Yazzoo Personalised Clothing Reviews

Name: Yazzoo Personalised Clothing
Address: 24C Conduit Road, Birmingham
Rating: 4.82

4.8 Rating 7,751 Reviews

96 %

of reviewers recommend Yazzoo Personalised Clothing

4.8

Based on 7,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Yazzoo Personalised Clothing:

Yazzoo Personalised Clothing are printers & embroiderers of clothing based in Birmingham, UK. Capable of quickly producing single garments or massive bulk orders, we can meet your requirements at a good price. Go to our website now to get a quote and create your custom clothing now!

Visit Website

Phone:

01543 279 059

Email:

sales@yazzoo.co.uk

Location:

24C Conduit Road
Birmingham
WS11 9TJ

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Yazzoo Personalised Clothing 5 star review on 12th October 2026

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Yazzoo Personalised Clothing 5 star review on 10th October 2026

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Yazzoo Personalised Clothing 5 star review on 30th August 2026

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Anonymous

Anonymous // 01/01/2019

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“Firstly, the website is appauling. When you want to repeat an order it is not easy to understand what you are ordering. There is no allocation of the design against a specific selected garment such as a T-shirt or Hoodie. Secondly, the time it takes for a reply is 24 hours meaning that if Yazzoo make a mistake in your quote, you have to wait another 24 hours for them to come back to you. Thirdly, the attitude of the customer representatives. Yazzoo's mistake in getting our quotation wrong was placed on us as the customer and we were told 'well you will just have to wait - it's you that has gotten confused'. The mission statement says 'capable of quickly producing garment's' which has not been my experience in placing an order. EXTREMELY DISSATISTIFED.”

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Posted 6 months ago

Hi Iain, I've looked into your order. I can see that if you scroll down to the products section, you can view which designs are applied to which items, so I'm not sure why this isn't working for you? Next to each product there is a designs tab, which is active by default and shows images of each design on each product. If you want to add a new product, simply click on add another product to my order, and when you add the designs you want, choose them from your library to add them to your order page. Also I can see from the chat transcript, that we repeatedly said that we were currently working on your email sent to us at 14:38 that day, and you seemed to keep getting increasingly angry that we weren't doing that, even though we were? Please read the transcript below. Niamh is explaining that we have a 24 hour reply policy as a maximum, but that we are literally working on your order at the time (10 minutes after it was received by us) [14:44] V1771888930152440 : so I have to wait until tomorrow now due to your colleague having the order wrong [14:44] V1771888930152440 : sorry....i'm just very frsutrated [14:44] Niamh Watkins : as mentioned, my colleague is already currently working on your order from the email received at 14:38. the 24hour policy means we have up to 24 hours to respond during the working week [14:45] V1771888930152440 : so because he got my request wrong, I have to wait another 24 hours [14:45] Niamh Watkins : i believe you are getting a tad confused. my colleague is currently working on your order from your email from 14:38 tpday [14:45] Niamh Watkins : so you will get a response as soon as she has finished working on the order [14:46] V1771888930152440 : I am not getting confused [14:46] V1771888930152440 : I requested my quote yesterday and the reply I received has the wrong t-shirts in it [14:46] V1771888930152440 : your colleague has once again included GD01 [14:47] V1771888930152440 : this is wrong [14:47] Niamh Watkins : and as stated this is currently being corrected as per your email seny over at 14:38 [14:47] V1771888930152440 : so am I right [14:47] V1771888930152440 : your mistkae is costing us another day [14:48] Niamh Watkins : i'm sorry but can you please confirm what you mean by 'so am i right?' your order is currently being worked on [14:48] Niamh Watkins : we are only human so mistakes can be made, we are now getting the order corrected per your request sent over at 14:38 today [14:48] Niamh Watkins : we are currently replying well within our 24 hour policy [14:49] V1771888930152440 : ok, I really don't want to have to do this as I was very happy with the design and the prints but your website and customer service means I am going to take our business elswhere. Even now, the stance is its not us its you [14:49] V1771888930152440 : not an apology for getting my request wrong [14:49] V1771888930152440 : I'm simply told I just have to wait [14:50] Niamh Watkins : i was advising that you order is currently being worked on by our team so i cannot work on an order which someone else is currently working on. so you will get a reply via email once this has been compelted by my colleague

Posted 6 months ago

“Fantastic quick service. Children's uniform arrived prompt and looking good.”

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