Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.80

4.8 Rating 627 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 627 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

Write Your review

Tell us how Cruise Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the staff at what used to be the Barrow in Furness office including Bethany, Laura and Jamie are so friendly and helpful. I cannot praise them enough in the way they go above and beyond to meet all my requests. I would recommend Cruise Direct to anyone ,and I have.”

Helpful Report

Posted 1 day ago

“Bethany was very helpful, and knowledgeable about the cruise I booked. Delighted we’ve booked and looking forwards to our cruise. Thank you”

Helpful Report

Posted 4 days ago

“Great company to book a cruise through — they make the process so easy. Delighted always with the service they offer me. Friendly, knowledgeable staff who have cruised themselves so can give helpful insights. They have access to excellent discounts. Nicki has been the latest person to help me and she has been superb. Well done.”

Helpful Report

Posted 1 week ago

“I have now booked 3 cruises with Cruise Direct and am very pleased with the service they have provided, along with competitive pricing. Particular praise for Bethany for her helpfulness and efficiency.”

Helpful Report

Posted 1 week ago

“Great service and communication from Bethany in helping us book our anniversary cruise. Everything was asked for was dealt with ease. Thank you very much”

Helpful Report

Posted 2 weeks ago

“Beth and Jamie were both very very helpful and quick to respond.”

Helpful Report

Posted 3 weeks ago

“Nethany was super helpful”

Helpful Report

Posted 3 weeks ago

“Bethany has been so fast and efficient in finding the right cruise for us. Very bright and cheerful in her approach and quick to respond when I phoned back for further details. Will definitely use her for our future cruise bookings.”

Helpful Report

Posted 1 month ago

“All good. Bethany took the time to produce good options, and covered the various issues professionally.”

Helpful Report

Posted 1 month ago

“Bethany at Cruise Direct is so patient, especially with me asking lots of questions and lots of emails going back and forth. This is the 2nd time I have used Cruise Direct and would highly recommend them. Bethany, keep up the great work.😊😊😊😊😊”

Helpful Report

Posted 1 month ago

“Zoe was amazing at helping us to find the perfect cruise, she went above and beyond to make sure it was the best deal and holiday for us as a family of 4 and what we wanted to have. We can't wait to go and see the Northern Lights during the Easter holidays whilst relaxing on our first cruise. Thank you Zoe.”

Helpful Report

Posted 1 month ago

“Another cruise booked via Cruise Direct, with Zoe. We book Disney Cruise, and Zoe always goes over and above to help get our cruise booked.”

Helpful Report

Posted 1 month ago

“Agent was Zoe Swift, handled our request to arrange a Cruise to Spain on P&O very quickly and professionally. No complaints here, and would be happy to recommend to others.”

Helpful Report

Posted 1 month ago

“Bethany assisted us with the booking and was extremely helpful. She explained everything we needed to know. Thank you Bethany for making our booking so easily and efficiently.”

Helpful Report

Posted 1 month ago

“Been using Nicki Rawlins at Cruise Direct for several years, never any issues and gets things done just as i ask. Always a pleasure to deal with and is now my first point of contact if i am making travel plans”

Helpful Report

Posted 1 month ago

“Omg the best customer service ever Nicki was very patient and understood all my queries nothing was too much trouble and the answers where quick and extremely clear - if you are looking for a great service look no further truly amazing can’t recommend highly enough”

Helpful Report

Posted 1 month ago

“Bethany showed excellent customer service and she was the main reason we came back to book another Princess cruise”

Helpful Report

Posted 1 month ago

“This os second time using cruise direct. Nicky provided quote quickly and saved me a few hundred pound. Definatley cheaper than going direct with TUI. Would use again without doubt”

Helpful Report

Posted 1 month ago

“Nikki was fantastic booking a cruise for me and my husband and friends my friends didn’t get email as it was the wrong email but soon sorted now to look forward to the cruise fantastic price”

Helpful Report

Posted 1 month ago

“Zoe swift 10/10 very helpful”

Helpful Report

Posted 2 months ago

Cruise Direct is rated 4.8 based on 627 reviews