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Xinix Reviews

4.9 Rating 663 Reviews
99 %
of reviewers recommend Xinix
4.9
Based on 663 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Xinix Reviews
Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous
Anonymous  // 01/01/2019
Very happy to help!
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Posted 1 day ago
Very helpful and understanding always very quick to answer my calls. Cheers
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Posted 2 days ago
Big thanks to Uzair for his clear and patient help in setting up the new device.His expertise made the process quick and seamless. Truly appreciate your support!
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Posted 3 days ago
Ali from Support was a great help in getting our services back on. Explained every process clearly and worked swiftly to achieve resolution. Great asset to the company!
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Posted 3 days ago
Very happy with everything so far. I’ve only signed up a couple of weeks ago staff very helpful and understanding
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Posted 1 week ago
Very quick
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Posted 1 week ago
Sometimes there messages arn't clear but usually quite helpful
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Posted 1 week ago
Chatted with Tia on your support helpline. She fixed my problem very quickly and efficiently. Great service. Thanks
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Posted 1 week ago
Having successfully ported over my old landline number I requested that the temporary number be disconnected. This was action by Uzair very promptly keeping me fully informed.
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Posted 2 weeks ago
I’m new to this but I found all aspects outstanding from initial enquires to support from Tia. Thanks a lot .i
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Posted 2 weeks ago
Uzair was brilliant is tech support, helped us set up our whole system, took the time to demo everything and assist with all our business needs! Everything's been brilliant so far and cannot fault them for anything
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Posted 2 weeks ago
Absolutely good value but a little temperamental by times where the phone doesn't ring when you are called but the massive plus is you can answered calls while you're out and your mobile
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Posted 2 weeks ago
i have an on going issue with my grandstream box where the time does not change when the clocks go forward or back, So on two occasions now I have had the pleasure of talking to Maryam Shaheen in the technical dept to sort out my problem and I can say that Maryam is a pleasure to deal with and extremely understanding and helpful with a non computer literate person like myself, if it where possible I would give her 10 stars for her help and support, THANKYOU Xinix for the wonderful service you provide. David Spencer from Spalding Lincolnshire.
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Posted 2 weeks ago
Problem fixed, excellent service and knew what they were doing. thank you for all the help.
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Posted 2 weeks ago
I spoke with Ali, and he resolved my issue with not being able to make outbound calls with 3CX. All working now. Thank you very much Ali for your excellent service.
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Posted 2 weeks ago
This is a poor company who do not know how to return customers phone calls. Regrettably I have xinix broadband, I have poor WiFi connection. Even if I am sat next to the rueter my laptop or tv is struggling to obtain a signal. Poor customer service. I will never recommend them to friends or family.
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Posted 2 weeks ago
Ali, was extremely good and efficient, he resolved several issues that I have had since starting with your service. Only 1 handset out of 4 was aswering calls and none could call out. Now all light up like Christmas Trees when a call comes in. He also connected my mobile so I can answer calls on landline when away from home. Brilliant and Thanks.
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Posted 2 weeks ago
I have just ported over my number that I have had for nearly nearly 40 years. There was a minor problem that I reported but this was cleared very quickly by Ahsan.
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Posted 3 weeks ago
I was very happy with the support I received when setting up my Voip Service with Xinix. I was particularly happy with the support Maryam provided. I have hearing difficulties at high frequencies but Maryam overcame these by talking clearly and slowly. She also had a good technical knowledge of the Xinix Voip Service and Yealink W70B products.
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Posted 3 weeks ago
I lost service on my mobile app. I used the web chat service to resolve my issue. I must say this is the best chat service I have ever used. Brilliant :)
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Posted 3 weeks ago
Xinix is rated 4.9 based on 663 reviews