Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,937 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 22nd October 2026

927

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items are dispatched and delivered very quickly, even when I don't opt for next day delivery. Ironically, once I did go with next day delivery it wasn't the next day, but that's fine. The prices are competitive and the website is easy to use. Keep returning to Zatu Games.”

Helpful Report

Posted 11 months ago

“Games always come well packed, neat and ready for gifting if that's the intention.”

Helpful Report

Posted 11 months ago

“Always reliable. Even had a pre order turn up over a year after ordering when stock become available again.”

Helpful Report

Posted 11 months ago

“Swift delivery. Good value.”

Helpful Report

Posted 11 months ago

“The worst experience anybody can have with a company they’re the absolute worst company ever I never received my Yugioh cards through the mail contacted them to help out once they said they would contact royal mail I already knew I was gonna get done over.. I’m still out 146£ I would recommend never buying from them literally toook my money and ran at this point..”

Helpful Report

Posted 11 months ago

Hi there, Thank you for taking the time to share your experience, and we’re really sorry for the disappointment and inconvenience this situation has caused. We’ve looked into your order, and we can see that you first got in touch with us about the missing parcel on 03/11/2025. Our team opened an investigation with Royal Mail on 04/11/2025, which can take up to 14 days to complete. Once the investigation confirmed on 19/11/2025 that the parcel had unfortunately been lost in transit, a full refund was issued for your order. We completely understand how frustrating it is when a delivery doesn’t arrive, and we truly appreciate your patience while the investigation was carried out. Please know that we’re always here to help, and if you have any further questions please reach out to our customer service team at team@zatu.co.uk with reference number 2343, we’re more than happy to assist. Thank You, Team Zatu Games

Posted 11 months ago

“Great competitive and affordable prices for board games, as well as links to backerkits and kickstarters!”

Helpful Report

Posted 11 months ago

“good condition prompt delivery would use again”

Helpful Report

Posted 11 months ago

“Quick delivery, good communication, and a great price for the item. Would defintely recommend Zatu Games.”

Helpful Report

Posted 11 months ago

“ANOTHER GREAT ADDITION TO THE TICKET TO RIDE FRANCISE”

Helpful Report

Posted 11 months ago

“Quick delivery, great prices, website easy to navigate”

Helpful Report

Posted 11 months ago

“Always great service”

Helpful Report

Posted 11 months ago

“It was a very god produkt.”

Helpful Report

Posted 11 months ago

“I purchased a gift voucher”

Helpful Report

Posted 11 months ago

“Good prices, reliable and fast delivery.”

Helpful Report

Posted 11 months ago

“I've placed a few orders with Zatu this year, as all games have been in stock then delivery has been super quick, well packaged and at a decent price.”

Helpful Report

Posted 11 months ago

“Brilliant website, easy to find my choice and fantastic time frame between order and delivery.”

Helpful Report

Posted 11 months ago

“A good selection of games with decent prices! Love it!”

Helpful Report

Posted 11 months ago

“Really fast delivery and great prices, ordered Gloomhaven and multiple scenery packs, all arrived within days of ordering and in perfect condition.”

Helpful Report

Posted 11 months ago

“With Experience shopping on this website as been a excellent one because you can find what you want for good price and you can get great deals, and you can gain point's on your purchase to us for your next purchase.”

Helpful Report

Posted 11 months ago

“Great store, competitive prices, and always deliver promptly. Whenever I'm looking for a board game I always check out Zatu to see if they have it in stock.”

Helpful Report

Posted 11 months ago

Zatu Games is rated 4.8 based on 48,937 reviews