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Yazzoo Personalised Clothing Reviews

4.8 Rating 7,718 Reviews
96 %
of reviewers recommend Yazzoo Personalised Clothing
Company Reviews Product Reviews
1,075
 Questions Insights Metrics Info
4.8
Based on 7,718 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yazzoo Personalised Clothing Reviews

About Yazzoo Personalised Clothing:

Yazzoo Personalised Clothing are printers & embroiderers of clothing based in Birmingham, UK. Capable of quickly producing single garments or massive bulk orders, we can meet your requirements at a good price. Go to our website now to get a quote and create your custom clothing now!

Visit Website

Phone:

01543 279 059

Email:

sales@yazzoo.co.uk

Location:

24C Conduit Road
Birmingham
WS11 9TJ

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Joanne
Verified Buyer
“Quick service and a quality product”
Helpful Report
(Birmingham) - Posted 2 months ago
Kelvin
Verified Buyer
“Our Morris side (Kinnerton Morris) recently decided to have personalised warmers to enhance our group identity when dancing out in the colder months. I'd asked for a medium size in the group order, but it turned out to be rather generous when it arrived, so I decided to order a small one for myself afterwards. Thanks to the team at Yazzoo for their assistance. And the colour goes very well with our red and yellow baldrics.”
Helpful Report
(Birmingham) - Posted 2 months ago
Hannah
Verified Buyer
“I ordered a basic t-shirt and a basic sweatshirt, both in size XS. I'm 5ft, 2" and a size 6-8. Both of these items fit me very well. I uploaded my company logo and when I received my items I was very impressed with the print quality of them. I also think they were very reasonably priced. Delivery was due by 24th, and it arrived on the 20th. Would definitely use this company again.”
Helpful Report
(Birmingham) - Posted 2 months ago
Barry
Verified Buyer
“I ordered polo shirts for my firm with stitched logos. They are excellent. I'm very pleased - the fit is good, the logo looks nice, the material is comfortable. Very highly recommended and will order again.”
Helpful Report
(Birmingham) - Posted 2 months ago
Tara
Unverified Reviewer
“Second event I've used them for. Both times they were very helpful in getting the graphics right for each product. Love how you can mix and match items in the order. We had an issue on delivery but Yazzoo sorted it and the replacement was excellent.”
Helpful Report
Posted 2 months ago
Graham
Verified Buyer
“Fast service and the tshirts were great quality! I will use them again!”
Helpful Report
(Birmingham) - Posted 2 months ago
Marie
Verified Buyer
“Super efficient even at short notice . Great customer service and quality”
Helpful Report
(Birmingham) - Posted 2 months ago
Nicola
Verified Buyer
“Despite the fact that I was an incredibly difficult customer, making lots of mistakes, the customer service was friendly, helpful and very tolerant! I would highly recommend...the hats were great quality and the printing looking fab. Thank you.”
Helpful Report
(Birmingham) - Posted 2 months ago
Daniel
Verified Buyer
“Great quality tops - we are using them for our junior national level athletic team who travel around the uk and Europe competing at the highest level. We will be reordering more shirts to further promote what we do”
Helpful Report
(Birmingham) - Posted 2 months ago
Anonymous
Verified Reviewer
“very unhappy ordered 2 custom printed t-shirts and after chasing 5 days after order, they say it will take another 2 weeks for delivery - at no stage at ordering did it say 3 weeks delivery to supply the order - or i would not have ordered from them. refused to accept responsibility and in the end i cancelled the order and they had the audacity to charge me a 20% re-stocking fee. be wary of the delivery dates from these guys.”
Helpful Report
Posted 2 months ago
Hi Stephen Martin, I will just leave the chat transcript of your only communication with us here and let people decide who acted respectfully or not: Chat on personalised.clothing Conversation started on Thursday, July 23, 2026, at 08:29 (GMT+0) [08:29] Yazzoo- Customer Support: Hi! Sign up for our newsletter to get updates straight to your inbox and not miss out on the latest discount codes. https://personalised.clothing/customer/marketinglistsignup.aspx [08:31] V1784542034739438: where is my order [08:32] Tom has joined the conversation [08:32] Tom: hi, [08:32] Tom: how can i help? [08:32] V1784542034739438: Order Confirmation: 677022 [08:32] V1784542034739438: where is my order [08:33] Tom: your order is currently set for an estimated delivery of Friday 7th August [08:33] Tom: https://personalised.clothing/Customer/OrderConfirmation2.aspx?guid=40AB7B8186504075A7EFE8D30937B088 [08:33] V1784542034739438: 3 weeks to supply 2 t-shirts ?? [08:33] V1784542034739438: i need them for next wednesday [08:33] V1784542034739438: why is it taking so long ? [08:33] Tom: Did you select that delivery date when placing your order? [08:34] V1784542034739438: if you cannot supply for next wednesday, then please cancel and refund my order [08:35] Tom: we can get the order to you but you would need to upgrade to express delivery [08:35] Tom: For up-to-date information regarding express delivery availability and lead times please follow the below link: https://personalised.clothing/faqs/how-long-will-my-order-take [08:36] V1784542034739438: no chance ive already paid £4.99 for delivery [08:36] V1784542034739438: it cant take 3 weeks to print 2 t-shirts - impossible [08:37] V1784542034739438: either you deliver these t-shirts to me for next wednesday or you can cancel and refund my order - not impressed with your service [08:37] Tom: those are our delivery times available unfortunately, if you needed a specific date that should have been selected when placing the order [08:38] V1784542034739438: i order customs printed t-shirts regularly from other suppliers and it never takes 3 weeks [08:38] V1784542034739438: just cancel and refund the order if you cant supply [08:38] V1784542034739438: i will get someone else to print them [08:39] Tom: delivery times are based on our capacity and we are very busy at the moment, if you don't want the express delivery for next week then i will get this order cancelled and refunded to you [08:41] V1784542034739438: please cancel and refund [08:42] V1784542034739438: i suggest that your website advises delivery times because it never said 3 weeks delivery time [08:44] Tom: No problem i will get that order cancelled but as the order was confirmed by yourself stock has been booked in so there will be a 20% restocking fee deducted from the refund. All delivery times are available on the website and your current delivery date is displayed at the bottom of the quote page when placing your order. [08:45] V1784542034739438: no it wasnt [08:45] V1784542034739438: either you cancel and give me a full refund or i will contact by credit card provider and advise them of the issue for the full refund [08:46] Tom: this is all in our terms and conditions that you can find here: https://personalised.clothing/page/termsconditions [08:47] V1784542034739438: i am telling you now that the site did not state the delivery time on the order or i would have not ordered it [08:47] V1784542034739438: 100% [08:47] V1784542034739438: i am giving you the opportunity to solve this now [08:47] V1784542034739438: either deliver by wednesday next week or refund me full amount or i will contact my card provider [08:50] Tom: delivery time would have been at the bottom of the quote page and in your confirmation email which you did confirm. As per our terms and conditions if your confirm an order into production you are liable for restocking fees upon cancellation. [08:50] Tom: We can get the order to you for you required date but that requires express delivery that was not selected upon placing the order [08:52] V1784542034739438: i am telling you now the delivery date was not advised at time of order or the order confirmation [08:52] V1784542034739438: i am giving you the opportunity to solve this now, either deliver by wednesday next week or refund me full amount or i will contact my card provider [08:53] Tom: your order confirmation can be found here: https://personalised.clothing/Customer/OrderConfirmation2.aspx?guid=40AB7B8186504075A7EFE8D30937B088 the delivery date can be found at the top [08:53] V1784542034739438: yes now it says the delivery time but it did not say this when i ordered can you not understand what i am telling you [08:54] V1784542034739438: this is your last chance to fix this now [08:56] Tom: I completely understand but all confirmation emails contain the delivery time at the top of the page [08:56] V1784542034739438: it did not [08:56] V1784542034739438: ok you are not helping at all [08:57] V1784542034739438: so i will contact my credit card provider and ask them for a full refund due to you not helping and not delivering on time, i will also be leaving a negative review of your crap service [08:57] V1784542034739438: i have given you every chance to resolute but you are not willing to help [09:00] Niamh Watkins has joined the conversation [09:00] Niamh Watkins: hello, [09:00] Niamh Watkins: We understand what you are saying, however I do need to clarify our position. The available delivery dates are displayed at the bottom of the quotation page before an order is placed. Unfortunately, if this information has been overlooked during the ordering process, this is not something we are able to accept responsibility for. As previously advised, if you wish to cancel the order, this can certainly be arranged. However, as the order has already entered processing, it is subject to our standard 20% restocking fee. We are unable to waive this charge. In an effort to help, we have already offered the earliest available express delivery option. This is the maximum we are able to offer in terms of a resolution. Please let us know whether you would like to proceed with the express delivery option or cancel the order subject to the 20% restocking fee. [09:01] V1784542034739438: i have contacted my card provider [09:02] V1784542034739438: your service is shocking and you are liars [09:02] V1784542034739438: the delivery date was not stated at any point on the order until i have chased today [09:03] V1784542034739438: if the delivery date said Friday 7th August at the order stage i would not have ordered it - it is a simple as that [09:03] Niamh Watkins: on all quopte pages, you will have the following section prior to placing the order, where you can see our standard dselivery dte, and then in the blue 'change delivery date' button, this will allow for exzpress delivery to be selected. https://tawk.link/597b43285dfc8255d623f6c3/a/630e0f177dc782216affc34c/da63ba996b873c35d05668d7588b61e106943b83/image.png [09:04] Niamh Watkins: your order confirmation page prior to confirming this aand sending this into produciton, again you will se your delivery date https://tawk.link/597b43285dfc8255d623f6c3/a/630e0f177dc782216affc34c/572fc390ca451eeacf71224f591443b8a1fe1259/image.png [09:04] Niamh Watkins: we are therefore not held liable should this be overseen prior to placing or confirming your order as correct [09:05] V1784542034739438: you are wrong and liars [09:07] Niamh Watkins: i'm afraid we are not lying, i have been working at this company for 4 years now, and we always make our delivery dates abundantley clear throughout the website [09:08] V1784542034739438: i am telling you now at no stage did the delivery date say Friday 7th August [09:08] V1784542034739438: can you not understand [09:08] V1784542034739438: if it said that delivery date - i would not have ordered [09:09] V1784542034739438: even when i confirmed the artwork the delivery date was not visible [09:09] Niamh Watkins: i understand what you are saying, however i am clarifying that at no stage do we hide delivery dates. we are not at fault for any delivery dates being oversoon prior to placing and confirming an order [09:09] V1784542034739438: only today when i have looked at the order does it say Friday 7th August [09:09] Niamh Watkins: you will have seen your delivery date on your order confiramtion as this has not changed since the day you confirmed the order [09:10] Niamh Watkins: we are not held liable for oversights by customers, your order confirmation states all relevant information, such as delivery and invocie addresses, and delivery dates. then it will show your designs and design positions on the garment, and your costing [09:10] V1784542034739438: listen - we are going round in circles here jsut cancel the order now [09:11] Niamh Watkins: i am happy to cancel the ordr but a 20% restocking fee will be taken from your refund [09:11] V1784542034739438: ok do it [09:11] Niamh Watkins: as the stock has been ordered and is in our builsing for this [09:11] Niamh Watkins: no problem, i will get this raised [09:14] V1784542034739438: i await the cancellation confirmation [09:15] Niamh Watkins: this has been raised [09:15] Niamh Watkins: the funds will return to the card used for payment within 3-5 working days [09:21] V1784542034739438: ok [09:26] Niamh Watkins has left the conversation [09:26] Tom has left the conversation
Posted 2 months ago
Lee
Verified Buyer
“So, me and my daughter are starting up our own brand of two-tone clothing. Her idea that helping bring to life, we had joggers made but needing something else. So she wanted caps, we then Yazoo personal clothing, who produced the caps quickly with our own branding. Great service, great price, will definitely be back to order more when we start selling. Oh, and the quality of the caps are excellent, thanks for assisting us with this new line of clothing.”
Yazzoo Personalised Clothing 5 star review on 22nd July 2026
Helpful Report
(Birmingham) - Posted 2 months ago
Amy
Verified Buyer
“Yazzoo are brilliant! The quality of the printing is excellent and their customer service is great too! I would highly recommend this company to anyone looking for personalised clothing!”
Helpful Report
(Birmingham) - Posted 2 months ago
Ann
Verified Buyer
“After having difficulties finding a company to print the text and style that I wanted on a tshirt. Yazzoo were extremely helpful and the layout was perfect. Really pleased with their professionalism and helpfulness. Delivery was to be the 21st July however it was delivered 3 days early. Very happy”
Helpful Report
(Birmingham) - Posted 2 months ago
Leila
Verified Buyer
“I was a bit worried what the material would feel like but I am really happy with it.. the fit is great and the material nice, soft and comfortable - I would buy again.”
Yazzoo Personalised Clothing 5 star review on 20th July 2026
Helpful Report
(Birmingham) - Posted 2 months ago
Martin
Verified Buyer
“I have to say the service was excellent throughtout the purchase and delivery which incidently was ahead of time. Quality of the proiduct was good and |I will certainly use this company again. If there is a complaint i did struggle slightly with the ordering process which confused me in places but once i got my head around it all went well.”
Helpful Report
(Birmingham) - Posted 2 months ago
Madeleine
Verified Buyer
“2nd order from these guys and again I cannot fault them for all their help and guidance, even when I was nitpicking little bits in the design to make sure it wasnt blurry ect, they even offered suggestions which would make my artwork look even better!! And yet they still answered my emails every single one!, they even refunded me the difference for a discount code that I couldn't add in when I paid, they kindly gave it back to me again amazing service on that i mean who else does that? . Delivery was slightly delayed but it was by no means their fault in any way but again they apologised on royal mails behalf ! Theres only one little thing which i didn't have to do with my previous order and that was lint roll the item for about 10 minutes as it was covered in white fluff i can only assume in transit it got shaken a lot and the fleece lining fluff got onto the black outside but honestly I didn't mind to much lint rolling the item. Amazing service tho 1000% perfect !!”
Helpful Report
(Birmingham) - Posted 2 months ago
Emma
Verified Reviewer
“I am so happy with the t-shirts I ordered. My husband is starting his own business and I wanted to get him smart work clothes. The process of ordering was easy. The delivery was quick and the finished item was of a very high standard.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Ordered some work tshirts for my partner as he is starting his own business. They look very professional with his logo on and look good quality.”
Helpful Report
(Birmingham) - Posted 2 months ago
Charlotte
Verified Buyer
“Really impressed with the quality and speed of delivery for the t shirts we ordered! This was our first time ordering and we were so pleased we have already ordered a second batch. Thank you Rob & team”
Yazzoo Personalised Clothing 5 star review on 20th July 2026 Yazzoo Personalised Clothing 5 star review on 20th July 2026
Helpful Report
(Birmingham) - Posted 2 months ago
HUSSEIN
Verified Buyer
“Very happy customer”
Helpful Report
(Birmingham) - Posted 2 months ago
Yazzoo Personalised Clothing is rated 4.8 based on 7,718 reviews
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