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Xinix Reviews

4.9 Rating 511 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

4.9

Based on 511 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was having a problem with no caller i.d. showing up on my home phone display. Due to my workload, I was unable to be at home during normal office hours. Uzair kindly offered to help me out after hours, he logged in to my system remotely and was able to resolve the issue. I am incredibly grateful to him for going above and beyond to sort out the problem and would recommend Xinix to anyone looking for a voip solution.”

Posted 1 month ago

“Xinix ported my existing number seamlessly and have been very efficient in setting up my new digital phone line - would highly recommend”

Posted 1 month ago

“A bit complicated HOWEVER The Team guided me through each step and kept me informed and upto date with emails and phone calls. Everything worked out well 😁👍”

Posted 1 month ago

“I have just ported my number over and had a few issues and questions. Uzair was extremely helpful and resolved my problems. Excellent service”

Posted 6 months ago

“Great customer service from the start, BT could take some lessons from these guys. swaping over to Voip service and keeping my old number and analogue phone was so easy i didn't even need the instructions. Thank you.”

Posted 10 months ago

“Tech Support is great - quick to respond and has answers for all problems so far”

Posted 3 weeks ago

“Sorted out my issue with old cordless phone dropping connection. ALL SORTED thanks Mousin”

Posted 3 weeks ago

“Mr. Uzair was professional and so helpful, offering to assist me with issues even on his day off. Amazing service!!”

Posted 4 weeks ago

“Maryam helped me sort out all my problems with setting my adapter time and also my international calls, I found Maryam to be extremely professional in her approach to her job. I personally recommend Maryam and Xinix as a company and I will recommend the company to my family and friends.”

Posted 1 month ago

“Mr. uzair , helped me understand the process and was kind enough to explain everything patiently. The process was really smooth and quick .”

Posted 1 month ago

“Uzair helped me get set up on Nifed to prepare for my first day in my new job, he was very quick, efficient and friendly!”

Posted 1 month ago

“Problems connecting st first, but Uzair sorted it over my mobile and now all good. It’s not just about how the product works but how a problem is fixed, he was most helpful and patient with a family member who was non-technical and that is good service. Thank you Uzair and Alishba’s happy and cheerful attitude when dealing with me on my first contact was much appreciated too.”

Posted 1 month ago

“I was having trouble trying to connect everything to use my old landline phone but a lady from Xinix rang me on my mobile and talked me through everything. Very helpful and good communication from Xinix.”

Posted 1 month ago

“I found Xinix very helpful, and what I was thinking would be a stressful exercise proved to very straight forward and certainly stress free. Well done Xinix.”

Posted 1 month ago

“Great service and support.”

Posted 2 months ago

“I wanted to connect my VOIP compatible Gigaset base station directly to my router which meant it needed configuring. I phoned Xinix and my call was answered very promptly by Miriam who advised me that she could do it for me remotely from my laptop. I downloaded the appropriate software and I watched and provided the information Miriam needed to complete the task which she did very efficiently. She was very informative and friendly. Xinix are a breath of fresh of fresh air compared to my previous provider. No long wait to get through and solve your problem when you do”

Posted 2 months ago

“Always good support, with fast responses and accurate solutions.”

Posted 2 months ago

“Usair was great at sorting out my issue - but I should say your system has not been reliable and I have spent a lot of time with your support team to get it to work.”

Posted 2 months ago

“They called me up to tell me that our phone wasn't on line before we were even aware of it. Then called back to confirm that it was all good. Exceptional service.”

Posted 2 months ago

“I am very pleased that I chose Xinix. We had just moved over to BT fibre and lost our landline. Xinix were able to retrieve our number, specify the new hardware and get us up and running. There were a few teething troubles but Mohsen was able to work remotely, diagnose and reconfigure the system and, the next thing I knew, he was talking to me on my phone. And compared to my old BT landline, I'm now paying Xinix a fifth of the cost. Win, win, win!”

Posted 2 months ago

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Xinix is rated 4.9 based on 511 reviews