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121 Car Hire Reviews

4.6 Rating 784 Reviews
1 %
of reviewers recommend 121 Car Hire

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Anonymous
Anonymous  // 01/01/2019
Everything worked as expected!
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Posted 9 years ago
good experience
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Posted 9 years ago
Quick and clear process. Particularly happy with full to fill fuel deal. No hidden extras.
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Posted 9 years ago
Straightforward process showing all costs clearly
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Posted 9 years ago
Easy to use web site good service from car supplier at airport overall just what we wanted direct and straight forward
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Posted 9 years ago
only problem was reporting as instructed to the cabin in the car park to be told it hadn't been set up yet and was only available for drop offs. it was snowing rather heavily and we had to go back to the main building where we had just got off the bus
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Posted 9 years ago
Green motion car hire was perfectly efficient and staff pleasant. You need to be aware that they are at the Holiday Inn hotel on the side of the M4 and the bus transport there and back is sporadic and fairly slow, perfectly fine if you give yourself enough time. The company should make this clear.
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Posted 9 years ago
Good value for money. Got to watch the limited mileage issue though.
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Posted 9 years ago
OK
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Posted 9 years ago
Extremely good value although car was quite tired.
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Posted 9 years ago
easy collect and drop off
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Posted 9 years ago
Ok, but effectively just a middle man/broker. I used this service as it advised me that the car I was booking was under a mile away for collection. Once order confirmed, they actually sent me to the place that I would have gone to otherwise that was cheaper but was over 2 miles away to pick up the car. Waste of time and pointless service
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Posted 9 years ago
Efficient & Quick pick up / drop off - new clean cars - perfect for holiday rental
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Posted 9 years ago
Quick, Easy, Cheap!
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Posted 9 years ago
The site was easy to use and I got the best price I could find as a young driver seeking an automatic vehicle. On collection of the car, there was an under staffed garage with lots of customers waiting for the lady Donna in Nottingham was very helpful and did her best to serve us all as best she could under all of the stress. My car was great, an automatic with all the latest tech specs I needed and a very smooth drive. I would use this company again
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Posted 9 years ago
Picked up rental car easily in Orlando and even received a free upgrade.
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Posted 9 years ago
Hiring cars is a minefield and 121 helps the process considerably. One of the best aspects is the free cancellation process. Often when the conditions of contract are received from the car supplier it turns out to be not such a good deal so you can cancel and start again. Sounds a bit negative but 121 is a really good support in the process. Above all read the contract and look especially at fuel conditions; and whether the car supplier reserves the excess amount on your card or actually charges the amount and refunds it later!!!!
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Posted 9 years ago
Easy and clearly defined car rental process which meant I was a able to arrange my car rental quickly and without hassle. Even though I was not initially familliar with the rental supplier, there service was very good.
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Posted 9 years ago
Very good Customer Service. I was kept well informed at all times by the company and through email contact as necessary.
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Posted 9 years ago
The price included a zero damage excess (unusual for South Africa), which made the price and hire attractive. It didn't include windscreen or glass damage but that is usually a cheap add-on at the rental desk. The booking stated that this was a hire where you pay for a full tank of fuel upfront and are expected to bring the car back empty, but in fact the process is that they fill the tank on return and bill you for what is used at pump prices - excellent. Both collection and return were efficient, with little delay and the car suited our requirements. On this basis I would recommend First Car Hire.
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Posted 9 years ago
121 Car Hire is rated 4.6 based on 784 reviews