Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,045 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Konnor, Meg, Raffi, Jez and the team are AMAZING! Real knowledgeable, experienced experts in the telecoms industry. I would not hesitate to recommend them to anyone. Very prompt to answer their phones, any issues are sorted promptly (even if with our hardware not their network which it has never been). 10/10!”

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Posted 4 years ago

“Amazing customer support, and an excellent voip system”

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Posted 4 years ago

“Fantastic customer service and easy to use features packed full of extras”

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Posted 4 years ago

“Very informative with what was needed”

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Posted 4 years ago

“Excellent customer support, Konnor got me up and running in no time. Very confident and knowledgeable about the tech stack that he works with.”

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Posted 4 years ago

“I have just set up a VoIP account and Miguel spent over an hour registering the handset and going through all the account technical set-up with me as well, including helping me when my laptop security would not let me give him access to my PC. Miguel was very knowledgeable and helpful and together we did all the set-ups required. I am no IT expert and Miguel guided me through every process required and explained clearly all the options, at every stage. A very big thank you Miguel - superb customer service, patience, technical know how and communication. Robin”

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Posted 4 years ago

“Thank you for your continued support Yay.com team. You always go extra mile and have a positive approach to problem solving. You have a happy customer.”

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Posted 4 years ago

“Superb customer service, competitive products, very helpful staff, not pushy, but genuinely supportive . Looking forward to doing business with you”

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Posted 4 years ago

“Connor is the best! Solved the problem super quickly and without any BS. Top customer service!”

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Posted 4 years ago

“Order was dispatched and delivered very quickly. Works exactly as required and excellent value, I would highly recommend Yay.com”

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Posted 4 years ago

“Really helpful and Raffi was amazing :)”

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Posted 4 years ago

“Miguel was wonderful, He was very helpful!! He helped to do everything, he knows the system, he is very knowledgeable. he is the best agent Yay can have, please keep working with him”

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Posted 4 years ago

“Matt was incredibly helpful. Not only did he help me to get back into my account, he helped to do the thing I was trying to get into my account to do in the first place. He saved me time and a lot of frustrated tears. Thank you Matt!”

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Posted 4 years ago

“Fantastic service. My order was out of stock. Clearly marked on website but I'd missed it. Yay contacted me straight away and confirmed an accurate restock date which I was happy with. Yay definitely strive to provide a 5 star service. Many thanks”

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Posted 4 years ago

“Jez was absolutely amazing his customer service was excellent he was patient and helpful. He covered all areas to try and identify the issues raised.”

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Posted 4 years ago

“I spoke to Konnor and he was pleasant, precise and prompt. He listened to my question, established what I needed and got it done! Exactly the type of interaction I wanted and the result I needed.”

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Posted 4 years ago

“Joel was friendly, very helpful and explained what I needed clearly.”

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Posted 4 years ago

“He was extremely helpful stayed on the phone with me until I understood. He talked me through step by step.”

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Posted 4 years ago

“Great platform, easy to use. Amazing customer service, especially from Raffi I think. He didn't have to, but he honoured a promotion that I had missed out on due to chance. Thanks!”

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Posted 4 years ago

“I transferred in roughly 20 domains, all went through without a hitch. Looking forward to the cheaper renewals!”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,045 reviews