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Zatu Games Reviews

4.8 Rating 49,001 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,755
 Metrics Info
4.8
Based on 49,001 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Manuel D
Verified Buyer
“Spedizione veloce e ottimo imballaggio, tutto perfetto”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Shipping was super fast, and the website made it easy to choose the right game. The whole experience was smooth — and we really enjoyed the game itself!”
Helpful Report
Posted 1 year ago
Selina F
Verified Buyer
“Great selection of games at very good prices. Delivery was swift and efficient.”
Helpful Report
Posted 1 year ago
Dylan B
Verified Buyer
“Large selection of games at the best price”
Helpful Report
Posted 1 year ago
Mark H
Verified Buyer
“Fast, cheaper than everyone else and arrived in perfect condition.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast shipment and item like in the description, recommended seller!”
Helpful Report
Posted 1 year ago
Beth B
Verified Buyer
“Easy to use website, very quick delivery, well packed and good quality games.”
Helpful Report
Posted 1 year ago
John C
Verified Buyer
“Items received were well packaged delivered promptly very happy with order will be ordering from again”
Helpful Report
Posted 1 year ago
Rick P
Verified Buyer
“Bought the new Exit advent calendar. Service was quick and efficient so hard to name anything that wasn't great.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Bought 3 jigsaws from Zatu, really competitive price, and fast delivery.”
Helpful Report
Posted 1 year ago
Lina N
Verified Buyer
“Fast, efficient.”
Helpful Report
Posted 1 year ago
Gemma L
Verified Buyer
“I ordered from Zatu because on amazon people had been receiving a knock off version of the game I wanted. I am very pleased with the service and will be happy to order from Zatu again. The game is the official version and arrived extremely quickly and well packaged.”
Helpful Report
Posted 1 year ago
Gary C
Verified Buyer
“Ok, so no issue with the products I received, HOWEVER... They advertised a promotion where UK purchases receive free pokemon fun packs and they didnt send. After I emailed, they said they were missed but now out of stock (although still advertised) and only offered reward points (useless to me). Refused to make any other offers and continue to advertise the promotion. I warned them I would leave a negative review and complain to ASA and they still made no offer to remedy the situation.”
Helpful Report
Posted 1 year ago
Hi Gary, Thank you for your review and for bringing this matter to our attention. We're sorry to hear about the misunderstanding regarding the promotional Pokémon fun packs. It's certainly not our intention to disappoint our customers, and we appreciate you letting us know about your experience. We can confirm that we do provide a single fun pack with all Pokémon orders while stocks last, and unfortunately one was not added to your order. We are sorry that we are unable to issue replacements for free bonus items; and are only be able to issue Victory Points as compensation for the inconvenience this caused. If you would like to discuss this further, please reach out to our customer service team at team@zatu.co.uk with reference number 7738. Warm regards, Team Zatu Games
Posted 1 year ago
Leon K
Verified Buyer
“Excellent service all round from ordering through to delivery was a great and swift experience”
Helpful Report
Posted 1 year ago
Matthew D
Verified Buyer
“Amazing and fast as always, amazing place, thank you again”
Helpful Report
Posted 1 year ago
Wellington O
Verified Buyer
“First time ordering. I’m in Japan. Package came within two weeks as advised. Game was in pristine condition. Will definitely order again!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Have purchased from Zatu many times before and they always deliver! Great packaging and fast delivery, it really show how they care for the product I purchased and how important it is that it reach my hands in perfect condition.”
Helpful Report
Posted 1 year ago
Angie
Verified Buyer
“Item arrived super fast and well packaged.”
Helpful Report
Posted 1 year ago
Paul W
Verified Buyer
“No prblem. Kept me informed and delivered promptly.”
Helpful Report
Posted 1 year ago
HIROYUKI S
Verified Buyer
“Even though I was shipping from the UK to Japan, it took less than two weeks including customs procedures. The application form was easy to use.”
Helpful Report
Posted 1 year ago
Zatu Games is rated 4.8 based on 49,001 reviews
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