Xinix Reviews

Name: Xinix
Rating: 4.94

4.9 Rating 522 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 522 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Uzair was absolutely brilliant sorting my phone problem out my phone now retains the time. Thank you very much 5 star service”

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Posted 5 months ago

“Hussain Kamal was very helpful.”

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Posted 5 months ago

“Hussain was very helpful!”

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Posted 5 months ago

“I am delighted with Xinix's service. What I thought might be a hassle has been totally seamless. No need for new phones as Xinix provide an adapter that allows an analogue phone to be used on VOIP. I connected my DECT base station to the adapter and now all the DECT handsets function just as they did before. Several advantages to making the switch to Xinix: it's half the price of my previous landline contract; messages and missed call notices are received by email; VOIP calls are relayed to my mobile phone. All this and my existing landline number was ported free of charge. My thanks to Maryam and Chloe plus everyone else involved. Brilliant!”

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Posted 5 months ago

“The price is competitive, service is great and the product is so good compared to other competitors. The support team is great and I just had a great support call with a quick resolution with Mariam from the support department.”

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Posted 5 months ago

“Hussin, was extremely helpful with the support the business required, fault was rectified very swifty with courtesy.”

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Posted 5 months ago

“Uzair was very helpful and fixed my issues very fast”

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Posted 5 months ago

“Excellent service. Chloe answered any queries quickly and accurately. Xinix supplied all parts and delivered on time. I would recommend them to anybody!”

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Posted 5 months ago

“Uzair and all of the support team were extremely helpful getting set up. Even when we encountered issues with BT, they were on hand to help fix the problems.”

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Posted 5 months ago

“Uzair he was very helpful and solve out problem with phone very quick”

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Posted 5 months ago

“Polite and helpful service.”

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Posted 5 months ago

“very efficient from sending adapter to responding to my queries. My original telephone number was transferred without any problems so happy with all aspects of the service from Xinix and the staff”

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Posted 5 months ago

“A smooth process, kept me informed all the way. Highly recommended.”

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Posted 5 months ago

“Uzair sahi Was very helpful and sorted out my issue very patiently.”

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Posted 5 months ago

“So, since I 1st made contact with this company. I have to say they have been fab. I've had such drama with the big main stream companies, never responding or taking ages but Xinix literally respond the same day and also they phone me no later than one day and work really hard to solve any issues, the fault was actually with my device not their service but still the lady stayed on the phone and tried to help me sort the device out. They are very courteous and polite. And although they are based not in the UK, I don't mean to sound awful , but alot of companies staff I genuinely cannot understand , but xinix staff know exactly what I am saying and I completely understand their staff too. Great product aswell. I have an app on my mobile so I can receive my landline calls via my home and my mobile. The lady I spoke to today was named Maryam, and she was lovely very helpful and sweet. So hope the bosses see this and tell her well done 🥰🥰”

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Posted 5 months ago

“Quick, efficient and helpful. Thanks Usama”

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Posted 5 months ago

“Been very happy so far. Line was set up on the day I needed due to having to coordinate a broadband and phone switch at the same time. Set up was straightforward and the only issue I've had (with the timezone being incorrect on the phone) was resolved without any hassle.”

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Posted 5 months ago

“The set up arrived while I was away on holiday. There were no instructions on how to wire it up. My daughter set it up but wired the box into the modem with both cables rather than one to the phone. The phone didn't work but I was getting voice mails on my computer while away. I phoned Xinix on my return and was told where we'd gone wrong. Polite and helpful service from the support team BUT not everyone's as clever as they might be when it comes to tech, so a brief note on where the wires go would be helpful.”

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Posted 5 months ago

“Uzair was very helpful and solved the issue within 10 minutes”

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Posted 5 months ago

“Very good customer service. Great communication & all at a fantastic price.”

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Posted 5 months ago

Xinix is rated 4.9 based on 522 reviews