“Very good service though you have to get a shuttle from the airport to the pick up point rather than pick up in the airport. Having said that it was quick and I was on the road. Got a free upgrade from a compact. The price was very good as I had looked around the area and couldn't find anything cheaper. I will certainly book with them again.”
“Website easy to use, not sure about Firefly when we found at they were the company we'd chosen. Quite a long wait at the airport to get the car from the Hertz desk, but this can happen, overall though everything ok
Alan”
“Simple and straight forward to find and book a suitable car for the vacation. They even send reminders near to departure date to remind you of what you need to take with you. A useful service and would use them again.”
“The car rental was with Sixt near Belfast City Airport. Sixt staff were very helpful and professional.
The only issue was that the Sixt branch is off airport. On returning the car at the end of the rental it took a long time (45 minutes) to get from Sixt branch to airport. There was heavy traffic and Sixt only had one bus operating between the branch and airport. Suggest that Sixt should have an additional bus during busy times.”
“We we served very quickly (no waiting in long queues), and our questions answered to our satisfaction.
The car was clean and an upgrade, but was a little too large to negotiate the very tight underground car park, comfortably but we had no bumps or scrapes.
It accommodated 3 adults, a toddler and our luggage comfortably.”
“Overall good experience, minibus on time, no problems with pick up/drop off. Excellent value. It was cheaper to hire the car than get a taxi to & from the Airport.”
“I didn't know I was with europcar until I phoned the customer service,didnt know where to pick the car up. Maybe more info when the confirmation is sent through”
Hi Yvette,
Thank you for taking the time to review our company.
Please be advised that once a booking is confirmed, customers receive a second email containing a link to their rental voucher. All information relating to what supplier your booking has been confirmed with, where to find them at your pick up location and contact details so that customers can get in touch with the supplier directly if required, can be found on your voucher.
If customers are ever unsure of any details, we encourage them to contact our customer support team who will be happy to help.
We hope this helps and that we can welcome your custom again soon.
Kind regards,
121carhire.com
“Site was fantastic, and helped me to find a car for my holiday to Italy. The supplier wasn't so good as they charged us for insurance despite having purchased it prior to visiting. No fault of 121 though.”
“Pick up process was around 40 mins - very inefficient and too many questions compared to other car hire providers. Car was very good value for money despite the pick up process”
“Great upgrade. Be helpful to have a map of petrol stations close by but we had sat nav so that wasn't a problem. Otherwise very easy, in terminal and no problems. Easy return too.”
“Some better system of checking the vehicle needs to be worked out. On a dark rainy evening, leaving it till the next dry day, is not really suitable.”
