123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.64

4.6 Rating 13,115 Reviews

93 %

of reviewers recommend 123 Flowers

4.6

Based on 13,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 24th April 2025

123 Flowers 5 star review on 17th April 2025

754

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received flowers today for my birthday from a dear old friend. We were both very disappointed. Look forward to hearing back from Customer Services”

Helpful Report

Posted 1 day ago

Hello, Thank you for taking the time to share your thoughts with us. We're sorry to hear that your birthday flowers didn't meet your expectations. Your satisfaction is very important to us, and we'd love to help resolve any issues you're experiencing. Please reach out to our Customer Services team via Amazon and they will be able to look into this and assist further. Warm wishes, Rosie

Posted 12 hours ago

“Very easy to use the website and order. I live in Dublin and needed to send flowers to my friend in the north of Ireland which is why I chose this company. I did request next day but they arrived a day later, however my friend was thrilled with them and in my opinion that’s all that matters ☺️”

Helpful Report

Posted 1 week ago

Hello Patricia, Thank you for your wonderful 4-star review! We’re thrilled to hear that you found our website easy to use and that your friend loved the flowers. We apologize for the delay in delivery and appreciate your understanding. Your feedback truly brightens our day! Warm wishes, 123 Flowers

Posted 1 week ago

“My friend was delighted to receive her bouquet of flowers, first time I’ve used your company. Thank you. Marcia Hughes”

Helpful Report

Posted 3 weeks ago

Hello Marcia, Thank you for your lovely 4-star review! We’re thrilled to hear that your friend was delighted with her bouquet! It’s wonderful to know that this was your first experience with us, and we hope it won't be your last. Warm regards, Team 123 Flowers

Posted 3 weeks ago

“This was the first time I had used 123 flowers to send flowers to my 89 year old Mum in the UK. The flowers were fantastic, great value and arrived on time for her birthday. There was only one issue I never received confirmation of despatch as promised by 123 and no tracking so I had no idea if they were on their way. Checked my junk email but there was zero follow up from 123 once the purchase had been made.”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for your thoughtful 4-star review! We’re glad to hear that the flowers for your mum were fantastic, great value, and arrived on time for her birthday. It means a lot to us that we could help celebrate such a special occasion. We apologize for the lack of communication regarding the dispatch confirmation and tracking details. Your feedback is invaluable, and we will work on improving this aspect of our service. We appreciate your support and hope to serve you again in the future! Warm regards, Rosie.

Posted 4 weeks ago

“This is the first time that l have ordered flowers from 123. It was a lovely bouquet of pink roses and tulips and arrived on time. It was sent to a friend who is recovering at home to cheer her up. I would have given 5 stars but there were less roses and tulips than advertised. A little disappointed but would still order again for such a fast service. R. Pattison”

Helpful Report

Posted 1 month ago

Hello R. Pattison, Thank you for your thoughtful 4-star review! We’re glad to hear the bouquet brightened your friend’s day and that it arrived on time. We apologise for any disappointment regarding the quantity of flowers. We look forward to serving you again with our swift service! Warm regards, The 123 Flowers Team

Posted 1 month ago

“Absolutely stunning bouquets. My only criticism is the difference between medium and large. Having paid £60 - £70 on large bouquets the large is filled with a few decorative fillers not large at all.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your lovely 4-star review! We're thrilled to hear that you found our bouquets absolutely stunning. We appreciate your feedback regarding the size variation, and we’re always looking to improve our offerings. Your insights are invaluable to us. Warm regards, The 123 Flowers Team

Posted 2 months ago

“This is my first orders and so can not comment yet on the flowers, But ease of use regarding the site was simple easy and smooth. The prices were very competitive and if I am happy with the flowers I am sure I will be using them more and more. Heres to the future orders.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your thoughtful 4-star review! We’re glad to hear that you found our website easy to navigate and our prices competitive. We truly appreciate your feedback and can’t wait for you to experience our flowers. Warm regards, The 123 Flowers Team

Posted 2 months ago

“Flowers I ordered for my daughter,she received a beautiful bouquet of flowers,she loves them and thim impressed with the photo she sent me, beautiful thankyou”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your lovely 4-star review! We're absolutely delighted to hear that your daughter loves the bouquet we sent her. We truly appreciate your feedback, and we look forward to helping you create more joyful moments in the future! Warm regards, The 123 Flowers Team

Posted 4 months ago

“Easy ordering process and only place I could find for next day delivery at a later time in the day”

Helpful Report

Posted 9 months ago

Hello Connor, Thank you for your thoughtful 4-star review! We’re delighted to hear that you found our ordering process easy and that we could accommodate your next day delivery needs. It’s great to know that we’re here to help with your floral needs at convenient times. We’re always striving to enhance our services, and your feedback is invaluable. We look forward to serving you again in the future! Warm regards, The 123 Flowers Team

Posted 7 months ago

“They’re quick and easy”

Helpful Report

Posted 10 months ago

Hello Paul, Thank you for your 4-star review! We’re thrilled to hear that you found our service quick and easy. We strive to provide a seamless experience for our customers, and it's great to know we're hitting the mark. If there’s anything we can do to elevate your experience to a perfect 5 stars next time, please let us know. Warm regards, The 123 Flowers Team

Posted 7 months ago

“It wasn't the easiest website to move around and see what there was, but I am hoping the flowers will be amazing.”

Helpful Report

Posted 11 months ago

Hello there, Thank you for your 4-star review! We appreciate your feedback regarding the website experience and understand that it can be a bit challenging to navigate at times. We're constantly working to improve our user interface, and your comments help us in that endeavor. We're excited for you to see the flowers, and we hope they exceed your expectations! Thank you for choosing 123 Flowers, and we look forward to serving you again in the future. Warm regards, The 123 Flowers Team

Posted 7 months ago

“Easy to follow website. Great photos! Love that I can order flowers to send to family in the UK. Living in Australia, not all sites let me do that. Well done and keep up the good work!”

Helpful Report

Posted 1 year ago

Hello Rachelle, Thank you for your wonderful 4-star review! We’re thrilled to hear that you found our website easy to navigate and enjoyed our vibrant photos. It’s fantastic that you can send flowers to your family in the UK from Australia—making those connections is what we’re all about! Your kind words mean a lot to us, and we appreciate your support. We’re committed to providing a seamless experience and look forward to serving you again in the future! Warm regards, The 123 Flowers Team

Posted 7 months ago

“Although the flowers were beautiful I don’t understand that if I specify a delivery date with 2 weeks notice I.e for a Birthday that they can’t be delivered on that specific date! So my mums flowers were delivered a day late??”

Helpful Report

Posted 1 year ago

“no problems so far, will wait and see on delivery”

Helpful Report

Posted 1 year ago

Dear Alfie, thank you so much for taking the time to give 123 Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you have had no problems so far. We understand that the delivery is crucial, and rest assured, we are doing our best to ensure a smooth and timely delivery to you.

Posted 1 year ago

“excellent service”

Helpful Report

Posted 1 year ago

Dear Margaret, Thank you so much for your 4-star rating and kind words about 123 Flowers! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service.

Posted 1 year ago

“Simple process and flowers are usually beautiful”

Helpful Report

Posted 1 year ago

Thank you, Anne, for your 4 star rating of 123 Flowers! We're glad that you found our process simple and that you found the flowers beautiful. Kind regards, Tom.

Posted 1 year ago

“Very easy website to use - clear photos and descriptions, competitive prices and speedy delivery. No issues so will definitely use again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating, Susan! It's great to hear that you found our website easy to use, the photos and descriptions helpful, and our prices and delivery speed competitive. We are thrilled that you will be using us again!

Posted 1 year ago

“Easy process to order”

Helpful Report

Posted 1 year ago

Thank you for giving 123 Flowers a 4 star rating. We are so glad you found the process of ordering to be so easy. We strive to make sure all our customers have an enjoyable experience with us and your words mean a lot to us. Thank you for your support!

Posted 1 year ago

“Just found payment but difficult”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating of 123 Flowers, Angela. We appreciate the feedback. We apologize for any difficulty you encountered while making the payment.

Posted 1 year ago

“Very easy site to use thank you”

Helpful Report

Posted 1 year ago

Thank you so much, Linda, for your 4-star rating of 123 Flowers! We really appreciate your kind words and feedback. We're really glad to hear that you found the site user-friendly and easy to navigate.

Posted 1 year ago

123 Flowers is rated 4.6 based on 13,115 reviews