121 Car Hire Reviews

4.6 Rating 776 Reviews
1 %
of reviewers recommend 121 Car Hire

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Anonymous
Anonymous  // 01/01/2019
quick and easy although i was flying to and from gatwick north and pick up/drop off was at south terminal, no real problem but added 15 minutes to timings. Also only one member of Eoropcar team knew how to complete 121 on system so a bit of a delay. Otherwise good value, good car and good service
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Posted 8 years ago
Look out for the CDW charges
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Posted 8 years ago
Picked up car at Murcia Airport from Centauro....paid extra for extra driver,fuel and returning to different airport as l expected....car very clean and returned to Alicante without any mishaps...overall found Centauro staff very pleasant and no complaints!
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Posted 8 years ago
Website, car, car collection and drop off were all good. Price was competitive. The only drawback is the insistence of counter staff to try to sell you expensive upgrades and extra insurance. In my case the 'upgrade' would have been an expensive downgrade!
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Posted 8 years ago
the child toddler seat was not very ideal, not good enough. other things were all fine.
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Posted 8 years ago
I find the service and website easy to use and would recommend to friends
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Posted 8 years ago
Although we had to wait quite some time to collect the car the girls on customer service were excellent ,and did a good job under difficult conditions. we had an upgrade to what we had booked- thankyou. price was very good. I wish they did a free additional driver.
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Posted 8 years ago
Easy to navigate no hidden extras.
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Posted 8 years ago
Excellent service and the car was new. We selected a small car and was given a Ford Fiesta which was very economical and suited our needs exactly. Beware if you are travelling from America or Canada as the roads in the UK are very narrow and especially within the London area with cars parked each side of the road, requires extreem caution when passing. Parking spaces are also very narrow so we took extra care when parking to reduce the chance of damage to the hire car as it could be costly!
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Posted 8 years ago
easy, quick, painless and a smooth transaction, thank you
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Posted 8 years ago
I was pleased with the car hire, but would not purchase their excess insurance as the the hire company in Italy would not except it, so we had to pay twice
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Posted 8 years ago
Quick and easy booking, no hassle at pick up or on return, other hirers could learn a lot from 121.
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Posted 8 years ago
Please try to provide upfront information about the availability of shuttle bus service to/from the airport terminals and the car collection point, i.e. before the online payment.
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Posted 8 years ago
Overall good service only issue was car when booked said polo or above but ended up with a model below
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Posted 8 years ago
Very helpful staff and very easy to pick up and drop off the car. Overall very straightforward.
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Posted 8 years ago
Easy pick up and drop off. Only got back from Majorca 3 days ago, so awaiting my credit card bill - hope the refund of deposit and fuel has gone smoothly!! Was a little surprised when dropped the car off, they just took the keys and said 'Bye' without checking it so hung around for a while until someone looked over the car. A very good experience (as long as money gets refunded!!!)
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Posted 8 years ago
No problems at all. We booked last minute but the price wasn't too bad.
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Posted 8 years ago
Overall good service but with using green motion they are not stationed at the airport they are a 15 minute bus trip away from Heathrow airport at a cost of £5 other than than pretty good service and the cheapest car hire but watch for one thing expensive excess if you have an accident but for cover insurance for two weeks was as expensive as my own car for one year.
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Posted 8 years ago
Green Motion is a little far out of the airport for quick efficient service. It takes too long to collect and drop off so you must always add 2 more hours and more just to be on time. The shuttle bus is not too regular from GREEN MOTION and they dont have any signs up that tells you where to wait. I waited for over an hour and had no mobile telephone connection when i landed so i could not phone them. It is always better to use a car hire company that has its base at the airport itself.
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Posted 8 years ago
Helpful staff when we had to change the name of the lead driver (though puzzled why that should make a difference to the cost of the rental ...
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Posted 8 years ago
121 Car Hire is rated 4.6 based on 776 reviews