facetheory Reviews

Name: facetheory
Address: 145-147 St John Street, London
Rating: 4.71

4.7 Rating 36,392 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 36,392 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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facetheory 5 star review on 29th April 2024

Victoria Navarro

facetheory 5 star review on 24th April 2024

Mrs S McNab

facetheory 5 star review on 18th April 2024

Esther Farat

facetheory 5 star review on 5th April 2024

Rachel Youds

facetheory 5 star review on 28th March 2024

Danijela Culi

1904

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

facetheory 5 star review on 27th March 2022

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Posted 2 years ago

“Prodotti validi che lasciano la pelle super idratata inoltre hanno una profumazione davvero gradevole. Ottimo rapporto qualità- prezzo.”

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Posted 4 hours ago

“Great products with affordable prices! I love their retinol and vitamin c! Cleansers are my number 1!”

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Posted 9 hours ago

“Products work great, customer service is very efficient and helpful. I ordered a foundation in the wrong shade and they sent me a replacement immediately after I contacted them.”

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Posted 14 hours ago

“The cream is good and I have seen different since using the it”

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Posted 14 hours ago

“Very satisfied about this company and their products. I keep coming back.”

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Posted 15 hours ago

“Love these products. Great for my skin.”

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Posted 16 hours ago

“Très bon service client, j'ai pas encore testé les produits mais l'odeur est plutôt pas mal.”

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Posted 17 hours ago

“Produit conforme à l description.”

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Posted 17 hours ago

“Lovely products great for m skin thank you the cleansers are amazing”

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Posted 18 hours ago

“Love face theory. Products are great & customer service is excellent. Would recommend”

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Posted 18 hours ago

“I've been trying Face Theory for awhile now, and all the products are really good. I love the Supergel Moisturizer Pro. It's the best gel moisturizer I have used to date. It's the only one I trust on my face during the day.”

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Posted 23 hours ago

“La quantité de la crème corps est insuffisante”

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Posted 1 day ago

“De producten zijn supergoed Maar de verzending alsook de communicatie is heel slecht. Als ik jullie een mail stuur wordt er gewoonweg niet op gereageerd alsook de verzending duurt steeds erg lang. Moest ik deze producten ergens kunnen kopen, dan deed ik dat ook. Dus niet zo tevreden. Ook de korting die ik vroeg had ik niet gekregen omdat er geen reactie was op mijn mail. Mijn bestelling ook nog niet ontvangen!”

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Posted 2 days ago

Hoi Annelies, Het spijt mij te horen dat u uw bestelling niet heeft ontvangen. Het is altijd een prioriteit om onze klanten een naadloze ervaring te bieden, en het spijt ons dat we hierin tekort zijn geschoten. Ik heb contact opgenomen met ons klantenserviceteam en helaas is er geen recente e-mail in hun inbox van u. Alle e-mails die wij ontvangen, worden tijdens kantooruren binnen 4 uur beantwoord. Als ik naar de tracking kijk, zie ik dat Colis Prive heeft geprobeerd uw bestelling op 02/05/2024 te bezorgen en dat ze nu aanvullende informatie nodig hebben om de levering uit te voeren. Volg de trackinglink om deze in te dienen; U kunt ook een e-mail sturen naar ons klantenserviceteam op help@facetheory.com als u hierbij hulp nodig heeft. Facetheory Team

Posted 20 hours ago

“Very good products and fast delivery.”

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Posted 2 days ago

“Very good company and products that I have purchased. Always work…”

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Posted 2 days ago

“I was unsure wether to try face theory products as they all seem to promise the earth and nothing works, I’m 40 and suffer from acne/ blackheads nothing in the past has helped, feeling miserable I thought ‘why not’, BEST move I’ve ever made 100% happy with the products and results I didn’t purge upon changing brands and just feel amazing!! If your unsure like I was go for it, you won’t look back!!”

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Posted 2 days ago

“I was waiting for so long to the restock of this amazing product! It’s amazing! Leaves my skin soft and clear! I have sensitive and mixed skin and sometimes gets too oily or too dry or it tends to prone so since I found this 2 yrs ago I’ve been using it on my face and chest and immediately you see and feel the difference! Thanks Facetheory for bring this back!”

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Posted 2 days ago

“Goes on easily and smoothly, don't need much. Positive impact in the short time using”

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Posted 2 days ago

“Super produits. Très heureuse comme d'habitude avec mon achat. La derniere fois problem avec livraison (compensation recu) mais cette fois parfait. N’hésitez plus, achetez Facetheory.”

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Posted 2 days ago

“Very happy with my face serum”

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Posted 3 days ago

facetheory is rated 4.7 based on 36,392 reviews