Blinds Direct Online Reviews

Name: Blinds Direct Online
Address: Cannon House, Rutland Road, Sheffield, Shetland Islands
Rating: 4.67

4.7 Rating 1,867 Reviews

92 %

of reviewers recommend Blinds Direct Online

Company Reviews

Metrics

Info

4.7

Based on 1,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money - Quick delivery and good quality - easy to follow fitting instructions and the blinds look great -”

Helpful Report

Posted 5 years ago

“I have had an absolute nightmare taking delivery of a blind and then when it finally arrived it is missing key parts!!! I feel like dealing with this blind has become my full time job - shouldn’t ordering a blind online be straightforward?”

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Posted 5 years ago

“Brilliant service, nothing was a problem. The quality was great and the price very reasonable, will be recommending this company.”

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Posted 5 years ago

“Ordered 7 blinds. They were delivered promptly, are superb value for money and all the sizes were spot on. Will definitely order again in future.”

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Posted 6 years ago

“Over the last couple of years I have placed 3 separate orders for a total of 6 Venetian blinds . These have all been delivered promptly , are well made to the exact measurements as required. Very easy to fit, top quality product at a great price. They look great, have proved durable and I would definitely recommend this company”

Helpful Report

Posted 6 years ago

“Ordered blinds from these ppl, 2 of the same size, both was delivered. Put the 1st set up and was fine, put up the second and they fell to pieces! Informed the company, to which they sent out another pair! When I put them up, they was 2 cms to short! They was swinging and didn’t sit on the window sill as the first set! Informed the company, to which their reply was send in pics, which I did! Now there reply was they only do them to a certain measurement! If this was the case, how come the 1st pair are to the exact measurement and this pair is short! Call themselves a made to measure blind company? This is utter rubbish! Don’t buy from these ppl. They are rubbish at what they do, and when they make a mistake they don’t want to know!! Not exactly cheap either! Stay clear and order elsewhere.”

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Posted 6 years ago

“I ordered roller blinds, one large for a bay window ant two smaller identical blinds. They arrived as told and they are now up in our sitting room. Truly beautiful! I recommend this firm. I am a delighted customer! :) Laila Lilleholt.”

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Posted 6 years ago

“A top quality item delivered very quickly.”

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Posted 6 years ago

“Great blinds. Good quality, perfect fit, and competitive price. Would certainly use this company again.”

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Posted 6 years ago

“Ordered 2 blinds...Arrived 2 days early that was great.... Measurements were spot on.....So easy to put up and good quality.... Great colour goes in my lounge perfect.... Great price... Me and my hubby are very happy with our purchase... Thanks regards”

Helpful Report

Posted 6 years ago

“When the blind arrived there was a problem with the rail the blind would not open and close properly. On the 10th of February I phoned them and they said that they would see another one urgently. Dispite many phone calls and emails it as still not arrived. On the last phone conversation I said that I had waited long enough and asked them to collect the blind and issue a refund yet again I have heard nothing from them My advise would be to buy from another company”

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Posted 6 years ago

“Excellent product, just what I needed, quality, easy fitting and perfect measurement, I will be buying more.”

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Posted 6 years ago

“Ordered qty 3 blinds , Quality very good after a couple of little hickups they are all fitted and look really good. I mentioned a couple of hickups but customer service is supurb and I cannot praise them enough for their attention and service. I am about to order two more blinds for the front of the house.”

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Posted 6 years ago

“They refused my return request even though the order arrived very late after the completion of the project!! If you want to buy from them you need to know there return policy not true.”

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Posted 6 years ago

“Very very pleased with the service and quality of the roller blinds that I received great company would highly recommend will be ordering from them defiantly again”

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Posted 6 years ago

“This is by far the worst company I could ever imagine purchasing products from. Our blinds were left outside in the rain without any notification that they were at our property. All the packaging was damaged and our wooden blinds were wet. After using the online guide from blinds direct the blinds didn’t fit and were too short for our windows. One in particular was over 2 cm too short meaning it just fell out of its bracket. When going back to customer service to resolve this matter they took days to respond in between emails. They have now asked me to pay the difference and shipping even though I paid the £10 for adjustment. Horrendous!”

Helpful Report

Posted 6 years ago

“This is by far the worst company I could ever imagine purchasing products from. We made an order for one blind initially which took over 6 weeks to arrive and with no valid reason for this. I stupidly gave the company the benefit of doubt as they were competitive in their pricing. However, there is a very good reason for this! This is what happened to us. Our blinds were left outside in the rain without any notification that they were at our property. All the packaging was damaged and our wooden blinds were wet. One of our blinds is broke as the materials used are very flimsy. Also, after using the online guide from blinds direct the blinds didn’t fit and were too short for our windows. One in particular was over 2 cm too short meaning it just fell out of its bracket. When going back to customer service to resolve this matter they took days to respond to emails. The emails went backwards and forwards. They have now asked me to pay the difference and shipping even though I paid the £10 for free adjustment. Overall it has been a horrendous experience and the blinds don’t look good!”

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Posted 6 years ago

“I ordered a roller blind for the kitchen. Very good quality and a perfect fit. Would have no hesitation in ordering from them again and recommending them. Quick delivery too.”

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Posted 6 years ago

“I purchased two standard Venetian blinds at a very reasonable price and they look fab ! Very pleased 😊”

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Posted 6 years ago

“I’ve just installed my wooden blinds and they look amazing. I would definitely recommend Blinds Direct. The quality is very good and a very reasonable price. I ordered 3 samples which arrived in 2 days and the blinds arrived within 6 days. I even had to contthem as I had made a mistake on the order. The customer service was brilliant.”

Helpful Report

Posted 6 years ago

Blinds Direct Online is rated 4.7 based on 1,867 reviews