“I didn't know I was with europcar until I phoned the customer service,didnt know where to pick the car up. Maybe more info when the confirmation is sent through”
Hi Yvette,
Thank you for taking the time to review our company.
Please be advised that once a booking is confirmed, customers receive a second email containing a link to their rental voucher. All information relating to what supplier your booking has been confirmed with, where to find them at your pick up location and contact details so that customers can get in touch with the supplier directly if required, can be found on your voucher.
If customers are ever unsure of any details, we encourage them to contact our customer support team who will be happy to help.
We hope this helps and that we can welcome your custom again soon.
Kind regards,
121carhire.com
“Car hire went fine at Europcar. Had a few minor problems the first time I hired from them, but they know me now and it was easy. Decent car as well for the chosen spec!”
“Site was fantastic, and helped me to find a car for my holiday to Italy. The supplier wasn't so good as they charged us for insurance despite having purchased it prior to visiting. No fault of 121 though.”
“My car hire experience with 121 went very smoothly. The car was obtained through Advantage car hire in Los Angeles who were very helpful and efficient. In fact, we obtained an upgraded car at no extra cost which suited our purposes very well.”
“Pick up process was around 40 mins - very inefficient and too many questions compared to other car hire providers. Car was very good value for money despite the pick up process”
“Great upgrade. Be helpful to have a map of petrol stations close by but we had sat nav so that wasn't a problem. Otherwise very easy, in terminal and no problems. Easy return too.”
“There were no problems in picking up the car.Giving all my details beforehand made the booking very smooth.
The car was good. Dropping off the car was very easy as some one was there to check the car immediately.
Would book again with 121 car hire”
