Blinds Direct Online Reviews

Name: Blinds Direct Online
Address: Cannon House, Rutland Road, Sheffield, Shetland Islands
Rating: 4.67

4.7 Rating 1,864 Reviews

92 %

of reviewers recommend Blinds Direct Online

Company Reviews

Metrics

Info

4.7

Based on 1,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

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Blinds Direct Online 5 star review on 2nd April 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and quick delivery just as ordered will be useing again”

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Posted 2 years ago

“The website is first class and ordering was simple, even for a septuagenarian, and the colours appear very accurately. Thrilled with the actual Blind and would recommend to anyone and everyone.”

Blinds Direct Online 5 star review on 2nd November 2022

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Posted 2 years ago

“Good quality product and speedy delivery.”

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Posted 2 years ago

“We received a blind with a faulty slat adjustment mechanism. When I sent an email to your Customer Service Department they responded in 9 minutes saying that a replacement part would be sent straight away and to ring if I had trouble fitting it. Two replacements arrived the next day and I have fitted them, and now have a working blind. Thank you for your excellent service.”

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Posted 2 years ago

“Have a query on my received order and have repeatedly phoned but no response to all my attempts. Have since emailed and yet again no response. Completely dissatisfied with customer services or the complete lack of customer services once goods ordered and paid for”

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Posted 2 years ago

Hi Thank you for your review. Apologies you haven't been able to get in touch with anyone and you are having issues. We don't appear to have any correspondence from you to our support@blindsdirectonline.co.uk email address but I will email you now so we can help to resolve any issues you are having. Once again apologies Kind regards James

Posted 2 years ago

“Lovely blinds. Fast delivery too. 2nd time buying from this company and can’t fault them.”

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Posted 2 years ago

“Great looking blinds and a good price. Very easy to fit although more hints on where to position the fixings would’ve helped. Even so very happy – will buy again when needed.”

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Posted 2 years ago

“quick delivery perfect fit whats more to say”

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Posted 2 years ago

“Lovely blinds fit perfectly”

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Posted 2 years ago

“Very happy with the quality and service. Prompt delivery and great after sales service.”

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Posted 2 years ago

“BLINDS DIRECT ‘PERFECT FIT’ BLINDS - WORK A TREAT, LOOK GREAT - JUST THE JOB! Ordered six ‘Perfect Fit’ blinds to suit 2x French doors, 2x small side opening windows and 2 x long narrow windows (at 175x56). All arrived separately shrink wrapped in one box. Followed instructions & video on the Blinds Direct website - quick and easy to follow and put together and then fit to each window. Easy peasy!”

Blinds Direct Online 5 star review on 31st October 2022

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Posted 2 years ago

“Ordered & paid for blind Then received email discontinued I went on line to check order & tried to order again which I was able to do !!! If a product is out of stock / discontinued then should be taken off ASAP”

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Posted 2 years ago

Hi Thank you for your review. Please check the company you have ordered from as we don't seem to have any correspondence with yourself. We don't have any items on our site that are currently out of stock and the sample you have ordered could be converted it an order and delivered in 4 working days. Please contact us at support@blindsdirectonline.co.uk for further assistance. Kind regards Support

Posted 2 years ago

“Excellent service really pleased with my purchase good quality fitted perfectly thankyou”

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Posted 2 years ago

“Excellent service and great quality at a cheap price”

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Posted 2 years ago

“I was nervous buying from the site as I’ve never heard of it and there weren’t many reviews. I had nothing to worry about! We ordered 4 door French patio blinds. They fit perfectly and with a bit of manoeuvring we fixed them in quite easily. They also cost at least £80 less than some of the leading blinds websites that we had got quotes from. Highly recommend.”

Blinds Direct Online 5 star review on 27th October 2022

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Posted 2 years ago

“Easy order, good delivery, quick fit, look good.”

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Posted 2 years ago

“exactly the right size and quality. prompt delivery, I am very pleased.”

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Posted 2 years ago

“Previously ordered from here before, so knew I would get a match for a new window blind we were wanting. Only negative was that the vertical slats delivered were not the right colour on delivery. Labeled up correctly, but not the product ordered. Emailed there customer service department with a picture and they were extremely quick to remidy the situation, with the correct blinds received a few days later. If I was to be ultra picky, I would suggest that they chose a different delivery company (DX) as on each occasion the boxes were extremely battered, thankfully the products were not damaged.”

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Posted 2 years ago

“These blinds really are the perfect fit. Very quick delivery too. Thank you”

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Posted 2 years ago

“Excellent quality product and service provided is exceptional.”

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Posted 2 years ago

Blinds Direct Online is rated 4.7 based on 1,864 reviews