Yazzoo Personalised Clothing Reviews

Name: Yazzoo Personalised Clothing
Address: 24C Conduit Road, Birmingham
Rating: 4.81

4.8 Rating 6,608 Reviews

96 %

of reviewers recommend Yazzoo Personalised Clothing

4.8

Based on 6,608 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Yazzoo Personalised Clothing:

Yazzoo Personalised Clothing are printers & embroiderers of clothing based in Birmingham, UK. Capable of quickly producing single garments or massive bulk orders, we can meet your requirements at a good price. Go to our website now to get a quote and create your custom clothing now!

Visit Website

Phone:

01543 279 059

Email:

sales@yazzoo.co.uk

Location:

24C Conduit Road
Birmingham
WS11 9TJ

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Yazzoo Personalised Clothing 5 star review on 8th November 2025

Lee

Yazzoo Personalised Clothing 5 star review on 4th November 2025

Paul

Yazzoo Personalised Clothing 5 star review on 25th October 2025

Josh

Yazzoo Personalised Clothing 5 star review on 20th October 2025

Darren

Yazzoo Personalised Clothing 5 star review on 19th October 2025

Anonymous

989

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered these as merch for our society exec. Thin material but printing was excellent.”

Helpful Report

(Birmingham) - Posted 2 weeks ago

Hello Masie We really appreciate your feedback and are delighted to hear that you were pleased with the print quality. You mentioned that you found the material a little thin — I can see that you ordered the UC320, which is our basic T-shirt. This style is designed to be affordable and lightweight, making it a great option for one-off events or those on a budget. For future orders, if you’re looking for a thicker or longer-lasting garment, we’d recommend our GD05, which features a heavier and more durable fabric. We also offer a free sample service so customers can see and feel our garments before ordering. This allows you to check the material quality, sizing, and colour. To take advantage of this, simply email us with the garment code, colour, and size you’d like to sample. Thank you again for taking the time to review your purchase — we really value your input

Posted 1 week ago

“Good quality however size is a bit small. Id say would fit a ladies 16”

Helpful Report

(Birmingham) - Posted 1 month ago

“I initially had a disappointing experience due to wrong item being delivered to their warehouse and therefore delaying my urgent delivery. I was not satisfied with the customer service experience until the wonderful Amy stepped in and turned everything around for me. I have to be honest that the branded pouches I ordered for my VIP clients were perfect. The quality was great. I am also now willing to give them a second chance because of Amy.”

Helpful Report

(Birmingham) - Posted 1 month ago

Hi Catherine, Thank you for sharing your feedback. I’m truly sorry that your first experience with us was disappointing due to the delay. I’m glad I was able to help turn things around and ensure your order was delivered, even with the slight setback. As our items are sent directly from suppliers rather than held in our warehouse, occasional picking or keying errors can unfortunately occur. That said, we always do our best to resolve any issues as quickly as possible. I really appreciate your patience and understanding, and I’m delighted to hear you were pleased with the quality of the branded pouches. We look forward to hearing from you again soon. Kind regards, Amy Lowe

Posted 1 month ago

“I design on the hoodie it good quality unfortunately the basic hoodie isn't very good but even a basic hoodie is £35 which isn't cheap. It keeps raising up which I have never had with a hoodie and the neck seems small and I am a petite person, the arms are long compared to the body part of the hoodie which is small, I have to keep pulling it down to sit correctly”

Helpful Report

Posted 3 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the fit of the basic hoodie didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t feel just right, especially when you’ve had a good experience with other items from our collection. Our basic hoodies are a simpler design compared to our higher-end models like the W72, which may explain the difference in fit and feel. However, we do want you to be happy with your purchase, so we’d love to help you find a better fit. If you'd like, we can help you explore different sizes or styles that may work better for you. We would also like to double check if you have received a faulty garment in error. Can you please email images to sales@yazzoo.co.uk measuring across the chest whilst the garment is laying flat 2cm below the underarm, and again measuring the length of the hoodie from the highest point to the shoulder to the bottom of the hem If you’d like assistance with sizing or an alternative product, please feel free to reach out. We’re here to help. Best regards, The Yazzoo Team

Posted 3 months ago

“The products where of satisfactory quality with no complaints from me. My only issue was the card payment process not working at all after many attempts, the payment portal would not open after entering all my card details. I then ended up having to do a bank transfer and hoped that goes through with no issues. Fortunately all went well and my order arrived earlier than expected after payment was confirmed which was very nice. Over all im happy with the product and service however the payment portal needs fixing. Im glad I was able to get my class of 2025 t-shirt and hoodie from you guys :) Thank you.”

Helpful Report

(Birmingham) - Posted 3 months ago

Hi there, Thank you for your review — we truly appreciate all feedback, both positive and constructive. We were aware of the payment issue, and our IT department worked tirelessly to resolve it. I'm sorry you experienced difficulties with this order, and we hope your next transaction will be smooth and seamless. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Yazzoo Team

Posted 3 months ago

“I ordered a test sample basic hoodie with printed logo and slogan on the back. The quality of the hoodie was good. The size is generous. It also arrived earlier than estimated arrival date. Thank you Yazzoo for being so efficient in getting my order to me.”

Yazzoo Personalised Clothing 3 star review on 29th July 2025

Helpful Report

Posted 3 months ago

“I ordered a teddy bear with a white tee shirt and navy writing on it and received a lovely teddy bear with a white tee shirt and white writing on it. I was asked for a review and you replied that you would immediately send out a new tee shirt at no cost. I am still waiting for the new tee shirt to arrive.”

Helpful Report

(Birmingham) - Posted 3 months ago

Hi, I’m sorry to hear your parcel hasn’t yet arrived, I’ve reviewed this for you and can see this has been dispatched from us on the 11th with Royal Mail, looking at their tracking this has now reached Northern Ireland MC and is on its way to you. As this is being shipped to Belfast, delivery can take roughly 5-7 working days once dispatched I hope this helps

Posted 3 months ago

“While received on time and the item looks lovely and good quality, this has been brought as a present for a relative so if it is the wrong size then the inability to return/exchange is a hindrince.”

Helpful Report

(Birmingham) - Posted 4 months ago

“found yazzoo on the internet.so thought I would give them a ty for my business requirements. I ordered the supposedly better quality t shirt with what I thought to be a embroidered logo... items arrived.. t shirts in my opinion are not the best of quality and are short in the length compared to other manufacturers of the same size and I'm very disappointed with the ultra small ironed on company logo.. to sum things up poor poor poor. I feel conned. will not use nor recommend. stop else where people”

Helpful Report

Posted 9 months ago

Hi Nicholas, could you show us a photo of the issue please? It is supposedly a premium polo shirt, one that we have sold many of, so I'm wondering if there could be a fault with this particular garment?

Posted 9 months ago

“Website is not the best to navigate. Especially when trying to delete previous designs/order that I wanted to delete. Also don't like the order in which the print is added - it should be possible when picking the location on the garmenta and not on the next page after clicking next. Overall a very clunky website.”

Yazzoo Personalised Clothing 3 star review on 13th January 2025

Helpful Report

Posted 9 months ago

“Fast production and delivery. Love the hat and T-shirt. Disappointed by the beanie which is very loose fit.”

Helpful Report

Posted 11 months ago

“We have been ordering clothing from here for a few years and we love how the designs come out. Unfortunately text ends up being printed super small or very large, this is quite inconvenient and sad.”

Helpful Report

Posted 1 year ago

“Business uniform”

Helpful Report

Posted 1 year ago

Hi there, For feedback purposes can i ask what granted three stars? We would love to know your thoughts

Posted 1 year ago

“Order arrived in good time! The sizes are slightly out! Can’t return as they’re embroidered with the coarse name!”

Helpful Report

Posted 1 year ago

“I ordered two zip up hoodies for work, customised with my schools logo on the front and my name on the back. After a few tweaks, due to items being out of stock, a replacement was found. However, I used the size chart provided to order my hoodies and now they have arrived, they are far too big…!!! I’m greatly disappointed as I have spent a lot of money on these and they are not suitable to wear at work. Double check the sizes before you order!!!!”

Helpful Report

Posted 1 year ago

“Like the t shirts but not happy with the embroidery not on chest more shoulder and not straight”

Helpful Report

Posted 1 year ago

Hi Steven, Thanks for the feedback on the order. Having looked at the photos with the embroidery team, we aren’t happy with the positioning. We would like to remake all the items for you, this time with the correct positioning, free of charge. Our sales team will contact you shortly. Thanks, Harriet

Posted 1 year ago

“i did not find the ordering process easy and the t-shirts are relatively expensive too.”

Helpful Report

Posted 1 year ago

Hi, I’m sorry to hear you had issues with the ordering process. We do have an online chat option where you can drop us a message and we can assist you directly from there, or you can email over to sales@yazzoo.co.uk and we can put quotes together for you. In regards to pricing, all will depend on the quantity you are looking to order, and we do offer filter tabs so you can organise the garment results by price. I can also see fair trade garments were part of the order so these are slightly more expensive in comparison to other options, I hope this helps

Posted 1 year ago

“The ordering process was reasonably good compared to other sites. When I finally got my items (took 4 weeks) and I live 1 hour away from the sellers. I found one of the two items damaged, which annoying as it was, I reported the item to the sellers and now I'm currently waiting for a replacement.”

Helpful Report

Posted 1 year ago

Hello there, our standard Delivery time is 11 working days from payment and confirmation, which has been completed for your order. We regret to hear there was an issue with your order, and I can confirm that a replacement has been processed for you and will be with you on Wednesday. We apologise for any inconvenience caused. We appreciate the positive feedback concerning our website, as our goal is to make it as user-friendly as possible.

Posted 1 year ago

“I have been ordering the same T-shirt for a few years for our running club Beginners Course. The Beginners love their bright green T-shirt which helps them find each other at parkrun and at club evenings. Yazzoo makes it very easy to order repeats of the same design, with an easy mix and match of different sizes. The only downside is that they have become pretty expensive, especially since they previously provided a 10% discount, which they have refused this year.”

Helpful Report

Posted 1 year ago

Hello Mike, I acknowledge your concerns regarding the price hikes which have been necessitated by increased manufacturing and shipping costs from our suppliers. Last year, you benefited from the leavers discount, although this year we have modified it to apply only to items with "leavers 24" on the back only. We periodically offer discounts and encourage you to subscribe to our mailing lists to stay informed about any ongoing promotions. Thank you for the input regarding the website's functionality. We will strive to simplify the user experience for your convenience. You will be sent a discount code through email for reviewing us, which can be applied to your next purchase. This code has no expiry but can only be redeemed once

Posted 1 year ago

“To set up my own fashion brand to sell online.”

Yazzoo Personalised Clothing 3 star review on 8th March 2024

Helpful Report

Posted 1 year ago

Yazzoo Personalised Clothing is rated 4.8 based on 6,608 reviews