Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,077 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

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Zatu Games 5 star review on 9th July 2026

916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good stock list, prices are a higher than normal retail but with the state of the hobby it’s good to see a site that has good stock.”

Zatu Games 5 star review on 30th August 2025

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Posted 10 months ago

“Great service as always, quick delivery, very happy.”

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Posted 10 months ago

“Fast delivery and a great selection of games to purchase and at very good prices. Did I mention to good prices?”

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Posted 10 months ago

“I have only been into boardgames for 3+ years now,I realised from the start if I wanted a game that was hard to find my best chance of finding that game was at zatu,the service was always on point,first class,I rang them a few times for advice and they always took the time to help with good advice,when I ordered a game I knew it would be with me in few days,if I ordered a game that was out of stock I knew at some point I'd receive it,I buy all my games from zatu now and on top of a first class service I get points for the games I buy,their catalogue of games is second to none,it's a no brainer,seriously what's not to love”

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Posted 10 months ago

“Great experience!! The price was great, shipping was fast, and everything went off without a hitch!”

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Posted 10 months ago

“Quick delivery, easy order process and great selection of boardgames with helpfull reviews”

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Posted 10 months ago

“Zatu sent my games all the way to Malta, they arrived safe.”

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Posted 10 months ago

“I really love buying from zatu, quick order and delivery”

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Posted 10 months ago

“Prompt delivery, excellent price and a great game!”

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Posted 10 months ago

“Game received perfectly fine. However, i would advise Zatu to find another courier service. DPD are a SHAMBLES!!! Waited in for 2 consecutive days, and did not deliver. Had to take a working day off to finally get the delivery. DPD, SHAMBLES!!!!! As long as Zatu use this courier firm i will not be making another purchase.”

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Posted 10 months ago

“Have ordered from Zatu through Amazon and direct from their website and both times have been pleased with the speed of delivery and quality of package. The prices are reasonable and sales and loyalty points system make it a really good way to grow your board game collection! Will definitely keep buying from them!”

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Posted 10 months ago

“The games arrived in good shape, but the shipping was a nightmare. They even said that the shipping adress was wrong (which wasn't true). Eventually, I had to go and retire the box personally at the BRT deposit.”

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Posted 10 months ago

Thank you for your feedback, Antonio. We're glad to hear that your games arrived in good shape, but we're truly sorry to learn about the shipping issues you encountered. It’s frustrating when things don’t go as planned, especially when it comes to your delivery address. We are actively working closely with our couriers to prevent these types of misunderstandings in the future, and I can see that our team launched an investigation with DPD directly to ensure that your order was delivered accordingly. Your experience is valuable to us, and we'll take your comments on board. If there's anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Team Zatu Games

Posted 10 months ago

“Arrived in good time and reasonably priced. What more could you ask for?”

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Posted 10 months ago

“Friendly staff replied to my inquiry very quickly and the site issue I reported was resolved just the same. Then I made my order and the items arrived super quickly, all nicely packaged with prompt tracking and everything. I'm super satisfied!”

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Posted 10 months ago

“First time i buy from Zatu and i'm very happy with that. I purchased stuff that i couldn't find easily in Italy, and everything has been perfect, the website, the customer service, the International shipping. Thumb up for Zatu Games!”

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Posted 10 months ago

“Som altid super god service... har aldrig oplevet at tingene ikke er som det skal være...”

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Posted 10 months ago

“I bought the Memoir 44 item due to great price and previous good experiences with Zatu. Item arrived in really good time and in perfect condition.”

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Posted 10 months ago

“Dificult to see whats new in store every few days. otherwise everything is great.”

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Posted 10 months ago

“I have used Zatu Games as a games supplier many times. They provide a consistently quick and efficient service. Recommended!”

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Posted 10 months ago

“Excellent service and quick delivery. Very competitive prices compared to others!”

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Posted 10 months ago

Zatu Games is rated 4.8 based on 48,077 reviews