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121 Car Hire Reviews

4.6 Rating 780 Reviews
1 %
of reviewers recommend 121 Car Hire

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Anonymous
Anonymous  // 01/01/2019
Guys were very helpful- picked me up with minimum fuss and set me off very quick. Good service
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Posted 10 years ago
Great modern car and a so cheap price, the man was waiting at the time I asked at Gda?sk airport with our hire car and the car was clean and well maintained, we dropped the car back off after our hols at the same place with the man at an agreed time, could not fault 1-2-1 or our hire company Autocash
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Posted 10 years ago
the bus pickup at the airport was about 40 minuits in the very cold the info on the hire sheet said it would be every 15 minuits
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Posted 10 years ago
Great car, although it could have done with a more powerful engine, great pick-up and drop-off and a great price. Will definitely book again when I next need to hire a car.
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Posted 10 years ago
I found the staff very helpful and friendly, the whole experience was easy and hasslefree. Very efficient and did the job!
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Posted 10 years ago
Easy collection and drop off at Geneva airport French side. Efficient desk service and snowchains available as requested.
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Posted 10 years ago
Car standard was not brilliant, it had damage all over it and had done 37000 miles, the clutch was slipping , when reported i was told to call the breakdown company instead of eurocar changing the car. 121 booking company was great
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Posted 10 years ago
Great company to use - have used many times and always great service
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Posted 10 years ago
Great service no hidden charges
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Posted 10 years ago
All went well - good comms and smooth transaction.
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Posted 10 years ago
Good price, easy to use website.
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Posted 10 years ago
Toyota Avanza has three rows of seats with a folding third row - great for 4 adults and a ton of luggage. Not very powerful, but adequate in all circumstances. Only negative is not being able to pay the full price up front and as of today (returned from South Africa a couple of days ago) I have only a general idea of the final cost. Vehicle collection was pretty good and a newer car was found as we were renting for 23 days; car return took only a couple of minutes.
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Posted 10 years ago
Great experience! Thanks.
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Posted 10 years ago
So easy through website booking to collection. Just advise others to ensure they read info re fuel return as full tank suits me so deliberately looked for this. Other options include 25% filled etc which means you may lose out if over fill. So check. Very good value.
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Posted 10 years ago
I booked a car on the internet and the US agent is called " Dollar ". Apparently, they were very popular and it was the line of the queue that indicated that they had many potential customers. They had 2 queues, one for returning the cars and one for renting the cars. I would gently suggest that for the renting of the cars, there should be 2 queues so as to provide a better service. One queue for customers that had competed all the necessary procedures on-line and had the relevant documents before going to the counter. This group of customers would normal take no more than 10 minutes to complete the formalities before picking up the car. The other group of customers should be those that would like to rent a car ' on-the-spot ' and they normally take at least 20 minutes on average and many of them took over 30 minutes to complete the necessary formalities! I waited for over 45 minutes before I was served. Alas I felt OK because I went to ' Dollar ' earlier, to make sure that I would NOT be late to pick up the car. I was in fact 1 hour earlier than the agreed pick-up time for the car. It took me 8 minutes to complete the formalities!
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Posted 10 years ago
I booked a car on the internet and the US agent is called " Dollar ". Apparently, they were very popular and it was the line of the queue that indicated that they had many potential customers. They had 2 queues, one for returning the cars and one for renting the cars. I would gently suggest that for the renting of the cars, there should be 2 queues so as to provide a better service. One queue for customers that had competed all the necessary procedures on-line and had the relevant documents before going to the counter. This group of customers would normal take no more than 10 minutes to complete the formalities before picking up the car. The other group of customers should be those that would like to rent a car ' on-the-spot ' and they normally take at least 20 minutes on average and many of them took over 30 minutes to complete the necessary formalities! I waited for over 45 minutes before I was served. Alas I felt OK because I went to ' Dollar ' earlier, to make sure that I would NOT be late to pick up the car. I was in fact 1 hour earlier than the agreed pick-up time for the car. It took me 8 minutes to complete the formalities!
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Posted 10 years ago
Everything was very good but understood the hire was with unlimited mileage when booked but it was limited to 125 per day when I collected. You may need to make it clearer on the website.
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Posted 10 years ago
1 I would have liked to pay at time of booking, this would have helped my personal finances and the saftey of a credit card booking 2 Plus I do object when the agent is dealing with me not to keep ans the B. phone the transaction would have taken half the time. But I suppose it was Brisbane
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Posted 10 years ago
Very easy pick up and drop off, slight confusion on booking screen, whether you are booking on or off airport collection, but once you find the place on the booking process its ok, cheapest car hire I could find.
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Posted 10 years ago
We had forgotten which co. we used last year but it was the same one, Yor car, they are really good
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Posted 10 years ago
121 Car Hire is rated 4.6 based on 780 reviews