Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,049 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,049 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Tell us how Yay.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, and good equipment (unlike some that I previously purchased elsewhere that came with European plugs).”

Helpful Report

Posted 5 years ago

“Be a very very good service; Polite; nice gentlemen, always get time for you. Thanks for look after us, PadThaiCafe Shrewsbury.xx”

Helpful Report

Posted 5 years ago

“Great to deal with kept me informed with progress of my order would definitely use these guys again”

Helpful Report

Posted 5 years ago

“I have had an account with Yay for some month's now and can highly recommend their service and, in particular, their customer care team. They are easy to reach and are very supportive in providing help where needed to understand the many facets of VOIP telephone.”

Helpful Report

Posted 5 years ago

“Had a problem loggin into our YAY online account due to the Google Authenicator not working. Was getting stressed out for nearly 2 days trying to resolve it myself as I needed to update my bank card details. I then decided to email YAY for advice! Raffi on the helpdesk who gt back to me was outstanding! Advised me what I needed to do and then resolved the issue for me within an hour! Just want to say thanks Raffi, your a credit to YAY and you define what customer services/support is and should be!”

Helpful Report

Posted 5 years ago

“Can you say YAY! The support team was excellent and are supportive in more than just the technical stuff. Made me feel like I was on the right track and not in a negative way. They made my day more than one time. Patience and kindness is their key personality traits.”

Helpful Report

Posted 5 years ago

“Excellent service and support team. Always able to help with any minor issues - even these are seldom.”

Helpful Report

Posted 5 years ago

“Excellent service. Patient and informative tutorial and will work perfectly for our requirements. Great access to ongoing support too”

Helpful Report

Posted 5 years ago

“I love yay.com! They’ve always been super helpful if there’s ever an issue and their support is simply amazing. I’ll be staying here for years!”

Helpful Report

Posted 5 years ago

“.Great customer service”

Helpful Report

Posted 5 years ago

“Brilliant! Exactly what our little business needs. So happy we found you!”

Helpful Report

Posted 5 years ago

“Yay’s help desk is super-friendly. Called to sort out a configuration mistake (I had made) - answered quickly and sorted in no time! Very good!”

Helpful Report

Posted 5 years ago

“Spoke with Raffi who was really knowledgable and helpful. Managed to sort out an obscure problem we had with our phones. Thanks for your patience and helping us get our phones back on track!”

Helpful Report

Posted 5 years ago

“Yet another fantastic customer service from YAY. Always very friendly and helpful. I just spent my morning trying to get our phones to transfer from one to another and I eventually gave up and called their help line they logged in to my system and had it all set up within 5 minutes.”

Helpful Report

Posted 5 years ago

“you guys are provided perfect resolution and the best thing is that you are very fast to it. cheers”

Helpful Report

Posted 5 years ago

“Yay.com support always provide a great service and could not be more helpful. Had the phone line for a while now and really pleased with that as well. Great price for an extra business line and I love the fact that I get an email if an answer phone message is left. Thank you so much to all at Yay.com.”

Helpful Report

Posted 5 years ago

“Konnor was a great help and sorted my connection out straight away”

Helpful Report

Posted 5 years ago

“Great service and value, I have been with Yay for a few years and recently upgraded a phone from Yay, Konnor in Yay logged on remotely and organised everything quickly and efficiently. I don't need to speak with Yay often but when I do, they are fast and efficient and friendly.”

Helpful Report

Posted 5 years ago

“Friendly and helpful”

Helpful Report

Posted 5 years ago

“Helpful, courteous and friendly support.”

Helpful Report

Posted 5 years ago

Yay.com is rated 5.0 based on 2,049 reviews