Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,945 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I guess we are all at that point where many of our trampolines are getting old and tatty. Although a slight realisation I can compare our tramp to "trigger's broom" the service from Jumpking was excellent! Firstly...who knows what make/model of tramp they have!? I don't, but thankfully identifying the exact item I needed (top ring) for my specific tramp was easy and hassle free. I bough it....and then the next day it turned up! It fitted and within moments Trigger's broom had had "three new heads and two new handles" and is good to go again! Very satisfied. Thank you!”

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Posted 4 years ago

“As described,quick delivery very pleased”

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Posted 4 years ago

“Simple straightforward ordering or part from website - Was careful to remember that we had purchased it at John Lewis as this seems to affect which part will fit. Delivery was very quick next day I think but by courier whereas I would’ve been happy with the slow are cheaper Royal mail had I been given the chance. Overall very satisfied I think they are well-made products.”

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Posted 4 years ago

“It has been really good customer service and quick delivery.”

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Posted 4 years ago

“Was waiting for this kind of padding all my life it seems. Couldn't find it anywhere on internet. Then covid came and so it was. But luckily I saw the advert for Jumpking trampoline padding replacement and it fitted my trampoline perfectly.”

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Posted 4 years ago

“Top company with great customer service. In short a pleasure to deal with.”

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Posted 4 years ago

“Ordered new enclosure rope fantastic product fast delivery excellent service”

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Posted 4 years ago

“Had an oval trampoline from them at the start of lockdown and delivered quickly all intact. Easy to assemble etc just took a bit of time. Really good quality and sturdy. Just bought a canopy for it as the pigeons love it... canopy good, easy to put together and fit. Great service and quality. Instructions are not that great but ok”

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Posted 4 years ago

“Expensive but decent quality products and excellent service”

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Posted 4 years ago

“Ordered a new trampoline bed online then needed to add an item so rang the office to see if I could add it to the order and the person I spoke to was extremely helpful and sorted out my request no problems. The trampoline is great too. Great quality.”

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Posted 4 years ago

“Wow! what a fantastic trampoline. Excellent company arrived the very next day after ordering.”

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Posted 4 years ago

“I'm a customer from the United States and could not find a specific part for our Orbounder trampoline. I called Jumpking.eu and talked with a very kind lady who found the exact part I needed and shipped it by airmail. She went above and beyond the call of duty to help me. I would gladly do business with them again. They are a fantastic company!”

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Posted 4 years ago

“It is a great attraction to children of all ages. It seems to feel very steady and solid. The net is a necessity.”

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Posted 4 years ago

“Good communication and fast delivery.”

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Posted 4 years ago

“Excellent communication, well built product, and quick delivery. Good work”

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Posted 4 years ago

“Since the dayS of MFI instructions have always been not well written, and this is the same. These Jumpking trampolines are a quality product and they could afford a well recorded video. However I am so happy I believed Jumpking to be the best Trampoline Company there is. I was charged an extra £29.99 for a tie down kit which I believed should have come with the deluxe kit and it did so I have Two now.”

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Posted 4 years ago

“This is the second trampoline that I have purchase from Jumping. They are a very efficient company with a very good product.”

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Posted 4 years ago

“Very good quality accessories trampoline is like new again”

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Posted 4 years ago

“Prompt and clear help when needed to replace top pole of trampoline net”

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Posted 4 years ago

“The phone advice I received was very helpful, and the replacement parts I ordered worked perfectly.”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,945 reviews