My decision to migrate from Sky broadband, TV and Telephones to the modern world of fibre optics, TV streaming and VOIP has been nearly a 4-month nightmare. Being a review of Xinix, I will not dwell on the problems with getting a fibre optic cable installed but needless to say, I had to cut a channel into my resin drive myself and drill all the necessary holes through garage walls, ceilings and attics to get the internal fibre cable to my router - not bad for retired (84)! The last stage, connecting to VOIP, was also not easy. My first provider wanted to charge extra for trying to connect my Gigaset hub combining 3 Dect phones to my router; and also extra for providing an ATA (analog adapter) to connect the copper-wire telephone dialler from my home security system to the router. What a change of attitude when I decided to change providers and found Xinix. Alishba, Maryam and a Porting team expert were all brilliant and within days had got me connected, allbeit with a temporay number whilst the porting team worked on getting my original number transferred. In fact this proved a not easy task as I was later informed that the port had failed and Maryam found me another number close to mine. However, unhappy with losing our old number for all the obvious reasons, I pursued my first VOIP provider to see what I could find out and was fortunately able to discover that the number had apparently been returned to Sky via BT. Xinix valliantly started porting again and finally, retrieved my original number! So hopefully, all is now well and we are enjoying high phone clarity. Yet to be tried is the ability to call friends via our home phone and the internet whilst away travelling. Maryam constantly updated me with progress and advice throughout the whole process.