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Zatu Games Reviews

4.8 Rating 48,990 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,752
 Metrics Info
4.8
Based on 48,990 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Esther L
Verified Buyer
“Fast delivery. Great selection of games.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
Posted 1 year ago
Stephen P
Verified Buyer
“Excellent company. We buy escape room games from them. Even with the small P&P charge they are cheaper than Amazon and you are supporting a British company - what’s not to love?? 😍😁👍”
Helpful Report
Posted 1 year ago
Sue S
Verified Buyer
“Excellent choice with clear information and an easy to use website. Delivery was extremely quick arrived the next day. Excellent all round service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great shop and service. Super fast delivery and tracking updates”
Helpful Report
Posted 1 year ago
Stewart A
Verified Buyer
“Excellent customer service. Game at a competitive price price point and arrived within 24 hours. A company you can rely upon.”
Helpful Report
Posted 1 year ago
Massimiliano S
Verified Buyer
“First time buying from this store and I’m super happy! Found exactly what I wanted, no surprise charges, fast shipping, and everything arrived perfectly packed. Totally recommend!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“great service and product”
Helpful Report
Posted 1 year ago
Michael K
Verified Buyer
“J'ai recu le colis avec les cartes de final fantasy abîmées.”
Helpful Report
Posted 1 year ago
Hello Michael, Thank you for taking the time to share your experience with us. We're sorry to hear that the Final Fantasy cards you received were damaged. This is not the level of quality we strive to offer our customers. After investigating your order our records show that this damage was not brough to our attention. We encourage you to contact our customer service team at team@zatu.co.uk with reference number 3350. They will be happy to help you resolve this issue for you. Thank you, Team Zatu Games
Posted 11 months ago
Graham S
Verified Buyer
“The items was as described, of good quality and delivered quickly.”
Helpful Report
Posted 1 year ago
Artur L
Verified Buyer
“Good service and prices!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great product & fast delivery”
Helpful Report
Posted 1 year ago
Emiliano M
Verified Buyer
“Good selection, competive prices, good shipping times.”
Helpful Report
Posted 1 year ago
Magain G
Verified Buyer
“Both times I ordered from Zatu, the books arrived super fast and in perfect condition in Singapore. I have become a loyal customer!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Bought "Escape the Dark Castle", having fun with it. Cheapest price on the internet. Fast delivery aswell! Highly recommend both Zatu games and the aforementioned game. 5 out of 5 stars for me!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It is a great way for me to send gifts to family living far away.”
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Posted 1 year ago
Krzysztof S
Verified Buyer
“Greetings from Poland. I decided to order from you because I couldn't find what I needed in my country. Everywhere I looked, it was "out of stock." I must admit, I'm very pleased with my purchase from your store. Everything was perfect. The price was even lower than those offered in Polish stores. I also chose to buy from you because the shipping cost was acceptable for international shipping. My only complaint was that the box wasn't sufficiently padded, which caused the contents to fly around. The package was sealed with DPD tape, so I suspect it was opened at customs and repackaged. This may be the reason for the poor padding. However, the most important thing is that the games arrived in good condition. I received the package 7 days after ordering. I consider this a good result considering the distance it traveled. If I ever encounter a similar situation again, I will definitely visit your website for a solution. Best regards, Krzysztof”
Helpful Report
Posted 1 year ago
Sam K
Verified Buyer
“Super selection of sets, great prices and very super fast delivery. Definitely will keep buying from Zatu excellent company”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Disappointed one of the games were not available in stock for them to dispatch and they should have sent an email to inform of this delay.”
Helpful Report
Posted 1 year ago
Richard B
Verified Buyer
“Quick delivery, great prices”
Helpful Report
Posted 1 year ago
Zatu Games is rated 4.8 based on 48,990 reviews
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