Xinix Reviews

Name: Xinix
Rating: 4.91

4.9 Rating 663 Reviews

99 %

of reviewers recommend Xinix

Company Reviews

Metrics

Info

4.9

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

Write Your review

Tell us how Xinix made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy to help!”

Helpful Report

Posted 1 day ago

“Very helpful and understanding always very quick to answer my calls. Cheers”

Helpful Report

Posted 2 days ago

“Big thanks to Uzair for his clear and patient help in setting up the new device.His expertise made the process quick and seamless. Truly appreciate your support!”

Helpful Report

Posted 3 days ago

“Ali from Support was a great help in getting our services back on. Explained every process clearly and worked swiftly to achieve resolution. Great asset to the company!”

Helpful Report

Posted 3 days ago

“Very happy with everything so far. I’ve only signed up a couple of weeks ago staff very helpful and understanding”

Helpful Report

Posted 1 week ago

“Very quick”

Helpful Report

Posted 1 week ago

“Sometimes there messages arn't clear but usually quite helpful”

Helpful Report

Posted 1 week ago

“Chatted with Tia on your support helpline. She fixed my problem very quickly and efficiently. Great service. Thanks”

Helpful Report

Posted 1 week ago

“Having successfully ported over my old landline number I requested that the temporary number be disconnected. This was action by Uzair very promptly keeping me fully informed.”

Helpful Report

Posted 2 weeks ago

“I’m new to this but I found all aspects outstanding from initial enquires to support from Tia. Thanks a lot .i”

Helpful Report

Posted 2 weeks ago

“Uzair was brilliant is tech support, helped us set up our whole system, took the time to demo everything and assist with all our business needs! Everything's been brilliant so far and cannot fault them for anything”

Helpful Report

Posted 2 weeks ago

“Absolutely good value but a little temperamental by times where the phone doesn't ring when you are called but the massive plus is you can answered calls while you're out and your mobile”

Helpful Report

Posted 2 weeks ago

“i have an on going issue with my grandstream box where the time does not change when the clocks go forward or back, So on two occasions now I have had the pleasure of talking to Maryam Shaheen in the technical dept to sort out my problem and I can say that Maryam is a pleasure to deal with and extremely understanding and helpful with a non computer literate person like myself, if it where possible I would give her 10 stars for her help and support, THANKYOU Xinix for the wonderful service you provide. David Spencer from Spalding Lincolnshire.”

Helpful Report

Posted 2 weeks ago

“Problem fixed, excellent service and knew what they were doing. thank you for all the help.”

Helpful Report

Posted 2 weeks ago

“I spoke with Ali, and he resolved my issue with not being able to make outbound calls with 3CX. All working now. Thank you very much Ali for your excellent service.”

Helpful Report

Posted 2 weeks ago

“This is a poor company who do not know how to return customers phone calls. Regrettably I have xinix broadband, I have poor WiFi connection. Even if I am sat next to the rueter my laptop or tv is struggling to obtain a signal. Poor customer service. I will never recommend them to friends or family.”

Helpful Report

Posted 2 weeks ago

“Ali, was extremely good and efficient, he resolved several issues that I have had since starting with your service. Only 1 handset out of 4 was aswering calls and none could call out. Now all light up like Christmas Trees when a call comes in. He also connected my mobile so I can answer calls on landline when away from home. Brilliant and Thanks.”

Helpful Report

Posted 2 weeks ago

“I have just ported over my number that I have had for nearly nearly 40 years. There was a minor problem that I reported but this was cleared very quickly by Ahsan.”

Helpful Report

Posted 3 weeks ago

“I was very happy with the support I received when setting up my Voip Service with Xinix. I was particularly happy with the support Maryam provided. I have hearing difficulties at high frequencies but Maryam overcame these by talking clearly and slowly. She also had a good technical knowledge of the Xinix Voip Service and Yealink W70B products.”

Helpful Report

Posted 3 weeks ago

“I lost service on my mobile app. I used the web chat service to resolve my issue. I must say this is the best chat service I have ever used. Brilliant :)”

Helpful Report

Posted 3 weeks ago

Xinix is rated 4.9 based on 663 reviews