WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.71

4.7 Rating 3,722 Reviews

94 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products at sensible prices with quick and efficient delivery”

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Posted 3 days ago

“Good products. Ordered, delivered, no problems.”

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Posted 5 days ago

“After 5 days of no information re delivery I sent an email which was ignored. a After 8 days my phone calls went unanswered, as was my subsequent email. The product arrived after 10 days.”

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Posted 5 days ago

Hi there, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 4 days ago

“It is exactly what I wanted that local garden centres cannot supply. Ideal for people with bigger gardens. The home delivery is a plus.”

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Posted 5 days ago

“Well if I had it delivered I would be able to try it and give u the feed back .the parcel force delivery driver took the parcel back after no one was here and didn't even leave a card in letter box”

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Posted 5 days ago

Hi Derek, Sorry to hear this! A member of our team has tried to get in touch, could you let us know of a good time to call please? We'd love to have this rectified for you. I hope this helps. ProGreen

Posted 3 days ago

“I had to chase order at least 2 times I ordered on 13/03/26 i was told in e mail and in person its on its way I will be sent an e mail regarding delivery I chased again 20/03/26 to be told delivey attemted that morning at 08.41 as I had not recieved an e mail I was not expecting delivery I was told they will attemt to redeliver usualy if morning delivery it would be same. Monday 23rd it arrived just after 1pm again no email confirmation but I stayed in as for a week I had 1 ton of top soil on drive awaiting seed POOR communication for a pound more Amazon deliver in 2 days”

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Posted 6 days ago

Hi Dave, Our sincere apologies you felt this was delayed, this looks to have been attempted on 19th March - which was the 4th working day since your order. Unfortunately it does look as if our courier then didn't attempt delivery the next day, and it was subsequently delivered the next working day. I will most definitely have this raised for you, certainly from a perspective of not receiving any tracking info - this should go out as standard, so please accept our apologies if this wasn't the case this time. I hope this helps. ProGreen

Posted 4 days ago

“Nothing at all wrong with product but order tracking can be improved .. the link provided for a tracking service was cumbersome and unsuccessful. I had no idea that delivery was being made from this link. I needed to call main office to find out delivery day ( but no estimated time of delivery could be given)”

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Posted 6 days ago

“Service was good delivery unbelievabley bad.”

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Posted 6 days ago

Hi Geoffrey, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 6 days ago

“Product eventually arrived after having to chase them up for delivery details and updates. 10 days from order to delivery was poor in my opinion considering the postage charge. Not used item yet so can’t comment on quality but doubt I would rush to re order due to poor communication.”

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Posted 6 days ago

Hi Andrew, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. Similarly this caused an influx of emails among other avenues of contact (understandably!). This then in turn led to a delay in our response times. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps, we really do appreciate your feedback! Kind regards, ProGreen

Posted 6 days ago

“Bad delivery service”

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Posted 6 days ago

Hi Donna, Thank you for your feedback, I can see that one of your 2 parcels experienced a delay in transit. Please accept our sincere apologies for the inevitable inconvenience this will have caused - please be assured that this is not the standard of service we aim to provide and have actioned with our courier accordingly. I'm pleased to see that both parcels have now been delivered. Kind regards, ProGreen

Posted 6 days ago

“Logging on is a faff. Delivery could be quicker. I had to phone our treasurer to agree card payment after the order was made. So it took quite a long time to make a simple purchase. I understand the need for security, but this was a pain in the perverbial. You did not give a delivery date. I did not understand how to log on to the tracking ap. I delivery by post office one by parcel force 4 days later.”

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Posted 1 week ago

“Delivery estimated at 3-5 working days when purchased product online. Took at least seven working days to arrive. My email asking for an update on order progress was ignored.”

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Posted 1 week ago

Hi David, At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused. I hope this helps. Kind regards, ProGreen

Posted 6 days ago

“Spread the militaries killer where needed and within a couple days could see the difference.”

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Posted 1 week ago

“Found the site had a comprehensive range of products available at good prices. A little slow in getting my order despatched however.”

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Posted 1 week ago

“Still waiting for my order, emailed and had no reply, just not good enough poor service, was recommend progreen by a friend as i have a large gardening business and was trying it out to see if i would us it in the furtue but im still waiting for my order..”

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Posted 1 week ago

Hi Ryan, Our sincere apologies for the delay on this one, I believe a member of the team has tried to get in touch, could you let us know a good time to contact you please as we'd love to have this rectified for you. At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame. I hope this helps, we look forward to speaking with you soon. Kind regards, ProGreen

Posted 1 week ago

“I need my orders fast as i buy as and when i need things for my customers, i thought i would try Pro Green for some Eco plugs, But i didnt hear anything for 6 days, i eventually emailed them on a Thursday as i needed the plugs for Mondays job, They did apologise and sent out for next day to my relief.”

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Posted 1 week ago

Hi there, Sorry to hear this! Pleased to hear a member of the team had this rectified promptly for you. Please note, our peak-season does unfortunately see small inevitable delays in comparison to our quieter times either side of the season, we'd be more than happy to have these deliveries prioritized for you in future, please do just opt for Express AM on checkout during our busy period. I hope this helps, thanks again for your feedback. ProGreen

Posted 1 week ago

“The wildflower seed envelope was not sealed properly and I lost the majority of my seeds in and outside the box that my grass seed was in. I wrote to them three times but they unfortunately ignored me. Everything else was good though.”

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Posted 1 week ago

Hi Chris, Our sincere apologies for the delay on getting back to you on this one - i believe a member of the team has been in touch to arrange a solution the for this loss of product for you. Would you mind giving us a call back to discuss the best option here please? I hope this helps. Kind regards, ProGreen

Posted 1 week ago

“Bit early to tell, only laid it yesterday. Was a slight issue with order/delivery but quickly resolved (ordered on the 3rd, delivered on the 12th). Ask me again in 4-6 weeks.”

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Posted 1 week ago

Hi Nick, Apologies for the delay on this one, looking into this for you - this seems to have been sat with the courier for longer than expected also. Pleased to hear it's now made it to you. We're super confident in our very popular Shade & Drought seed, so we just know that amazing results are imminent! Happy sowing! Kind regards, ProGreen

Posted 1 week ago

“This request is laughable as I've never had any dealings with Weed Control Solutions. I purchased a fertlizier spreader from you on 2 March and attempting too find out a delivery date was impossible on-line. The "Shop" app is total rubbish, gives no information and tried to con me into other products/services which I had no interest in. I eventually managed to contact someone by phone, this was a very pleasant experience with a friendly operative who gave me a delivery date - why couldn't this be done on-line? Following delivery, to a neighbour's house 1/4 mile away (noy your fault but worth checking your couriers) I found when assembling the spreader that oner wheel had a flat tyre, the inner tube had burst, meaning anothher phone call which again was excellent anmd a new wheel was despatched and arrived very quickly. I don't know whho delivered it but presume a courier, wasn't "damaged" but "faulty" would be a better description.”

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Posted 2 weeks ago

Hi Henry, Apologies for the confusion, ProGreen Weed Control Solutions is just our company name, whilst I appreciate not all of our range falls under 'weed control' it's large part of what we do! Please be assured that we have no part in the 'Shop' option at checkout, this is purely a payment option available to customers, should they wish to use it. Apologies if this wasn't clear. Regards the incorrect delivery address, totally understand the frustration here and I'll be sure to have this raised with the courier for you. We're really happy to read that your experiences with the team were pleasant, but offer our sincere apologies for the reasons behind you having to reach out in the first place. I hope this helps. Kind regards, ProGreen

Posted 1 week ago

“Disapointed! My order was shown as being in stock and despite paying for express next day delivery and placing the order before 1pm it wasn't delivered the next day. The reason given for the delay, was a failure to collect an entire pallet of orders by the courier, which I find very hard to believe.”

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Posted 2 weeks ago

Hi there, We're terribly sorry for the delay on this one. However, please be assured that the 10th of March saw us in excess of 3+ pallets remaining due to a courier collection failure. I would expect that this may unfortunately have included your shipment. Unfortunately, unforeseen circumstances take place in various scenario's. Whilst i fully appreciate the frustration a delay will inevitably have caused, the explanation provided by our courier was a vehicle breakdown - given our collections take place within the last hour of the day, the time wasn't available to have a replacement collection arranged, something entirely out of our control. I hope this helps shed some light on the situation for you and offer some reassurance in the sincerity of our teams explanation. Kind regards, ProGreen

Posted 1 week ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,722 reviews