“We we served very quickly (no waiting in long queues), and our questions answered to our satisfaction.
The car was clean and an upgrade, but was a little too large to negotiate the very tight underground car park, comfortably but we had no bumps or scrapes.
It accommodated 3 adults, a toddler and our luggage comfortably.”
“Easy and hassle-free transaction.
Convenient location and hours for collection/return and professional service at very good rates. Will definitively book with you again.”
“It was quick and easy to book. The collection and return was straightforward and the quality of the car was very good - new, low mileage and well presented. Overall it was a pleasing experience rather than a chore.”
“Overall good experience, minibus on time, no problems with pick up/drop off. Excellent value. It was cheaper to hire the car than get a taxi to & from the Airport.”
“I didn't know I was with europcar until I phoned the customer service,didnt know where to pick the car up. Maybe more info when the confirmation is sent through”
Hi Yvette,
Thank you for taking the time to review our company.
Please be advised that once a booking is confirmed, customers receive a second email containing a link to their rental voucher. All information relating to what supplier your booking has been confirmed with, where to find them at your pick up location and contact details so that customers can get in touch with the supplier directly if required, can be found on your voucher.
If customers are ever unsure of any details, we encourage them to contact our customer support team who will be happy to help.
We hope this helps and that we can welcome your custom again soon.
Kind regards,
121carhire.com
“Car hire went fine at Europcar. Had a few minor problems the first time I hired from them, but they know me now and it was easy. Decent car as well for the chosen spec!”
“Site was fantastic, and helped me to find a car for my holiday to Italy. The supplier wasn't so good as they charged us for insurance despite having purchased it prior to visiting. No fault of 121 though.”
“My car hire experience with 121 went very smoothly. The car was obtained through Advantage car hire in Los Angeles who were very helpful and efficient. In fact, we obtained an upgraded car at no extra cost which suited our purposes very well.”
