“Everything excellent with 121 car hire. Online booking was easy to complete and everything was as quoted.
Only let down was the service by Interrent/Europcar at Paris Gare du Nord. So slow to complete paperwork and tried to supply a child seat without the required straps too! Also quite a trek to get the car from a nearby multi-story.”
“The deal secured on both occasions when i used the site was superb, however i felt Alamo on both occasions were quick to upgrade me or have issues with the availability and I paid more than twice what i had booked on both cars!! It is not a full compliant as i upgraded willingly but it made me wonder if the deals you book are actually available once you get there...”
“The service was very good no issues with picking up the car. However I took up the insurance on line only to find the desk said that if we returned the car with the slightest mark on it we would be liable for the full £1,200 excess and said if we took their insurance it would only cost just over £100 excess for any damage caused. We therefore took up their insurance at Eurocar. It seems to me that the information given is very misleading either on your paper work or the desk at the Northern Ireland City Airport. We had no other problem with the car or anything else to do with the hire.. We are assuming that nothing was wrong with the car as we were not asked to check it with anyone on its return. Perhaps that was our fault and we should have insisted as far as were concerned we returned the car in the same condition as we accepted it.”
“East Midlands Airport and Car Hirer is equal to a lot of walking.
The Staff at the coumter and the cabin were fab.
They droped me to th Airport Hotel”
“Easy, cheap and honest - Be careful though and make sure you understand the fuel policy - there is a big difference between full-full or prepurchase (full to empty):
http://www.rentalcars.com/en/magazine/car-hire-guides/fuel-policy-guide/”
“Good prices offered, but you did have to read through all the small print and additional add-ons. I'll already researched a lot so knew what I wanted (additional insurance to avoid having to pay an enormous excess), but I'd also looked around for those prices and what was offered at time of booking seemed on a par with best I'd seen. Just keep your wits about you when booking. I only paid a small part upfront and the rest was to paid direct to the car hire company on arrival.
No experience of having to change anything or contact customer service, so can't comment on those aspects.”
“our plane arrived late (midnight) instead of 10pm, and the man at the desk was waiting with the keys in hand, almost, to get us on our way asap.
Service was excellent.”
