Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,979 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,979 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th June 2026

910

Anonymous

Anonymous // 01/01/2019

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“No problem with payment or shipping to Switzerland.”

Helpful Report

Posted 9 months ago

“Zatu Games provided an exceptional service at competitive prices, and my friends and I enjoyed a brilliant night of Gwent thanks to their speedy delivery.”

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Posted 9 months ago

“Item arrived swiftly and packaged well.”

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Posted 9 months ago

“I'm very happy with Zatu Games. I have made two purchases now. They have an excellent collection of games, detailed descriptive write-ups, and competitive prices. Very happy with my experiences with them so far.”

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Posted 9 months ago

“Fast, easy. Next day delivery, been using this company for a while and they are always great with no hassle.”

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Posted 9 months ago

“Really slow dispatch, over 3 weeks, despite showing as 'in stock' on the site. Wouldn't use again unless I really had to as they seem very dishonest.”

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Posted 9 months ago

Hi Pier, Thank you for sharing your concerns with us. We sincerely apologise for the delay in dispatch and any frustration it may have caused. We completely understand that when an item is listed as ‘in stock,’ you expect a prompt delivery. Due to the wide range of products we offer, some items are stored at external sites across the country and need to be transferred to our main dispatch warehouse before we can send them out. While this process is usually quick, it can occasionally cause a short delay and means next-day delivery isn't always possible for certain items. If you’ve ordered multiple items and only some are stored externally, we do offer the option to split your order for an additional shipping cost. This allows us to send the available items immediately, with the remaining items following once they’ve arrived at our warehouse. As soon as your full order is ready at our dispatch hub, we’ll ship it out straight away. Your feedback is really important to us, and we’ll be reviewing our internal processes to help improve this experience for future customers. If there’s anything else we can help with, please don’t hesitate to get in touch at team@zatu.co.uk, quoting your reference number 6056. Best wishes, Team Zatu Games

Posted 9 months ago

“great store with good prices,very fast dispatch,excellent packaging,no problems at all,would recommend for sure!”

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Posted 9 months ago

“Great service, always arrived quickly and in good condition!”

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Posted 9 months ago

“Top pack-aching fast delivery just perfect !”

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Posted 9 months ago

“Excellent service, as always.”

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Posted 9 months ago

“Loved my new purchase, one of a great selection games I thought about. Prompt delivery for the weekend too!”

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Posted 9 months ago

“Great easy to use web page. Postal tracker is great. Prices seem to the some of the cheapest on line.”

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Posted 9 months ago

“Good price fast shipping”

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Posted 9 months ago

“Fast delivery, well packed. Super!!”

Zatu Games 5 star review on 25th September 2025

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Posted 9 months ago

“Prompt delivery, great that I could use my victory points towards payment.”

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Posted 9 months ago

“Got a board game 25% cheaper than the high street price, delivered the next day for a reasonable delivery fee. Game arrived safely and was well packaged.”

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Posted 9 months ago

“Great choice of games with next day delivery.”

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Posted 9 months ago

“I'm absolutely thrilled with my experience at Zatu Games! As a huge Pokémon fan, I was on the hunt for a reliable online store to buy Pokémon card-related products. Zatu Games exceeded my expectations in every way. Overall, I'd highly recommend Zatu Games”

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Posted 9 months ago

“Item delivered on time as expected and with wrapping and gift tag as specified. No issues start to finish.”

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Posted 9 months ago

“Delivery on time, product as expected.”

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Posted 9 months ago

Zatu Games is rated 4.8 based on 47,979 reviews