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Posted 1 year ago
Thank you so much, Linda, for your 4-star rating of 123 Flowers! We really appreciate your kind words and feedback. We're really glad to hear that you found the site user-friendly and easy to navigate.
Posted 1 year ago
Lovely flowers and rapid free delivery.
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Posted 1 year ago
Thank you, Shirley, for your generous 4 star rating of 123 Flowers. We are so happy it was a positive experience for you and that you enjoyed our Lovely Flowers and rapid free delivery.
Posted 1 year ago
123 Flowers is rated 4.6 based on 13,108 reviews