HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 427 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 427 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super responsive. Super helpful. Super results! Highly recommended”

Helpful Report

Posted 10 hours ago

“We decided to use Homesnag due to their excellent reviews, and we were not disappointed. Brilliant in-depth service offered, we are really pleased with how thorough the report is and how many obscure issues were found. Daniel was friendly and was in and out in under 3 hours. We had the results sent out to us after two working day. We couldn’t be more thrilled with how painless and efficient the process was. 11/10 recommend!”

Helpful Report

Posted 1 day ago

“Don’t hesitate, just book Homesnag! I’ve just had a survey on my new home and the service was impeccable. From initial call to Naomi on the customer service desk to ask questions what was the right survey for my circumstances and she couldn’t have been more helpful. Then on the day of the survey, Marius visited the house, a very thorough survey and such a polite and professional manner. Fully recommend Homesnag, they should be proud of the service they offer”

Helpful Report

Posted 1 day ago

“Lee was really thorough and professional. The housing developer agreed to rectify all of the snags that were included in the report so couldn’t be happier!”

Helpful Report

Posted 1 day ago

“Marius was very efficient and thorough, the report arrived very quick too”

Helpful Report

Posted 1 day ago

“Professional and experienced survey with efficient performance. Very impressive. Will refer this service to my friends.”

Helpful Report

Posted 1 week ago

“Very happy with the new build snagging survey post completion. The report is very thorough, and is clearly laid out with photographs to aid identification of the specific issues. Would highly recommend.”

Helpful Report

Posted 1 week ago

“Looked at things I would not have thought of, and discovered snags that I would never have found.”

Helpful Report

Posted 1 week ago

“Well worth the money! They do a great job!”

Helpful Report

Posted 1 week ago

“Daniel visited our home and was very lovely, polite and helpful. Thankfully we didn’t have too many issues but I definitely feel it was worthwhile as it has given us the reassurance we needed! Would recommend!”

Helpful Report

Posted 2 weeks ago

“Very efficient booking system and user friendly website. Helpful staff when I needed to rearrange my booking. The Surveyor was careful and thorough in his inspection and my report arrived a few days later.”

Helpful Report

Posted 3 weeks ago

“Very thoughtful review of the external and internal of the house. Things I'd have never noticed that were quite important”

Helpful Report

Posted 3 weeks ago

“Lee was a really nice guy who talked me through all the different bits as he went. It was obvious that he had a wealth of knowledge in the building industry and he picked up on plenty that we would have never noticed ourselves. The report was clearly written, indexed and ideal to keep a tabs on what/when/how the builders remedy the issues. Thanks, Lee and thank you homesnag!”

Helpful Report

Posted 3 weeks ago

“Wonderful team of people. Professional and considerate on all levels. Impressed with items highlighted for snagging. Only wished you had been called in sooner. Totally recommend the organisation.”

Helpful Report

Posted 1 month ago

“Lee demonstrates his profession to report valuable findings and identify “significant” areas need to be rectified, also came up with a detailed report in a presentable checklist for developer to work on accordingly. I have recommended our neighbors to use their service.”

Helpful Report

Posted 2 months ago

“Very polite and very thorough,would recommend any one buying a new build to have one”

Helpful Report

Posted 2 months ago

“I used HomeSnag for the initial snag of my house to help with the seven day inspection checklist. Their report identified over 300 issues which I was able to provide my builder with. They found items I would never have found, including many that were critical. They provided a detailed report, complete with photos of the items, and where appropriate, references to the relevant NHBC standards. Alex, who conducted the inspection also went the extra mile by providing clarifications by email where I couldn’t understand technical details and the builder was being difficult. Naomi & Dina in the office were also very patient with me having to keep postponing the recommended re-snag due to delays by the builder.”

Helpful Report

Posted 2 months ago

“Both Naomi who assisted with my booking and Harrison who carried out the survey were really helpful and efficient. I was unsure on the difference between the surveys which Naomi took me through and Harrison turned around a detailed PCI report super quickly.”

Helpful Report

Posted 4 months ago

“Really impressed with both the detail of the PCI report, the speed in which I received it, and importantly the easy accessibility of the surveyor to clarity any points raised, completely recommended”

Helpful Report

Posted 5 months ago

“I had to move the appointment on 3 occasions due to the house not being ready, and it was done with no fuss whatsoever by Dina. Frazer the inspector had produced a very extensive report, and most of the snags I would never have spotted. Would highly recommend.”

Helpful Report

Posted 5 months ago

HomeSnag is rated 4.9 based on 427 reviews