“Rented a car in Reykjavik. Usual simple booking process, competitive prices applied. Got a rental from Firefly which in Reykjavik was basically Hertz with no in-terminal service — had to walk the 5 minutes to the rental drop-off/pick-up outside. Fortunately weather was decent. Enjoyed the good customer service, and supportive and reasonable staff that upgraded me to a 4x4 that made my trip to Iceland that much more enjoyable.”
“The service was very good no issues with picking up the car. However I took up the insurance on line only to find the desk said that if we returned the car with the slightest mark on it we would be liable for the full £1,200 excess and said if we took their insurance it would only cost just over £100 excess for any damage caused. We therefore took up their insurance at Eurocar. It seems to me that the information given is very misleading either on your paper work or the desk at the Northern Ireland City Airport. We had no other problem with the car or anything else to do with the hire.. We are assuming that nothing was wrong with the car as we were not asked to check it with anyone on its return. Perhaps that was our fault and we should have insisted as far as were concerned we returned the car in the same condition as we accepted it.”
“East Midlands Airport and Car Hirer is equal to a lot of walking.
The Staff at the coumter and the cabin were fab.
They droped me to th Airport Hotel”
“Booked last minute most reasonable price we could find online friendly efficient staff at DublinAirport thought we were getting a fiesta but actual car was a Seat Fluence really comfortable car perfect for all our needs.... Thank you”
“Very good customer service. The hire car exceeded my expectations & was good value for money. Easy collection and drop off. All you can expect from a first class car-hire company. Thank you”
“Easy pick up nice car reasonable price. Just be aware if you have not used this site before you need TWO PROOFS OF ADDRESS or else you will not be able to pick your car up”
“Easy, cheap and honest - Be careful though and make sure you understand the fuel policy - there is a big difference between full-full or prepurchase (full to empty):
http://www.rentalcars.com/en/magazine/car-hire-guides/fuel-policy-guide/”
