123 Flowers Reviews

4.7 Rating 12,805 Reviews
94 %
of reviewers recommend 123 Flowers
4.7
Based on 12,805 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 123 Flowers Reviews
Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024
4 Gallon Road
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 1 star review on 24th January 2024
A
123 Flowers 5 star review on 26th May 2023
Z Townsend
750
Anonymous
Anonymous  // 01/01/2019
Absolutely amazing flowers and service!! Would definitely recommend:)
Helpful Report
Posted 3 months ago
Dear Clodagh, thank you so much for your fabulous 5-star review of 123 Flowers! We are thrilled to hear that you found our flowers and service absolutely amazing. We greatly appreciate your recommendation and are delighted to have exceeded your expectations.
Posted 3 months ago
A good family friend recently lost her beloved pet dog. I wanted to send her a beautiful bunch of flowers to offer my condolences and to let her know I was thinking of her. Google brought me to 123 Flowers. I was instantly impressed with the variety of styles and price-points available, they didn’t look at all cheap. I opted for the Peruvian Lily & Rose bouquet. It was soft, classic and ideally suited to a feminine lady in her 80’s. The option for add-on purchases is great if you’d like to send additional gifts, such as chocolates, wine, spirits, vases, tea boxes or cuddly toys. The option to send a card or recorded video message was also a nice touch. Great service from start-to-finish. I’d highly recommend.
123 Flowers 5 star review on 29th January 2024 123 Flowers 5 star review on 29th January 2024 123 Flowers 5 star review on 29th January 2024 123 Flowers 5 star review on 29th January 2024
Helpful Report
Posted 3 months ago
Dear Ian, thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate it. We are delighted to hear that you were impressed with the variety of styles and affordable price-points offered on our website. We are happy to hear that you found our add-on purchases to be a great option for sending additional gifts. We also appreciate your kind words about our option to send a card or recorded video message, as we believe these personal touches can make a big difference. Thank you for recommending us and for choosing 123 Flowers. We look forward to serving you again in the future. Best regards, The 123 Flowers Team
Posted 3 months ago
Good website easy to use
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Posted 3 months ago
Thank you so much for taking the time to share your feedback about your experience with 123 Flowers. We truly appreciate your input and value you as a customer. Once again, thank you for choosing 123 Flowers and for your thoughtful feedback. We truly appreciate your continued support. Warm regards, Katie 123 Flowers Team
Posted 3 months ago
Delivery service and the flowers are the best! Never fail to give an outstanding service! Flowers last for a long time too!
Helpful Report
Posted 3 months ago
Dear David, thank you so much for giving 123 Flowers a fabulous 5-star rating! We truly appreciate your kind words and your support. It means the world to us. We are thrilled to hear that our delivery service and flowers have consistently met your expectations. Our team strives to provide outstanding service, and your appreciation is a testament to their hard work and dedication. Thank you once again for choosing 123 Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Rosie
Posted 3 months ago
I cannot fault 123 Flowers. I have made several orders and each bouquet has been stunning, I would not use any other company when ordering online flowers? plants? Christmas wreathes. FABULOUS *****+
Helpful Report
Posted 3 months ago
Dear Stephanie, thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate your kind words and are thrilled to hear that you have been consistently satisfied with our bouquets. Your loyalty and support mean the world to us, and we are honoured to be your go-to online flower, plant, and Christmas wreath provider. Once again, thank you for choosing 123 Flowers. We look forward to serving you with more FABULOUS arrangements in the future! Warm regards, Rosie
Posted 3 months ago
They sent me the wrong flowers and claimed they have the right to substitute for different ones. The substitute however are a different colour and there are less flowers than shown. If you want to order flowers avoid at all costs as you will not receive what you ordered and then the customer service will claim they look so different.
123 Flowers 1 star review on 24th January 2024
Helpful Report
Posted 3 months ago
Thank you for taking the time to provide feedback on your experience with 123 Flowers. We truly appreciate customers like you who offer valuable insights to help us improve our services. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. I will pass your feedback on to the appropriate team. Warm regards, Tom
Posted 3 months ago
Excellent website, really easy to use and lots of lovely plants to choose from
Helpful Report
Posted 3 months ago
Dear Joanne, thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad that our website was excellent and easy to use, providing you with a wide selection of lovely plants to choose from.
Posted 3 months ago
excellent service
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Posted 3 months ago
Dear Margaret, Thank you so much for your 4-star rating and kind words about 123 Flowers! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service.
Posted 3 months ago
So quick and easy to do. Much better and less expensive than interflora
Helpful Report
Posted 3 months ago
Dear Sarah, thank you so much for taking the time to give 123 Flowers a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that you found our service both quick and easy. We pride ourselves on creating a hassle-free experience for our customers. Once again, thank you for your support and for choosing 123 Flowers. We look forward to serving you again in the future! Warm regards, Katie
Posted 3 months ago
I love that I can order flowers and gifts from Australia to my friends in England and they get it the next day. Thank you very much for your services.
Helpful Report
Posted 3 months ago
Dear Suzanne, thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and kind words about our services. It brings us immense joy to know that you love the convenience of ordering flowers and gifts from Australia to your friends in England, and we're thrilled that they are able to receive their surprises the very next day. Thank you very much for choosing 123 Flowers for your gifting needs. Your satisfaction is our utmost priority, and we will continue striving to provide you with exceptional service. Warm regards, Rosie
Posted 3 months ago
Very good flowers and good delivery
Helpful Report
Posted 3 months ago
Dear Kyle, Thank you so much for giving 123 Flowers a fantastic 5-star rating! We highly appreciate your kind words and positive feedback. We are thrilled to hear that you found our flowers to be very good and our delivery service satisfactory. Best wishes, Katie
Posted 3 months ago
Ordered flowers before Christmas and the person I sent them to was very pleased with them.
Helpful Report
Posted 3 months ago
Dear Sharon, Thank you so much for giving 123 Flowers a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you ordered flowers before Christmas and that the person you sent them to was delighted with them. Bringing joy and happiness to our customers is our utmost priority, and knowing that we were able to achieve that brings us great joy as well. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future!
Posted 3 months ago
Easy to use website, lovely selection and free delivery promotion!
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you found our website easy to use. We're delighted that our lovely selection caught your eye and that you took advantage of our free delivery promotion. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future. Thanks once again for your kind words!
Posted 3 months ago
Simple process and flowers are usually beautiful
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Posted 4 months ago
Thank you, Anne, for your 4 star rating of 123 Flowers! We're glad that you found our process simple and that you found the flowers beautiful. Kind regards, Tom.
Posted 3 months ago
Well first time l use and first time I am able to find my way to the delivery address and this includes SELFRIDGES THANK YOU JUST HOPE FLOWERS ARE NICE
Helpful Report
Posted 4 months ago
Thank you so much for your incredible 5-star rating, Geraldine! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with 123 Flowers. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future! Warm regards, Katie
Posted 3 months ago
Very easy site to navigate. Have used 123Flowers a few times now and been very impressed with the service and the quality of the flowers
Helpful Report
Posted 4 months ago
Excellent service in the past
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Posted 4 months ago
very beautiful flowers
Helpful Report
Posted 4 months ago
I love this company,the flowers are so beautiful &worth the money,also they are always delivered on time,with no hassle.I will be ordered many more.
Helpful Report
Posted 4 months ago
Always good and last
Helpful Report
Posted 4 months ago
123 Flowers is rated 4.7 based on 12,805 reviews