Blinds Direct Online Reviews

Name: Blinds Direct Online
Address: Cannon House, Rutland Road, Sheffield, Shetland Islands
Rating: 4.67

4.7 Rating 1,865 Reviews

92 %

of reviewers recommend Blinds Direct Online

Company Reviews

Metrics

Info

4.7

Based on 1,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery.”

Helpful Report

Posted 5 years ago

Hi Thank you so much for your kind review. We pride ourselves on our service in all areas of production including our delivery and customer service so we are grateful for your kind comments. Take care and stay safe at this time. - The BlindsCo Team

Posted 5 years ago

“I ordered the wrong blind because the difference between blind styles wasn't spelled out online before ordering. I've ordered one that hangs down from a horizontal (with a top fixing) as opposed to a blind that fixes against a surface. I can't hang it because the quality of the top wall above my window is not good enough to screw into, it's got hollow patches. Also the whole blind wasn't depicted in the photo - it didn't show the top (metal strip) of blind - which is gold metal, I find it really ugly. The colour of the blind isn't accurate to the picture, it's a shady gold colour as opposed to a more neutral pale wood colour. All in all a waste of £90. I can't use this pair of blinds now and have no idea what to do with it. You need to be much clearer on your website BEFORE people order.”

Helpful Report

Posted 5 years ago

Hi Caterina Please accept my apologies in regards to the issues you have come across with your blind. All products we sell are accurately photographed or digitally represented on the website, however computer styles, settings and graphics cards, may affect the display of the image and therefore we cannot guarantee they won’t appear different to the exact colour. Fabric samples are offered free of charge before ordering the product, to show to true colour and quality of the material, which is strongly recommended. We send samples the same day as requested so in most cases they will arrive the very next day. Our suppliers dictate the match between the slat and the top/bottom bar and is represented on their recommendation. Our brackets are universal brackets so you can top fix or face fix them and this is clearly displayed on our website. Again, I do sincerely apologise that you have had such a negative experience with your blinds and we do try to place the relevant information where our customers will see it most. -Take Care and Stay Safe The BlindsCo Team

Posted 5 years ago

“Have now bought 4 sets of blinds for BlindCo and all have fitted perfectly with no problem and the quality is excellent”

Helpful Report

Posted 5 years ago

Hi Thank you so much for a great review. We do like to pride ourselves on the quality of our blinds and we are so glad that you agree. Thank you so much for ordering with us and we do hope to hear from you again in the not so distant future. Take care and stay safe. - The BlindsCo Team

Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“I was very annoyed that the four screws that were needed to fix the two brackets to the wall, were not included. How penny pinching was my first thought followed by, where else can I get my blinds in future. I mean, how much would four screws cost, when bought in bulk.”

Helpful Report

Posted 5 years ago

Hi Mark We do not send out screws for any of our blinds. This is purely because we have no idea of the surface you are installing the blind on or the screw type that you would need. We do state on our website under each item that screws are not included so i do apologise if you missed it. If there is anything else i can help you with please do not hesitate to contact us at support@blindsdirectonline.co.uk, we would be more than happy to help. -The BlindsCo Team

Posted 5 years ago

“I was Happy with the service”

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Posted 5 years ago

The Matthew Thank you so much for such a great review. If there is anything more that we can help you with please do not hesitate to email us at support@blindsdirectonline.co.uk -The BlindsCo Team

Posted 5 years ago

“I've bought a few of these blinds now and they've been perfect every time. They are great quality and the operation of the aluminium venetian blinds is smooth and light compared to my old chunky pvc blinds. Very pleased indeed!”

Helpful Report

Posted 5 years ago

Hi Thank you so much for such a great review and your kinds comments. The quality of our products is so important to us so thank you for commenting about your experience with us. -The BlindsCo Team

Posted 5 years ago

“Was a bit spectacle being an online company but was really happy with our perfect fit Venetians.”

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Posted 5 years ago

Hi Thank you so much for such a great review. Many are quite sceptical of online purchasing, especially with a product such as this. We have a great customer support team that are there for our customers and are dedicated to creating a positive customer experience throughout the process. We offer a great deal of support to ensure that you get the best end result. It is great to see that you are so happy. Thank you again and enjoy. -The BlindsCo Team

Posted 5 years ago

“Good quick delivery - would have liked to been able to specify which side the blind pull was situated on though. Otherwise great product”

Helpful Report

Posted 5 years ago

Hi Abigail Thank you for such a great review. Our website does give our customers the option to choose which side their controls sit on each of our products so i am so sorry you missed it. As you purchased a roller it is relatively easy to swap the control side and we would be happy to talk you through it. If you would like to do this just give us a call on 0333 253 1780, we would be more than happy to help. -The BlindsCo Team

Posted 5 years ago

“Great price Great Service would recommend to anyone !!!”

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Posted 5 years ago

Hi Roger Thank you for leaving us such a kind review. The experience our customers receive is of paramount importance to us so to have a review like this is great. Thank you again and we hope to hear from you again. -The BlindsCo Team

Posted 5 years ago

“Blinds arrived, perfect length and condition. Will purchase again.”

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Posted 5 years ago

Hi Thank you for such a great review. We are so glad to see you are happy with our service and we look forward to assisting you again in the future. - The BlindsCo Team

Posted 5 years ago

“Great service and blinds just as we wanted”

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Posted 5 years ago

Hi Thank you for taking the time to leave us such a kind review. As a company we pride ourselves on our customer support/ service and the quality of our product. I'm so glad that you are happy with your purchase and our service. We hope to see you again in the future. -The BlindsCo Team

Posted 5 years ago

“Good quality. Easy to fit. Shame that the Installation instructions were not included. Had to Download from the web site. No 'screws' included - understandable given the plethora of options”

Helpful Report

Posted 5 years ago

Hi There Thank you so much for such a great review. We don't usually send out instructions as they are available on our website and we don't send screw for our blinds, simply because the risk of sending the wrong screws for the job is so high as we have no idea of the surface you are installing the blinds on to. Thank you again for ordering with us and we hope to hear from you again in the future. -The BlindsCo Team

Posted 5 years ago

“These blinds are real good I bought them for my art studio the quality of them is great and they are so very easy to fit. I was so pleased that I chose Blinds Co Ltd and I would definitely recommend them to friends and family. Very pleased indeed! David.”

Helpful Report

Posted 5 years ago

Hi David Thank you so much for such a kind review. We would love to see our blinds in your studio! Thank you again for ordering with us and we hope to hear from you again in the future. - The BlindsCo Team

Posted 5 years ago

“100% spot on”

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Posted 5 years ago

Hi Kevin Thank you so much for your kind review. Enjoy your new blinds and we hope you see you again soon -The BlindsCo Team

Posted 5 years ago

“Great service and quality”

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Posted 5 years ago

Hi Thank you so much for such a great review and comments. We take great pride in our customer service skills and the quality of our blinds. Thank you again -The BlindsCo Team

Posted 5 years ago

“Lovely blinds, will order some more for other rooms soon.”

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Posted 5 years ago

Hi Elaine Thank you for such a lovely review and thank you for highlighting the quality of the blinds. We look forward to hearing from you again. -The BlindsCo Team

Posted 5 years ago

“Excellent quality blinds, delivered very fast and no problems. They first perfectly with the measurements I'd taken using their simple guide. I would highly recommend and would definitely use them again personally.”

Helpful Report

Posted 5 years ago

Hi Thank you so much for such a great review. Enjoy your blinds and we hope to see you again soon. Thank you, - The BlindsCo Team

Posted 5 years ago

“No complaints blinds delivered very quickly and good quality”

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Posted 5 years ago

Hi Thank you so much for you great review. We are glad that you are happy with the service we provided and our product. We hope to see you again soon -The BlindsCo Team

Posted 5 years ago

“Amazing....had difficulty fitting the blinds and customer services could not have done more to help. Especially wish to thank Amy who went above and beyond. 5 star service and blinds are lovely.”

Helpful Report

Posted 5 years ago

Hi Norma Thank you so much for such a wonderful review. Our customer support team are on hand to help with any enquiries, either via phone or email. We hope to see you again soon The BlindsCo Team

Posted 5 years ago

Blinds Direct Online is rated 4.7 based on 1,865 reviews