“The booking was easy and clear. THe car was supplied through Budget, and was quite fast to pick up and with the excess insurance bought before hand there were no extra costs. It was a new Nissan, and very nippy and economical.”
“our plane arrived late (midnight) instead of 10pm, and the man at the desk was waiting with the keys in hand, almost, to get us on our way asap.
Service was excellent.”
“Very good service though you have to get a shuttle from the airport to the pick up point rather than pick up in the airport. Having said that it was quick and I was on the road. Got a free upgrade from a compact. The price was very good as I had looked around the area and couldn't find anything cheaper. I will certainly book with them again.”
“Easy to book online and pick-up is trouble-free. Very helpful staff at Zurich pick-up point. Lovely new car. Our only downside was that I had missed on the paperwork that we had a journey ceiling of 800km which we overran by approx 100km so had to pay extra. This was not pointed out at pick-up - but it was my oversight and the car hire firm can't really be blamed for that. It would have been helpful to have it pointed out although it would not have made any difference to our journey.”
“Quick easy website to use with a wide range of vehicles and prices to choose from. Also they offered a cheap alternative to the Companies expensive 0 excess insurance policies.”
“Website easy to use, not sure about Firefly when we found at they were the company we'd chosen. Quite a long wait at the airport to get the car from the Hertz desk, but this can happen, overall though everything ok
Alan”
